This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Chevrolet Silverado 3500. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the High-Pressure Fuel Pump (HPFP) needed to be replaced. The vehicle had not been repaired. The contact was advised that the HPFP were on national back order. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 21E101000 (Fuel System, Diesel). The failure mileage was approximately 150,000.
Driving towing a travel trailer. Felt a vibration. Pulled over and nothing visible. Resumed but engine had no power. 30 mph max speed. Called onstar and they could find no codes. Tried to continue but no engine power beyond 30 mph.. called onstar again and this time they identified 2 codes. Dropped trailer at a church parking lot. Truck now in reduced power mode and leaking liquid. Arrived at a dealer who identified problem as return fuel line had become disconnected. They reconnected and truck ran normally. Approximately 20 gallons of diesel fuel had leaked during this 8 mile ordeal.
- Homosassa, FL, USA
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- Hesperia, CA, USA