This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Bosch CP4 fuel pump failed 400 miles from home leaving us stranded. We were towed in and spent thousands of dollars and 5 weeks to have the truck repaired. Only warning was that the truck was losing power and barely got off the road.
CP4 fuel pump failed while driving 250 miles from home. It was towed in and diagnosed, resulting in over $12,000 Dollars to replace fuel system due to metal pumped into fuel system. The mechanic sent the pump back as a core charge. We were stranded and freezing with our dog and towed in after several hours. The only warning was the vehicle was reducing power and I was able to get off the highway.
CP4 fuel pump failure and engine failure- started truck that morning, 5 min later it shut off and hasn't started again. Hub exploded making 4wheel drive impossible when driving down hey. Ac blender stopped working ac vents blow hot air on right side of dash while in motion.
The contact owns a 2015 Chevrolet Silverado 3500. The contact stated that while driving approximately 40 mph, the vehicle stalled without warning. The contact coasted to the side of the roadway. The vehicle was towed to pinegar Chevrolet Buick GMC of branson (163 adair rd, branson, mo 65616, (866) 311-4731) to be diagnosed. The contact was informed that the fuel system was defective. The vehicle was not repaired. The manufacturer was contacted and notified of the failure. The manufacturer informed the contact of an ongoing class action lawsuit however, the VIN was not included. The approximate failure mileage was 114,000.
I never received a recall on my Chevrolet truck which is the same year make and model as this one. Took it to a dealership and had it fixed. They said it wasn't recalled so we had to pay the bill. Isn't their a way to find the recall and get reimbursed for the repair bill and all the associated costs? we have called and made a complaint to NHTSA. Nothing came of it. It still is a safety defect that should be repaired with no cost to the customers.
- Aurora, CO, USA
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My Chevy Silverado 3500 duramax diesel truck had around 52,000 miles on the odometer & was stationary when the fuel injection check ball exploded (according to the dealership) & caused the engine to stop & become immobile. The truck was towed to the nearest dealership & repaired @ around $12,000 worth of damage. Warranty covered it @ 100% & the vehicle is back running. I live in a farming/ranching part of the usa where multiple people drive diesel pickups. I have talked to multiple people who have had the exact same problem with their Chevy duramax trucks (according to their dealership). When this condition occurred on their vehicles, they were driving & the vehicle became immobile. This concerns me because when the engine stops when driving you could lose power steering/full braking ability. I have a family as well as others, I do not know of any deaths related to this issue, but no engine power could result in loss of power steering/full braking ability, resulting in equipment/bodily injury. I contacted Chevy customer support & submitted a claim, they said they would submit the claim to the recall department. Chevy also contacted the dealership & spoke with the service guy to confirm my claim, he said he confirmed the multiple occurrences that they have seen. As a matter of a fact, another Chevy duramax was towed to the dealership with the exact issue, while my truck was being repaired. The dealership confirmed that Chevy has not fixed the issue with the fuel injection system, so the repairs were made with the exact same faulty (new parts), according to the dealership. When searching for this issue on the web, multiple of the same occurrences are listed. In my opinion this issue needs to be evaluated with a corrective action put in place to prevent further incidents similar to this from happening.
P2636 transfer pump insufficient flow - vehicle stalled while driving, unable to restart. Towed into dealership to find transfer pump which transfers fuel from rear to front tank had failed. Vehicle has 37,880 miles at time of incident. Believe this to be recurring issue, which should be addressed with manufacturer.
Bought this vehicle new from dealer in Sept 2015 with the dealer installed flatbed already on it, on their dealership lot. Fuel mileage was poor from the first, "engine light on" from the first; transmission dragging from the first day we bought it. Service advisors and the salesman said drive it and it will clear out. It got worse. The dealership finally sent it to the company who installed the flatbed for them, and they said there was an electrical short in the fuel pump which they replaced. The automatic transmission did not shift smoothly when we got it back, and the dealership said "it performs as designed". but, this is an automatic 6 speed Chevrolet transmission in a 2015 Chevrolet 3500 Silverado with a 6.0 gasoline engine. The transmission drags from 5th gear and then drags in 6th gear. I have to let off the gas pedal for the transmission to shift. If I let it drag out, it uses fuel and sounds like I am stuck in gear. We have taken it to 3 different Chevrolet dealerships, and they say something is wrong but we can't take it apart to fix it. The service manager said for me to drive it until the transmission "blows up because it is under warranty". I took it to a reliable transmission shop, but they won't touch it because it is under warranty, but they said that there is something wrong that it does not shift smoothly into all 6 gears. It only has 3600 miles. We have to drive it once a week to keep the battery charged. I don't pull or haul anything with it. This is happening both in city driving and highway driving.
The contact owns a 2015 Chevrolet Silverado hd. While driving at various speeds, the vehicle would jolt forward when braking. The fuel level was 3/4 full during the failure. The vehicle was taken to the dealer where it was acknowledged as a technical service bulletin and diagnosed that the function was normal. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 3,000.
Fuel leaking from engine. With 9595 miles on the engine the truck leaks fuel from the engine like crazy. Vehicle is 6 months old. Can't get Chevy to pickup the rig because they say I need to call the fire department - the fire department tells me there is nothing they can do - been battling with Chevy all day on this. Its a safety hazard cabin smells like the inside of a gas tank - I don't feel save driving it anywhere.
A D V E R T I S E M E N T S
- Kimberly , ID, USA