This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Problem with brake failure from day one. 1st:original power steering pump that controls the brake pressure was replaced when pulley shaft broke. Lost all power and braking ability when the pump shaft broke. No brakes no steering. 2nd: Since initial purchase I have had panic brake failure. When brakes are required at panic stop, the brake pedal will go all the way down to the floor. Brakes become inactive until pressure builds up and pedal regains original height. At that time the brakes will become active and start to slow the vehicle. This almost caused me to hit someone who jumped infront of my vehicle. Swerved to avoid incident. Have spoke to different dealers and all say that that is normal and nothing can be done. I have spoken to other Suburban owners who also have experienced the same problem and also to nothing wrong. 3rd problem is with steering system is too loose. Truck wanders at hwy speeds. Must continually readjust steering back and forth.
Coolant light comes on while driving, and when driving 200 miles or more the light comes on again. Dealer replaced the engine because anti-freeze got into the engine through a head gasket.
- Merkel, TX, USA
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- Danbury, CT, USA