This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The consumer complained about ABS brakes kicking in at low speeds. The service brakes and ABS will not hold when the ABS kicks in. The problem has been on going since November of 2004. The dealership cleaned and greased the brakes. They machined the rotors and replaced the left upper arm bushing. And they checked the ABS sensors. The problem recurred. When she contacted them they said they could not find the cause of the problem. It started getting worse in July of 2005. She took vehicle to the dealership again. They replaced the sensor bushings and an idle arm. The problem is still occurring. She took it back to them. They replaced two rear drums, the sway bar bushings, the U joints, and T tightened the transfer case. However, the problem recurred. A recall for the 2000 models was issued. When she contacted the manufacturer, they said that this model year vehicle was not included in the recall. The contact had to have the service brakes replaced before. The dealership replaced the rotors and the pads. The contact felt that it was a result of normal wear and tear..
I own a 1998 Chevy Suburban 2200 4WD. On 7/10/00, at 13.000 mi the front rotors and pads and rear shoes were replaced by the dealer. On 9/13/00 at 15,000 mi the front disc pads, master cylinder proportion valve and caliper brake hoses were replaced per service bulletin. On 8/21/03 at 22,500 mi I had the front rotors and pads replaced with factory oem parts. On 10/11/04 at 27,00 mi I had to have the front rotors cut because of overheating of the rotors. Rotors displayed hot spots. There seems to be a significant recurring problem/defect with the front brakes.
Brakes-when coming to stop pedal is hard then drops about an inch more before vehicle stops.anti lock will sometimes engage and stop vehicle. After vehicle stops I can continue to push pedal all the way to floor. Dealer replaced rear dump valve but problem still there. Master cylinder has been replaced, new rotors, new back brake shoes(3rd set). Brake problem started in Jan 2001. Intake gasket is leaking. Fuel pump is running very noisy, nosier than when new. I know that this means it is going to go.so I will have to replace it.
Spoken to Chevrolet customer service. Dealer says no problem with brakes. Vehicle is under recall notice -- NHTSA recall 98V033000. Currently on third set of front brakes. Chevrolet area service representative, harvey myer has never followed up with complaint, customer service representative barbara fleming is helpful. Dealer worked on brakes when under warranty, refuses to accept NHTSA information.
A D V E R T I S E M E N T S
- Smithfield, RI, USA