This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1999 Chevrolet Suburban. The contact stated that while driving approximately 40 mph, he crashed into the passenger side of another vehicle. The air bags did not deploy. The contact and another passenger sustained minor abrasions and injuries to the neck and back. The driver of the second vehicle was injured but the extent of the injuries was unknown. A police report was available. The vehicle was towed to an independent mechanic where the contact was informed that the vehicle was deemed as destroyed. The failure mileage was approximately 133,000. Updated 03/03/11
Deer accident, lost control ran head on into the curb, hit a sign. Frame is bent, windshield is shattered and caved in, front push guard is bent, and front passenger fender well is caved in. Airbags did not deploy!!!
Air bag non deployment in frontal impact above 35 mph. Spouse rearended another vehicle at highway speed. Strong enough to warp frame of 1999 Chevrolet Suburban C1500 lt.
This complaint is in regards to my recent motor vehicle accident on May 8, 2003. The other driver failed to yield my right away. I was driving a 1999 Chevrolet sruburban. I served into oncoming traffic, into a residence yard, striking a tree head on at approximately 35 miles per hour. I have corresponded with GMC via E-mail unto not my satisfaction. I requested my vehicle have a diagnostic evaluation conducted, as I wanted to know why the air bags did not deploy. I have basically been told by GMC that if the airbag light is functioning in the dashboard of my truck then there is nothing wrong with my air bags per a customer relationship manager and that my accident did not, meet the criteria for air bag deployment. I highly disagree with GMCS explanation and criticize the lack of professional diplomacy and concern. I would have expected more from one of the big 3 auto corporations. My vehicle struck a tree with enough force to bend the front left frame rail. The impact also was great enough to raise the rear of the vehicle of the ground and set it down a foot to the left of the initial impact. This has also left me with documented injuries causing me to be unable to work. My confidence in this vehicleS air bag system has diminished to say the least. This matter has not been handled nor completed to my satisfaction. I expected at least an offering to have the vehicle taken to a local dealership to have a diagnostic evaluation conducted. This would allow me to drive the vehicle with some confidence that the system would work in the event I need it again. I am at a stand still and I am positive I am not the only person who has had this problem in the past. I would like more information related to failed air bag deployment and GMC Chevy surburban. I have also seen a recall on the internet which my vehicle falls under related to airbags. Thank you for your time and consideration.
A D V E R T I S E M E N T S
- Belevedere, IL, USA