This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Chevrolet Suburban 2500. The contact was driving approximately 45 mph and the trailer hitch began to drag on the roadway. The vehicle was maneuvered to the side of the road and inspected. The frame was cracked and bent significantly where the trailer hitch was attached. The contact was able to resume operation with caution. The vehicle had not been repaired at the time of the complaint. The failure mileage was approximately 121,000.
The brakes at low speeds were working poorly, causing extended stopping distances. They also made a thumping sound when the ABS system failed. Took vehicle to the dealer and they claimed it was other things besides the ABS system. Dealership wanted consumer to spend money on the brake pads/rotors, and calipers first and then on defective wheel bearing. Took vehicle to mechanic, and stated that was not the problem he recommended to the dealer, but dealer did not want to fix the actual problem. The vehicle had excessive amounts of rust on it (frame, calipers, rotors and non-body parts). The calipers were rusted and leaking. The rotors were warped and corroded and the brake pads were worn and needed to be replaced.
- Cinnaminson, NJ, USA
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- Harrisburg, PA, USA