This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1999 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle stalled inadvertently. The contact was unable to restart the vehicle. The contact was able to push the vehicle to the side of the road with the assistance of Police Officers. The vehicle was towed to an independent mechanic who diagnosed that fuel was leaking onto the ground and the fuel pump needed to be replaced. The vehicle was repaired; however, the failure reoccurred two more times while driving. The vehicle was then towed to the independent mechanic, who replaced the fuel pump two more times. The contact referenced NHTSA Campaign Number: 06E043000 (Fuel System, Gasoline). Additionally, the contact stated that the vehicle was bouncing while sitting in the seats and while driving. The contact stated that the vehicle was taken to an independent mechanic who replaced the tires and aligned the vehicle several times; however, the failure had been reoccurring. The contact also stated that the dashboard was fractured. The contact also stated that water was leaking through the top of the windshield whenever it rained. The windshield was replaced twice. The contact stated that the rear driver-??s side seat belt and passenger-??s seat belt failed to operate as needed. The contact stated that the seat belts would fail to come out of the housing or they would be twisted whenever they came out of the housing. The contact also stated that the seat belt latches were not working. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
Turning out of my office parking lot I heard a "pop" - - - as I proceeded down the road I noticed a "funny wiggle" when I changed lanes or turned - - - I pulled off the road into a large parking lot and began inspecting the front suspension - - - then I noticed that the front stabilizer bar was broken completely in two where it meets the frame on the passenger side - - - glad I was not going 70mph on the interstate.
Vehicle pulls to right side of road, crossing traffic lanes. Vehicle still under warranty. Dealer, Chevrolet service center contacted, none will repair. Fix is available to public, but dealer will not do it.
- San Angelo, TX, USA
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Erratic steering behavior. Vehicle wanders excessively on the highway and will unexpectedly pull or veer to the right side of the road. When this occurs, considerable corrective steering effort is required to resume and maintain a straight course. Dealer has been contacted twice regarding this problem.
Consumer's wife was driving and she was unable to steer vehicle. Vehicle wandered from one lane to another lane, and then crashed into a tree. Driver and passenger sustained serious injuries.
Vehicle wanders across the road while traveling at highway speed. Vehicle been inspected/repaired by two different dealers, and problem still occurring.
EA99011, erratic power steering assist while driving. When taking off from a stop or making at right or left turn, there is vibration and a moaning sound coming from the steering. Dealer has been told about the problem more than once. Power steering pump has been replaced twice, but the problem continues.
Brake rotors warped but dealer insists they are fine at 5000 miles. Now at 6500 miles and they are worse. Air conditioner pump seals blown out. Entire suspension has been disassembled by dealer due to excessive creaking, 3 times, to no avail, still excessive creaking. Looking for lemon law procedure, dealer has been no help.
Steering is very erratic.the truck bounds about the highway in an erratic and unpredictable manner.we feel quite unsafe.I returned it twice to the dealer, and complained.it pulled right, then left.I thought it was out of alignment.dealer claimed to have checked alignment, rotated tires, found a sticking brake caliper and so forth.the problems persist.sure wish you would help getting the problem corrected.thanks.
Vehicle has been to dealer numerous times. Vibration/shaking noted, however unable to identify and correct. Vehicle has had 3 sets of tires, L front and rear axels replaced, brake rotors turned 4 times, and 2 batteries.
A D V E R T I S E M E N T S
- Scottsdale, AZ, USA