This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2015 Chevy 3500 hd has 65, xxx miles on it currently. Truck periodically and usually randomly displays a "service trailer brake" message which constantly goes off when nothing is being towed. Now about 1 in 15 times driven will it not display this message. Ive had the towing brake module replaced and that did not fix this problem. I'm at my wits end with this truck. Chevrolet / GMC need to step up and make this widely known problem a recall. Thanks
There are several problems I-??ve noticed some I fix myself! First of all, I was driving my truck at night on the country road and all of a sudden it starts losing power shut down on me on a little road with no pull over spots in Kentucky and just dies completely. My service charging system light came on. I worked on this forever. I noticed it. All of my grounds were completely nasty and pretty much not making contact. I fix the ones that I can find only two I know there-??s more, I-??ve changed the generator three times and the battery once, the problem happened again and again and again the only way I can stop my truck from dying is when that light come on if I got out and I took the negative wire off of my battery and then put it back on it would run again for about another three days and then if I didn-??t see it, I-??m stranded very dangerous. Finally I took it to my mechanic up the road and he basically did the same things. I did something about a door switch also though not another battery another generator and he added new battery cables so far it hasn-??t done it again. Now my truck when starting to slow down, it will vibrate and shake you to death. You hit a little vibration in the road say a rumble strip. This thing will shake you through the roof in about make you run into another Vehicle, also, it-??s hard to fill up the gas if you have to turn the gas nozzle almost straight up and down if you-??re low on gas to make it except it or you-??ll be sitting there for 30 minutes putting gas in your truck. I noticed also all of my wheels are having rough spots on them everywhere and they are rusting into. Another thing that happens this truck eats breaks for breakfast. I have put in the past two years at least have the change the brakes, calipers rotors and all twice a year sometimes three times a year. Also, the trailer brake system light comes on nonstop along with a service stability track on when happen. No Wasey no cruise control. I am a masterelect. Maintain truck it
The contact owns a 2015 Chevrolet Silverado 3500. The contact stated that while towing a camper, the brakes locked up. The service trailer brake system message was displayed. There was an abnormal beeping noise detected and the instrument cluster was flashing. While driving approximately 60 MPH, the vehicle was vibrating. The vehicle was taken to the local dealer but the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic but the mechanic was unable to assist. The manufacturer was not contacted. The failure mileage was approximately 1,000.
My trailer braking system gives off warnings that it's not connected to the trailer when I don't have the trailer connected. But I was towing my trailer and as I stepped on the break it was giving me that warning and the brake system was failing to engage on the trailer I reviewed this on forums and everybody is having this problem it has been going on from about 2011 on the Chevrolet and GMC's for GMC and Chevrolet says there is no problem people have switched out the dashboard switch and it returns it comes and goes as a problem.
Randomly with no needed instance the instrument cluster reads service trailer break. With or without a trailer connected. With the trailer connected the trailer breaks fails to operate causing a very serious safety concern. After pulling to the side of the road as safely as possible with an approximate of 20K pounds with no brakes on the trailer and turning the truck on and then back off the brakes resume as normal. Other service prompts randomly appear on the info cluster on this particular vehicle, but none as serious as this particular one. Such as service front camera, service stabilitrac, and service def system. While these may all be related to the same cause I feel my life and the lives of the general public are being gambled with while the cause is guessed at. I have taken my truck in for these related issues for a total of three times now. Each time I am sent back out to be the test [xxx] in this potential [xxx] trap. The videos were to big to upload to this form. But I have videos of this issue with and without a trailer connected available upon request. Please excuse my profanity! parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Weeki Wachee, FL, USA
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The contact owns a 2015 Chevrolet Silverado 3500. The contact stated that while driving at 55 mph, the brake pedal was depressed and the vehicle veered to the right. The vehicle was taken to the dealer where it was diagnosed that the brake pedal and the brake roters were worn out but that the failure was normal. The vehicle was not repaired. The failure occurred on two occasions. The first time that the vehicle was taken to a dealer for the failure, it was informed that the brakes were wearing out uneven. The manufacturer was notified of the failure. The failure mileage was 17,000.
Takata recall I got a recall notice and tried to make an appointment at the dealership I bought the vehicle. No appointments were allowed. You arrive at eight am and it will take a least 4 hours to do. The letter stated 40 minutes or less. I cannot take a whole day off of work to do this so I guess my life is in jeopardy.
I was involved in an accident on 1/15/16 in which I was sideswiped by another vehicle. Upon impact, I had no brakes and no steering control. This caused me to rear end another vehicle and hit a tree head on. The airbags never deployed. I was unable to stop the vehicle or control it. I could have been killed or killed someone else. I am very concerned. I have had the truck in the shop on several occasions with electrical issues, yet the dealership could not find anything or it was minor corrections. I have been very concerned with the electronics of this vehicle since I bought the truck in August 2015. The insurance company totaled the truck.
On October 24, 2015 while following my wife home on hwy 182 between West pasco and richland my truck experience what felt like a tire blowout on the right rear wheel. I was traveling the speed limit at 70 mph. The road was level and flat with no debris on the road. I proceeded to change out my tire with the spare, thinking that the tire had a large bolt or nail in it. To my surprise, the tire was intact with no sign of damage. The factory rim had failed. Here are the facts of the situation: '2015 Chevrolet Silverado lt Z71 with 12,366 miles 'smooth highway surface on a clear day traveling straight at 70 mph with no debris on the road 'not hauling or towing 'single occupant in vehicle 'the tire is intact (not damaged at all) 'no damage to the right front wheel or tire or any other part of the vehicle 'severe damage to the right rear rim 'rim impacted the brake system hard enough to bend parts and cause leaking of brake fluid
I was driving downhill for aproximately 30 minutes towing a boat. My family was in the truck total of five passangers. Suddenly I noticed a smell of something burning. I drove fro approximately five more minutes the I noticed the break pedal was going all the way in, therefore I pulled over on the side of the road. That is when I saw smoke coming out of the left front tire brakes.
A warning message comes on the dash telling the driver there is a issue with the trailer brakes, or wiring system. The trailer brakes become inoperable when this comes on. We have contacted GM with the issue, both at the dealer level and at the corporate level; and they insist it is a problem with our trailers. The same trailers are used with older Chevrolet trucks without incident. We have also been informed by GM that the 2015 Silverado 2500's are equipped with a more sensitive trailering system. When the connection becomes wet during inclement weather, or the truck hits a bump; and the connector loses contact momentarily the message will illuminate. Resulting in the loss of trailer brakes. This is a serious safety issue.
A warning message comes on the dash telling the driver there is a issue with the trailer brakes, or wiring system. The trailer brakes become inoperable when this comes on. We have contacted GM with the issue, both at the dealer level and at the corporate level; and they insist it is a problem with our trailers. The same trailers are used with older Chevrolet trucks without incident. We have also been informed by GM that the 2015 Silverado 2500's are equipped with a more sensitive trailering system. When the connection becomes wet during inclement weather, or the truck hits a bump; and the connector loses contact momentarily the message will illuminate. Resulting in the loss of trailer brakes. This is a serious safety issue.
A warning message comes on the dash telling the driver there is a issue with the trailer brakes, or wiring system. The trailer brakes become inoperable when this comes on. We have contacted GM with the issue, both at the dealer level and at the corporate level; and they insist it is a problem with our trailers. The same trailers are used with older Chevrolet trucks without incident. We have also been informed by GM that the 2015 Silverado 2500's are equipped with a more sensitive trailering system. When the connection becomes wet during inclement weather, or the truck hits a bump; and the connector loses contact momentarily the message will illuminate. Resulting in the loss of trailer brakes. This is a serious safety issue.
The contact owns a 2015 Chevrolet Silverado. While driving 25 mph, the steering wheel shook violently and the brake pedal vibrated. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 5,000.
A D V E R T I S E M E N T S
- Vinton, IA, USA