This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Hello, I submitted a complaint to a local GM dealership requesting an investigation be placed into the seat belt bucks failing. I am being informed that the car is out of warranty, which is understandable. However, this is a huge safety concern as the seatbelts were not sewn into the car but rather glued or clamped. This could have resulted in serious injury and/or death to my young child who routinely rides in the back seat.
On [XXX], the back seat bottom belt came apart from the base strap while my 9-year-old child was in the back seat and the car was in motion. We were able to pull over to the side of the road for her to switch to the other back seat. On [XXX], the second back seat belt bottom part came apart as well while the car was in motion and my 9-year-old child was buckled in the back seat. At this time, I am unable to use my car to transport my child to and from school and activities as she is not old enough to ride in the front seat. Additionally, it appears as if the adhesive holding the strap together slowly eroded over time and my fear is that if we were in a car accident what would have happened to my child now knowing the back seat belt was not fully secure. Additionally, I have concerns related to the front seat belts and if those are going to fall apart soon. I have included photos with my concern. As you can see, the belts are not ripped, torn, and are otherwise in good condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Pittsburgh Pa, PA, USA
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- Juneau, AK, USA