This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We were traveling on I-465 or I-90 outside of indianapolis with our 2016 lance camper model 995 on our 2015 Silverado 3500hd. We stopped at a rest area on I-90 and found the awning and awning roller for the slideout on the camper had disappeared. I had been driving at or under the posted speed limits when this occurred. The mounts, both damaged, were all that were left. The camper side was also slightly cracked on one corner and bulged on the other. It could have been much worse. Lance has replied to my complaint stating it was not a warranty item any more so claimed they had no liability. My concern is that this should never have happened and I could have hurt someone. The awning is made by carefree of Colorado for lance. I wanted to have this recorded because I have heard of anecdotal information of other slide awnings unfurling and/or coming off some campers.
- West Richland, WA, USA
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- West Richland, WA, USA