This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1999 Chevrolet Suburban. As of 4/28/04 with only 47K miles, A/C compressor defective & dealer will not replace in spite of several attempts to repair before warranty expired, as soon as 3 months after purchase in October of 2002. Replaced brakes 3 times at our expense. Dealer (bob neill Pontiac in winston-salem, nc refused to repair under warranty), steering problems, attempted repair, again at our expense. Replaced door locks and window mechanism's at our cost. Total piece of junk. Will never buy from bob neill Pontiac in winston-salem, nc again & will never buy another GM product. Just bought entire fleet (6 trucks) from Chevy. Dealer N kernersville, nc). Waiting with baited breath for the entire lot to break down. Completely disgusted with GM.
When pulling into driveway at 5-10 mph there was movement in steering wheel, steering wheel moving from left to right, and no movement of the wheels. Vehicle was at a stand still. Consumer has contacted T dealer, dealer stated problem was due to a nut which fell off from pitman arm, causing the steering rack and pinion to fall off track, parts replaced. Ea-99-011.
At highway speeds steering wheel slightly giggles back and forth. Dealer has replaced the pitman arm. Dealer has inspected vehicle three times, and was not able to correct the problem.
- Rapid City, SD, USA
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- Winston Salem, NC, USA