This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The problem started with the passenger front door the lock or closing mechanism didn't seem to engage the door would just fly open when making a turn. Then the inside handle broke and the window works only sporadically. Now the driver side door is having similar problems the door does not close completely and the inside door handle broke. Fortunately nobody has fallen out of the car. I also have at least 3 friends who own 1999 Suburban and are having similar problems with their doors.
I purchased the used vehicle from glendale car connection at on 8/28/03. I noticed on the day of purchase it seemed hard to steer the vehicle so I mentioned it to the sales person as well as the office manager. It was scheduled to be repaired. I drove the vechicle home that night I begin to notice a hard turn made the vehicle make a noise I too the vehicle back to glendale car connection were the mechanic told me the power steering pump was going out and he change it I also asked about the brakes squealing and he said the vehicle needed brake fluid which he put in. I took the vehicle home and begin to drive it I noticed it was getting hard to turn and it would swerve while driving it, I contacted the dealer again. The office manager kathy baggett told me it was not covered under my warranty and the company would not fix it so I had to pay to get it fix, at this time the brakes still squeal and I have used tires on the vehicle that are different sizes. Katy stated at the time of purchase for $100 more she would supply the vehicle with new tires. I feel I was sold an unsafe vehicle and when I brought it to their attention the company did not care.
A D V E R T I S E M E N T S
- Salinas , CA, USA