This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
EA95026, braking system malfunctioned, causing brake pedal to go the floor and no braking ability at all, which may have causeda crash. 3 occurrences where the occupant had to tow vehicle into the dealership. Dealer replace brake master cylinder and ABS braking system.
Power steering keeps fluctuating between feeling tight and sloppy. At certain points the steering wheel seems to be pulled from my grasp, and oversteering occurs. Steering also sometimes makes a moaning noise. Also, brakes need to be replaced every 20,000 miles. Last time I had brakes replaced at dealer, I had to return 5 times to have them corrected. I was told shims broke off the front pads and were binding. All I know is that I could see the rotors glowing blue and the brakes smelled like they were burning, they were also making a horrible grinding noise when they were warm.
I purchased my 1997 3/4ton 4X4 Suburban in Oct 97. After only two months having it, in December, 1997 I began experiencing problems with the front brakes squeaking. Took to the dealership they replaced the front pads. Then 2months later, in February, 98 same thing happened again. I became concerned as to why this was happening. This has been going on every 2-3 month since, and we are now in April, 99 and I am still having the same problem. Lucky to get 1-2 thousand miles on the pads. Have been to dealer approximately 10 times for this. Dealer was concerned as to why they were wearing so quick. Now 4-5 sets in this short of time. The last two times I have taken it to them I left the dealership with them still squeaking, and I wanted to have fixed. Now added to this problem is the front end pulling to the left front when you apply the brakes, and when it is raining out the vehicle hops all over the road when you try to stop. It is very scary. This is now a major concern, and I am afraid it could be dangerous. Im March,99 I brought back to service manager for the squeak, pull of the front end. When I left that day vehicle had nothing done to it. Service manager said he would contact GMC rep.have him come out maybe he could resolve the problem. This was on mar3,1999. I waited till Apr 8,1999, dorian taft GMC rep. Came out. I requested in writing that I be present when he was out so we could discuss my concerns. I was never called, I went to the dealership after work spoke to the service manager who informed me that the GMC rep was in a hurry didnt have time to discuss the issue with me or check my vehicle out like it should have been, and that was whole purpose. Im very upset and this is totally unsat. My vehicle concerns problems still stand.I believe this is very unsafe & think the problem needs to be addressed and taken care of now. Longest set of pads lasted approx 2000 miles. Front rims are a constant black. Please help me out.
Whenever the brakes are applied, they would pull to the left onto another lane. Sometimes would pull to the right onto another lane. Have taken vehicle to dealership 17 times and nothing was found wrong with brakes. The manufacturer has closed the files on the Suburban.
- Ontario Canada, UN, USA
Search CarComplaints.com for these popular complaint phrases...
Pulls left while driving down road or when braking. Multiple service attempts. Still not fixed. Dealer cannot fix, GM won't replace vehicle. Vehicle is not safe and is a safety hazard.
Consumer experiencing ongoing problem with vehicle braking system. Intermittently whenever vehicle brakes are applied in wet conditions, extended stopping distance would occur. Also, whenever brakes were used in an emergency situation the vehicle would not stop properly, it would continue to go until vehicle reached 5-10 mph, then the brakes would grab, causing vehicle to lock-up. After the lock up, the system would pop loose when accelerator pedal was applied. Dealer notified and informed consumer that the problem could not be duplicated.
Consumer experiencing ongoing problem with vehicle braking system. Intermittently whenever brakes are applied in wet condition the brakes would delay in stopping. Also, whenever the brakes are used in an emergencey situation the vehicle would not stop properly, it would continue to go until vehicle came to 5-10 mph then it would grab, causing vehicle to lock-up. After the lock-up, the brake system would pop loose when consumer applied the accelerator. Dealer notified and informed consumer that the problem could not be duplicated.
ABS failed during a panic stop. Vehicle's rear looses road adhesion and swings to the right, then the left side starts to skid and the entire vehicle begins to wobble.
Brake pads wore prematurely, and the calipers made contact with the rotors. The front brake system/ calipers and the front brakes were replaced. The dealer has been notified.
Had to apply brakes after going 50-55mph on ice. Vehicle hit guardrail head on & spun around & rear hit guardrail. Upon impact, neither air bags deployed. Driver's seat belt did not restrain. Vehicle's front pushed back into tires. Vehicle towed.
While driving vehicle about any mph from 2-3 to 65 mph on a panic stop the consumer tried to apply brake pedal to stop vehicle, but vehicle did not stop. According to consumer, brakes pedal goes all the way to the floor and he does not think it is the ABS. Dealer had checked other vehicles and compared them about the same problem.
The ABS brakes has came on 561 times in one year and the dealer has tried to fix the brake 5 times, and there is no change in the failure of the brakes. When the driver applied the brakes the pedal went to the floor while the truck was going 10mph. The truck did not stop at that speed. The dealer still has not fixed the problem about the pedal going to the floor, and the brakes do not hold when this happens. The driver has contacted the dealer 20 times, and they still have not called him back yet. He took matters in his own hands and hopes that NHTSA can assit him with any kind of help.
Loss of ABS brakes, resulting in a rearend collision. Brakes went floor, ABS light had come on after incident. Dealer has replaced brake soes and pads.
When traveling 20 mph upon avoiding hitting a patch of ice consumer therefore depressed the brake pedal when the driver side air bag deployed forcing the occupant arms and hands to be forced off the steering wheel causing loss of vehicle control resulting in an accident. Consumer has contacted the dealer, dealer states due to dislocation of the air bag sensors.
Upon depressing the brake pedal when traveling down an incline, consumer noticed the pedal traveled to the floorboard, making it very difficult to stop and control the vehicle. Consumer also experienced excessive wear of the front and rear brake shoes and pads. Consumer has contacted the dealer, dealer has replaced the shoes and pads.
A D V E R T I S E M E N T S
- Marietta, GA, USA