This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Transmission failure at 32000 miles - radiator replaced at 54000 - water pump- differential and transmission mounts replaced now driver side door will not open from inside and windshield wipers do not work.
The intake gasket fails after about 4 years of service. I am told that it is due to the poor design of the gaskets and the extended life anti-freeze used in the vehicle. The failure of the gasket allows anti-freeze to mix with the oil which can cause damage to the engine if not detected. This is a fairly common problem. I personally know of 3 failures of this gasket. The anti-freeze also degrades some fittings that go into the intake.
I had problems with the brakes once. They just filled up the brake fluid. 2nd time they replaced the master cylinder. I had problems with the electrical. They said it was the wiring harness at the engine.I had problems with the air conditioning. Took it in two or three times for that. They replaced some switches. Then had to take it in again and they replaced the rear airconditioner. We purchased this truck to pull a 20 ft trailer the trailer weighs 4200 lb. The Suburban has a 3.73 differential and the trailering pkg. Plus post traction or whatever thety call it now! we went on a vacation in Nov. Planning on being home the 1st of the year. Our !St differential broke outside of frederick md. It was replaced. Upon trying to return home the 2nd differential broke! it was replaced in louisville ky. Continuning our Venture home. The 3rd differential went out in mobile ala. They gave me a very difficult time. Told me it was my fault. I was either going too fast of the trailer was too heavy. Neither acusations were true! upon finally arriving home (almost) the 4th differential went out and replaced. I have lost all faith & trust in this vechicle. Am scared to death to take it on the road. My husband is 67 years old and has dreamed of his retirement all his life. Now we are stuck with a Suburban we don't dare take on the road for fear of it breaking down again. Chevrolet refused to do anything about it. The garage we purchased it from has been very nice. However, they also have been no help in this issue! any help you can give pertaining to Chevrolet replacing my Suburban wouyld be greatly appreciated.
- San Antonio, TX, USA
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- Mentone, CA, USA