Purchased a Certified Used 2015 Chevrolet Sonic RS Hatchback in the color Red. After finalizing the purchase, pull out of the Dealership and the ABS and Traction control lights come on. Fantastic. I call the Service Team, met Josh, and took my care in to be looked over. Another Multi-point inspection was done, as well. Josh said the issue was a faulty ABS Sensor. He ordered a part and said I should come back in a week later. I came back at the appointed time and dropped my car off.
Josh calls me up about six hours later informing me that is doesn't seem to be just the ABS sensor, as they had installed it and the Traction and ABS lights kept coming on together still. My heart fell. He said they would keep my car overnight and look over it again the next day. The next day: Josh calls me up and says they found the problem. The WHOLE right rear Hub needed to be entirely replaced, as there was an "air gap" between the cylinder and actual Hub? Something along those lines. This was making the electrical system believe that the car was slipping/not-gaining-traction. He said they had a Hub in, so he replaced it. This fixed the problem completely. 1 month later and no issue with the ABS and Traction Control Light coming on at the same time. I have MANY other issues, though (see other complaints).
A D V E R T I S E M E N T S
Purchased a Certified Used 2015 Chevrolet Sonic RS Hatchback in the color Red. After finalizing the purchase, pull out of the Dealership and the ABS and Traction control lights come on. Fantastic. I call the Service Team, met Josh, and took my care in to be looked over. Another Multi-point inspection was done, as well. Josh said the issue was a faulty ABS Sensor. He ordered a part and said I should come back in a week later. I came back at the appointed time and dropped my car off.
Josh calls me up about six hours later informing me that is doesn't seem to be just the ABS sensor, as they had installed it and the Traction and ABS lights kept coming on together still. My heart fell. He said they would keep my car overnight and look over it again the next day. The next day: Josh calls me up and says they found the problem. The WHOLE right rear Hub needed to be entirely replaced, as there was an "air gap" between the cylinder and actual Hub? Something along those lines. This was making the electrical system believe that the car was slipping/not-gaining-traction. He said they had a Hub in, so he replaced it. This fixed the problem completely. 1 month later and no issue with the ABS and Traction Control Light coming on at the same time. I have MANY other issues, though (see other complaints).
- Cynthia B., Palmyra, TN, US