This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle has just over 200,000 miles. At about 150,000 miles had drivers side door unable to open from inside, had to roll down window to open from ext'R handle. At same time back passenger door and window would not open. Spent way too much $ with chev dealer to fix, this is a safety issue. Now at 200K miles same thing again with driver side door, won't open from inside, and driver side window will not go down (failed at same time). Am writing this on behalf of my 89 Y/O mother and 93 Y/O father who own the vehicle in Aurora, mo. Mom got trapped in the car and had to have help getting out through passenger side - when you are 89 years old it is difficult to crawl over a console. Will be contacting GM to see if they will offer to help or blow us off. If latter can guarantee I will never buy another GM product; had similar issues with 1995 GMC 4WD pickup I had owned, driver side door handle failed, inside and out, and cost several hundred dollars to repair. No relief from GM either.
The passenger side rear door lock failed in the locked position. The auto locks do not affect it nor can the lock be manually unlocked from the inside. The door cannot be opened at all from inside or out. No indication of breakage occurred, it just froze up one day with normal use.
The contact owns a 1999 Chevrolet Suburban. The contact stated that both rear doors failed to open from the inside. The vehicle was taken to an independent mechanic where the technician diagnosed that the door latches needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 180,000 and the current mileage was 190,000.
Doors have to be slammed in order to close properly, the right door in the rear passenger side falls off the hinges at least once a month and has to be readjusted and the part that holds the door into the hinges has to be hammered back into place before the door is able to close.
A D V E R T I S E M E N T S
- Westminster, CO, USA