This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2013 Chevrolet Sonic. The contact stated that when the ignition was turned to the on position, the engine revved continuously. The following day, the contact stated that while driving at approximately 25 mph, the brake pedal was depressed but the vehicle failed to stop. The contact crashed into the rear of another vehicle. The air bags did not deploy. The contact sustained injuries to her head and neck that required medical attention. A police report was filed. The vehicle was towed to an unknown location. The vehicle was destroyed. The manufacturer was not made aware of the failure. The failure mileage was approximately 48,000. The VIN was unavailable.
On my way to work noticed the car lacking some power when accelerating to get on highway. Over the next 2 weeks car started sounding different. (like driving with air breather off) while changing oil today noticed air intake tube is cracked. Which could allow dirt and moisture to bypass filter and go into engine causing damage. Now the car has 52130 miles on it 2013 Sonic ls. Air intake tube should last longer then 2 years.
Vehicle is loosing coolant and a small puddle of coolant developed under the passenger side of vehicle. Coolant temperature light came on indicating overheating while taking vehicle in for service. Dealer determined that a faulty seal was causing the water pump to leak coolant.
While driving home, the vehicle started to smoke. The windows were rolled down, the air conditioner was off and it is about 86 degrees outside. This isn't the first quirky incident to happen in this vehicle. I just bought it about 7 months ago. All the standard maintenance has been done to this vehicle. Not sure why it is smoking. After it being in our care for 4 months, the check engine light will also not go off, and the remote start doesn't work anymore. The driver side door has become loose as well. No one has been hanging on it, just simply opening and closing the door. Also the plastic cap on the shift has popped off. I will be getting it checked tomorrow and possibly getting rid of it sooner than later. This is a very poor GM model car.
This has happened more than once since I bought the car in October 2013, but it is happening daily now. I put the key in the ignition and it will not turn at all. It is stuck. I take the key out and put it back in and try to turn with no luck. Today it took 15 times of trying to turn the key and taking it out and putting it back in before it would start. I have even videoed myself trying to start my car so I can show the dealership. I am supposed to take it in tomorrow.
- Mesquite, TX, USA
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After haselwood Chevrolet Buick GMC dealership fixed the transmission seals I noticed that the engine is idling rough when at a stop light I notice this every once in a while.
When in park, the engine idles very roughly. As a result of the rough idle, the fuel economy is not as good as it is supposed to be. Twice, the car has stopped running when at a stop sign/traffic light. When I reported to my dealer, the dealer informed me there was a tsb on the issue and the solution was to run tier 1 gasoline in the vehicle. The dealer indicated that GM does not have a "fix" for the problem. The car has the 1.8 L gasoline engine with six speed automatic transmission.
The contact owns a 2013 Chevrolet Sonic. The contact stated that the vehicle failed to start. The contact mentioned that after numerous attempts, the vehicle was able to start and function properly. The vehicle was not taken to a dealer for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 115,000 and the current mileage was 120,000.
When car is stopped, it begins to make a rattling noise, at times it can be quite loud, it also starts to vibrate and almost cut off. The noise sounds as if it is coming from the engine. The noise has been sporadic. I took the car into the dealer and they could not find anything wrong. This is quite concerning.
Jan.7/2013 heard suttle/scraping/rattle sounds, thought I rolled over something on dark road in construction zone. Moved my car to left then really scraped on something. By next morning some oil leaked out. Had car towed to G.M. dealer. They had main engineers trying to figure out what was causing oil to spread in engine &Sonic was insanely smoking black smoke in, around.like in black cloud with sparks coming out back of car. I got terrified, as I had just picked it up, was told they had fixed the oil leaks. Dealer still has car. 3/3/13 they told me it was fixed, but it reeked with toxic fumes, I became nauseous, throat was scratching like before. Told GM that Sonic was not fixed. Requested new car from them. They are offering me a repurchase. I don't know what that means. They have refused to extend my rental to Transport my family of 5 safely.
The A/C does not work good while the car is at idle. When driving the car the A/C will begin to cool. When driving on the highway and I have to break it starts to blow warmer air. When stopped at a red light, stop sign, the A/C will stop cooling and blows warm air out of the vents. I went to the dealership and do not know how to fix the problem. Told me that the mechanic/technician could not find anything wrong. The dealership is no help and I just want my 17000 car ac to work normal/ right. 2013 Chevy Sonic 2lt model with a 6 speed auto transmission. Please help thanks!
2013 Chevy Sonic loud vibration noise from engine bay area when vehicle is parked or in the drive position when stopped, it also occurs with or without a heavy load (meaning radio on/off, ac on/off). As a consumer I was told this is normal operation, normal operation would mean either at the time of purchase or something that arises after high mileage on the auto. Per tech notes "case [xxx], advised a normal operating characteristic of 4 cylinder engine. Compared to similar vehicle made the same sound. Was able to deaden noise by applying pressure to front bumper.*** - tech comments: Normal operating characteristic - internal" information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
This condition happens during first drive of the day or after the vehicle sits for a while. While accelerating through the automatic transmission the car surges/jolts at or near the shift points. It almost feels as if I started moving the vehicle in the wrong gear, if it were a manual transmission. This condition also exists if you start moving the vehicle forward and then remove your foot from the accelerator pedal and coast. This vehicle is the rs model equiped with the 1.4 liter turbo.
A D V E R T I S E M E N T S
- Cincinnati, OH, USA