This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer stated that the last week of November while driving down the freeway fuel system shut down. Consumer could not restart vehicle. Consumer had vehicle towed to a dealer. Mechanic inspected vehicle, and told consumer that a fuse blew out, causing fuel system to shut down. Consumer had to pay $500 to get vehicle repaired because it was not on a recall.
The battery, electric system, starter, alternator, lights have all been a tech. Problem. We lease the car until last year when we purchased it. When the car died the first 36 mths the dealer replaced the same items that I have had to replace after 36K. We have put 3 batteries from sears in the car already. The dealership took out the alarm and did not tell us. We have paid and towed the car to the point when even the dealership manager is telling us he is short of tech. Staff. The problem starts with the lights (I.e. blinker does work or headlight does not turn on) within 30 days the battery is dead and the dealer does not know why but charges use to replace the cables to the battery. I have called the manufacter, and they say get the alarm put back and try another dealership. Has anyone had this happen. No one has died due to this ongoing issue. But, I have 4 young children, and to not have the car start in parking lots of malls and die while we are driving is very upsetting.we have used up all my towing on aaa.
We have had problems with three systems. At about 30,000 miles, a front and rear brake repair was done which cost over $600, claimed to be normal wear and tear and not warranty. We have had to replace tail light circuit boards twice. We are on our third battery. The initial battery leaked acid on itself and other car parts and my garage floor. The second battery would not stay hooked up to the wiring harness and caused numerous failure to start problems(when the car was only two years old). The most distressing problem was the recent replacement of transmission at only 70,000 miles. The car jerked between second and third gears, made noises and rattles. Red liquid was leaking onto my garage floor. The car was towed to capitol Chevrolet dealership in austin. I reviewed my problem and told them I thought I had a transmission problem. They decided it was an engine coolant seal problem and performed a $600 repair. I picked the car up and drove one block and the same problem occurred. The car was driven back to the dealership, and we were then told our transmission was "burned up". I think it is ridiculous that a car would need a new transmission after 70,000 miles. The car is in top condition, stored in a garage and serviced as required. After reading customer complaints about this year model, in particular battery acid leaking onto brake lines and transmission problems, I felt I should report my problems.
Circuit boards for both brake lights have overheated and caused plastic sockets that bulbs were in to melt. Dealership has examined vehicle. Consumer was informed by the sealer parts department that over 400 of these have been sold, consumer states that this is an indication of a design flaw.
While driving brake/ tail lights are inoperative due to defective fuses which may result in a rear end collision. Dealer replace fuses about 2 dozen time. Dealer could not determine the cause of the problem.
A D V E R T I S E M E N T S
- Oakland, CA, USA