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2.2

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
69,192 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1997 Chevrolet Suburban fuel system problems

fuel system problem

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1997 Chevrolet Suburban Owner Comments

problem #3

Jun 272004

Suburban 8-cyl Diesel

  • Automatic transmission
  • 128,300 miles

A D V E R T I S E M E N T S

The fuel injection pump has failed again on my 1997 Chevy Suburban, 6.5 liter diesel engine. I have owned this car for two years. The vehicle history from my dealership shows this will be the 6th fuel injection pump to be installed on this vehicle, all of which are covered by GM's 120,000 factory warranty & a 12 month 12,000 mile service guarantee after the 5th pump was installed. August of 2003, the pump failed while driving in my neighborhood & was replaced when the mileage was at 116,503, under factory warranty. June 27, 2004, and mileage of 128,300 (11,800 miles later) the pump has failed again. The pump failed on a very busy & dark street at nighttime on a bend in the road as I was driving home with my wife & two kids in the car. When it failed the engine died and we were stuck in traffic. The car is black and it was dark, unable to move, we were almost rear ended by several cars coming up the hill and rounding the bend in the road. Eventually I was able to get the car started and it ran just enough to allow me to get the car out of harm's way before dying again. I then had it towed to the dealership that had performed the last fuel injection pump. At this point, it is still in the shop and the service writer told me that injection pump had gone bad and that he is currently waiting for warranty approval for replacement as well as the new pump itself to arrive. I have spoken to many owners of Chevy and GMC trucks and Suburban with the 6.5 liter diesel, years 1994-1999, via the following website thedieselpage.com. apparently, this is a very common problem that GM should resolve. To date, GM has only increased the factory warranty from 100,000 miles to 120,000 in an attempt to make good. This is still a serious safety issue when you lose power and become a serious safety hazard in traffic. GM needs to come up with a permanent fix that prevents this from happening again, not just one that lasts for a few miles and then happen all over again.

- El Cajon, CA, USA

problem #2

Feb 132004

Suburban 4WD 8-cyl

  • Automatic transmission
  • miles
1997 Chevrolet Suburban fuel tank safety concerns electric fuel pump failure, wiring harness inside tank melted per certified mechanics at motor car mall, peralta, nm is there no circuit protection?

- Bosque Farms, NM, USA

problem #1

Jul 242003

Suburban 4WD 8-cyl

  • Automatic transmission
  • 79,275 miles
Fuel pump wiring inside the fuel tank short circuited, and could have caused my Suburban to blow up, since I had just filled it with over 30 gallons of gas that morning. My fuel pump had to be replaced, along with a new wiring assembly and float mechanism. My mechanic said the short circuit was more than likely due to over amperage of the fuel pump. That in turn, caused the wires inside the fuel tank to melt together and short out the ECM fuse, twice. I believe Chevrolet is very lucky that no one was hurt. I hope others are as lucky as I was! P.S. power steering and brakes are also very poor!! bad design...1997 was a lemon Suburban, and should have been recalled and designed all over again!

- Colusa, CA, USA

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