This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After getting home and closing car door, rear/right passenger's quater window shattered. There was no prior warning, window was not cracked or loose. Contatced dealer, and dealer said that window was not part of warranty, and that they won't do anything unless consumer pays for it.
There have been three sets of brakes pads and rotors replaced. When consumer applied brakes brake pedal went all the way down to the floor, and vehicle would turn in opposite direction. Also, vehicle was leaking brake fluid and the fuel injectors were failing. Windshield leaks. Consumer has contacted the dealership.
My new surburban and several of those that I looked at have windshield visual distortions. Example: Vehicles looks taller and skinnier or shorter and wider than they are. It has a number of these optical ripples. The distortion, like a carnival house of mirrors, makes me dizzy and confuses speed judgements--vehicles suddenly seems bigger and closer, or smaller and farther away. Outside left hand rearview mirror likewise has ripple effect. This is ridiculous.
- Boerne, TX, USA
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- Houston, TX, USA