This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Electrical components are failing in the tailgate lock/unlock mechanism. The tailgate goes up and down on its own while in park. It will also go up and down on its own after the truck is off and unattended This started happening about a week ago. It is available for inspection upon request and has not been inspected by any agency yet. The tailgate could damage itself or other property randomly. It could also impact someone standing near it causing injury. There is a service appointment scheduled 3 days from now. There were no symptoms or warnings of a problem. The Chevy App actually says that all systems are ok.
#N232426400-04: Safety Recall - Tailgate May Open Unexpectedly lists RPO code QT5 as the only applicable RPO code for the issue of tailgate opening unexpectedly. QT5 is for manual gate function with EZ lift, power lock release. The recall blames water intrusion into these vehicles-?? tailgates that can come into contact with the electronic gate-release switch, potentially causing a short circuit, which may inadvertently unlatch and open the tailgate when in park. The correction is to replace the exterior touchpad switch assembly with part number 85734717. My vehicle has RPO code QT6, which is for power up/down gate function with power lock and release. That option uses the same exterior touchpad switch assembly with part number 85734717. My vehicle did exhibit the same problem of opening unexpectedly while in park. That exterior touchpad switch eventually stopped opening or closing the tailgate altogether, and occasionally the tailgate would get stuck in the closed position while a dash message would say it is open. When it was immobilized in the closed position neither the exterior switch, the interior switch, or the key fob would make the tailgate open. It's my opinion that my vehicle experienced the same root problem as is described in the recall with the exterior switch assembly short circuiting, and that RPO code QT6 units should be included in the recall.
The tailgate opened and closes on its own while trailering causing sever binds and damage to the trailer and allowing loads to become unsecured. There is a recall already from GM on this issue, but for some reason our VIN is not included. This is a well documented issue. We have video of this occurrence if necessary. The dealer said it-??s water in the tailgate switch.
- Salem, OH, USA
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- Nowthen, MN, USA