This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Metal seat frame "part #12472585" 4 bolts through frame are used to connect driver seat. Metal will break where the frame is attached allowing seat to pull up or drop down.
Driver's seat bracket broke due to insufficent material and thin metal, causing seat to fall backwards into back seat, and resulting in shoulder injuries. Vehicle has never been in an accident.
On March 05, 1999 at 7:14 P.M. I was the victim of a rear end collision. The drivers seat of my Suburban, plate# 3slu868, collapsed. As a result I suffered injuries to my neck and right shoulder. As of today I have not recovered and continue to be under the care of stanford/ucsf medical center. The seat failed in a manner identical to what I have found on your test pages. It is my belief that this seat is defective and has directly and significantly contributed to my injuries. I implore you to look into this matter as every accident affects the lives of american citizens and our gnp. I have been unable to work since my accident and am constantly in great pain. Typing this email is physically difficult for me. Please respond with any information which you may have on this matter.
The frame on the driver's side seat has sheared off, causing the seat to move back and fourth. The dealer was notified about the problem. The problem has not been corrected.
The front drivers seat broke off the tracking and anchor system, leaving the seat free to rock back and fowards while driving. The seat mounts broke during a sudden brake to avoid a collision. Manufaturer has been contacted.
The metal of the dirver's seat frame is cracking and splitering where it the left front corner is attached to the power seat rail/track. Initially I reported a squeaking noise from seat to a md Chevy dealer in 1996, who found nothing wrong and explained it off as normal wear and tear and seat would not be replaced. On April 14th, 1999 I discovered metal fractures after squeaking noise became increasingly louder and trying to figure out its cause. Contacted Chevrolet at their web site and expressed my concern over the appearent material failure occuring. I recieived an email asking that I contact a service representative at 800-222-1020. I was to give the representative my reference file number: 990206345. I spoke with a Ms. Pamela dorsey at extension 3732. Ms. Dorsey was very curt and indicated that Chevrolet motor division wouldn't do anything about this problem. I researched the NHTSA data base on this vehicle and found 25 complaints on the same seat with the same symptoms. Since I am a member of the U.S. armed forces, I don't make the kind of money to purchase another seat for this vehicle. Notwithstanding the structural integrity of the seat frame failing in five years and unlike the other complaints, it's a just a matter of time when my seat detaches, worse yet, while driving.
The seat frame for the left front drivers side seat failed. There was only 67,000 miles on it. I drove it for a while until I could get it fixed, if the otherbolt had failed the set would have tipped backwards while driving, I don't believe I would hav been able to control the vehicle if that happenned. I have kept the vehicle and it is about nine months later. Teh replacement is beginning to fail in the same way. This seems unacceptable. The dealer has informed me htey have seen this problem in other Suburban, I have heard of the same problem from other owners and I see the same problem listed in your complaint summary. Please make them conrrect the problem. It is simply a poor design and if both bolts fail at the same time, it seems very likely someone will get hurt.
A D V E R T I S E M E N T S
- Hayward, CA, USA