This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1999 Chevrolet Suburban. As of 4/28/04 with only 47K miles, A/C compressor defective & dealer will not replace in spite of several attempts to repair before warranty expired, as soon as 3 months after purchase in October of 2002. Replaced brakes 3 times at our expense. Dealer (bob neill Pontiac in winston-salem, nc refused to repair under warranty), steering problems, attempted repair, again at our expense. Replaced door locks and window mechanism's at our cost. Total piece of junk. Will never buy from bob neill Pontiac in winston-salem, nc again & will never buy another GM product. Just bought entire fleet (6 trucks) from Chevy. Dealer N kernersville, nc). Waiting with baited breath for the entire lot to break down. Completely disgusted with GM.
The truck has had a severe vibration in the front end since it was delivered I returned the vehicle to the delivering dealer with 845 miles on it for service. The vehicle stayed at the dealership for 11 days the drive shaft was removed and sent to be trued it was then reinstalled. The original factory tires were removed and replaced the front end was aligned. This same procedure has been repeated a 2 other dealers trying to correct the problem. Late in 1999 the truck was at day's Chevrolet and the service manager ben larue showed my husband a similar 1999 up on a lift that the torison bar support and assembly could be bent with a pair of vice grips the metal is inferior. The front end of the this vehicle has been braised at the torision bar assembly it has had the ends of the torison bars grounded down and returned to us as fixed. Chevorlet has just had their last repair attempt and they took the front end apart and packed with grease to correct the noise and vibration it did not work. We still here the noise in the front end it still vibrates at highway speeds and is very annoying. The transmission has slipped since the vehicle had about 8,000 miles on it every time we take it in we are told they cannot duplicate the problem. It still will slip at low speeds up a steep incline it will also roll when put in park. The brakes have always been an issue with this vehicle I reported this on the first time back for repair. The vehicle has leaked on the left side at the 2nd door and the rear doors. The vehicle has had a ticking vacuum noise since the day it was new the dealerships told us they know it is annoying but do not how to fix it. This vehicle is not safe it vibrates it will not stop and Chevrolet will not do a thing about it we have been through BBB and currently pursuing lemon law.
1. the front brakes are not working properly and are causing the vehicle to pull to the right, there have been multiple attempts to fix this problem, the rotors have been resurfaced, the pads replaced and collapsed brake lines replaced. 2. the vehicle has a vibration and the dealer is unable to find the cause, the driveshaft was replaced and the tires have been balanced several times.
- Grangerland, TX, USA
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- Winston Salem, NC, USA