This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The consumer owns a 2001 Chevrolet Suburban. In October 2004 the vehicle quit. A fuse was replaced at a cost of $137.75. This amount included the towing fee. On 12-07-04, the vehicle experienced the same problem. The consumer had to pay $306 to have another fuse replaced. This included diagnostic fees. On 12-14-04, the same problem occurred and the dealer replaced the fuel pump at a cost of $567.55. The contact received recall campaign# 05V155000 concerning the fuel pump about three-four months ago. The dealer and General Motors refused to reimburse the consumer for the aforementioned work performed because the recall hadn't occurred. The recall stated that the consumer would be notified on 10-19-05 because the parts were available. The consumer thought that this was a very unusual amount of time for him to wait for reimbursement. (11/22/05)
Vehicle shut down while consumer was driving. The ECM fuse blew out and popped out. Consumer replaced the ECM fuse, and the vehicle started. Dealer did not know what caused the problem. These occurrences happened several times in any given day. The manufacturer stated there were no similar complaints.
While driving at high speeds (65 mph), the electrical system shuts down without warning. Lost of engine power, power steering, power brakes, etc. This has happened twice in 6 months. The problem is the ECM-B fuse blowing. The dealer says that everything checks out and that it is a random problem. I can't imagine putting my wife and four kids in a car that shuts off with no warning.
A D V E R T I S E M E N T S
- Endicott, NY, USA