Technical Service Bulletins (TSBs) for the 2014 Silverado 3500 are official communications between Chevrolet & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE MEDIA ORIENTED SYSTEMS TRANSPORT BUS DIAGNOSTIC TOOL KIT (EL-51578) HAS BEEN RELEASED TO HELP DIAGNOSE ANY OF THE MEDIA ORIENTED SYSTEMS TRANSPORT ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT ADDING STEERING STABILIZER SHOCK. A STEERING STABILIZER IS LISTED IN THE PARTS CATALOG GROUP 6. Read More »
GM: THE POWER STEERING CONTROL MODULE CAN DISABLE THE POWER STEERING ASSIST. THIS COULD CAUSE INCREASED STEERING EFFORT AT LOW SPEEDS, A POWER STEERING DIC MESSAGE, AND COULD SET DTC C056D. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE A GRIND, POP, SHUDDER OR BIND FEELING/NOISE IN THE STEERING COLUMN WHEN TURNING LEFT OR RIGHT. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A PROCEDURE FOR DIAGNOSING AND REPAIRING VIBRATIONS CAUSED BY THE WHEEL AND TIRE, AXLE COMPONENTS AND/OR PROPELLER SHAFTS. Read More »
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE STEERING GEAR FOR A NORMAL CONDITION OF GREASE OR SEALANT ON EXTERIOR CASE OF GEAR DUE TO THE MANUFACTURING PROCESS." Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A PROCEDURE FOR DIAGNOSING AND REPAIRING VIBRATIONS CAUSED BY THE WHEEL AND TIRE, AXLE COMPONENTS AND/OR PROPELLER SHAFTS. Read More »
SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO RE-TORQUE THE JOINTS OF THE REAR LEAF SPRING ASSEMBLY TO CORRECT A CUSTOMER CONCERN OF A CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO RE-TORQUE THE JOINTS OF THE REAR LEAF SPRING ASSEMBLY TO CORRECT A CUSTOMER CONCERN OF A CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE. Read More »
GMC/CHEVROLET: SERVICE PROCEDURES ON CERTAIN VEHICLES TO INSPECT, RETIGHTEN THE TORQUE FOR RIGHT REAR BRAKE LINE BRACKET BOLT TO REAR AXLE DUE TO INCORRECTLY BEING TORQUED ALLOWING BRAKE LINE TO WEAR AGAINST REAR AXLE HOUSING AND BRAKE ... Read More »
15203A - SERVICE UPDATE (REVISED SERVICE PROCEDURE). THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSPECT AND, IF REQUIRED, RETIGHTEN THE TORQUE ON THE RIGHT-REAR-BRAKE-LINE-BRACKET BOLT TO THE REAR-AXLE ON CERTAIN FORT WAYNE ASSEMBLY ... Read More »
15203 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSPECT AND, IF REQUIRED, RETIGHTEN THE TORQUE ON THE RIGHT-REAR-BRAKE-LINE-BRACKET BOLT TO THE REAR-AXLE ON CERTAIN FORT WAYNE ASSEMBLY PLANT BUILT 2014-2015 ... Read More »
GENERAL MOTORS 2014-2015 CHEVROLET SILVERADO, GMC SIERRA: SERVICE UPDATE FOR INVENTORY AND CUSTOMER VEHICLES BODY HARNESS CONTACT WITH PARK BRAKE BRACKET WILL EXPIRES WITH BASE WARRANTY. *LJ Read More »
GENERAL MOTORS 2014-2015, CHEVROLET SILVERADO, GMC SIERRA : SERVICE UPDATE FOR INVENTORY AND CUSTOMER PARK BRAKE BRACKET VEHICLES BODY HARNESS CONTACT EXPIRES WITH BASE WARRANTY . *LJ Read More »
GMC/CHEVROLET: PROCEDURE IN TIE STRAP MAIN AND BCM OF BODY HARNESS TO PREVENT THEM COMING IN CONTACT WITH PARK BRAKE BRACKET WHERE EXPOSED BODY HARNESS WIRES IN CLOSE PROXIMITY TO PARKING BRAKE BRACKET CAN RUB OR PINCH BRAKE BRACKET. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ABOUT THE CALCULATION AND OPERATION OF THE ENGINE OIL LIFE MONITOR. THE MONITOR CALCULATES THE PERCENT OF OIL LIFE REMAINING, BASED ON 3 PATHWAYS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A SERVICE ENGINE SOON MALFUNCTION INDICATOR LAMP ON. TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES P0106 AND P0506. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLE THAT MAY HAVE A SERVICE ENGINE SOON MALFUNCTION INDICATOR LAMP ON. TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES P2635, U0074 AND OR U18A2. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE 6.6L DURAMAX, REGULAR PRODUCTION OPTION CODE LML/LGH, ENGINE PART NUMBER 12638505 PARTS RESTRICTION HAS ENDED. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A MALFUNCTION INDICATOR LAMP ON OR ENGINE MISFIRE, ROUGH IDLE, EXTENDED CRANK, OR CRANK NO START IN SOME CASES. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF BLACK SMOKE WHEN STARTING THE VEHICLE AFTER SITTING. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN HOW TO DIAGNOSE AND REPAIR A VEHICLE WITH AN ENGINE THAT RUNS WITH AN INTERMITTENT CRANK NO START WITH A DIAGNOSTIC TROUBLE CODE P0011 OR P00C6 CURRENT OR ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A COLD ENGINE TICK NOISE FOR 50 SECONDS AT START UP. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A COLD ENGINE TICK NOISE FOR 50 SECONDS AT START UP. Read More »
GMC/CHEVROLET/CADILLAC: INFORMATION PROVIDED ON SOME VEHICLES AND SUV, FOR REPLACEMENT OF CRANKSHAFT, FOR ENGINE REPAIR AND OIL TANK AND LINES WOULD BE REPLACED ON DRY SUMP ENGINES WHEN REPAIRING AND/OR REPLACING. Read More »
CHEVROLET/GMC: ON TRUCKS/SUVS AFTER HAVING AN OIL AND FILTER CHANGE, THE PRESSURE FOR OIL IS LOW AND SES LIGHT HAD DIAGNOSTIC TROUBLE CODE (DTC) P0521 APPEAR. MODEL 2014-15 SILVERADO, SUBURBAN, TAHOE, SIERRA, YUKON, YUKON XL. Read More »
GENERAL MOTORS: IN SOME VEHICLES AND TRUCKS, WHEN TRANSFERRING INTAKE MANIFOLD TO REPLACE AN ENGINE LONG SERVICE BLOCK, DUE TO INTERNAL DAMAGE, EXTREME CAUTION MUST BE TAKEN FOR COMPONENT DEBRIS VIA BROKEN, BENT OR MISSING INTAKE VALVES. Read More »
CHEVROLET/GMC: WHEN AMBIENT TEMPERATURE REACHES 103F OR GREATER AND ACCELERATING FROM A STOP, THERE IS A LACK OF POWER FROM ENGINE. MODEL 2010-14 AVALANCHE, SILVERADO, SUBURBAN, TAHOE, SIERRA, YUKON. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A SERVICE ENGINE SOON WITH DIAGNOSTIC TROUBLE CODE P0300 AND AN ENGINE MISFIRE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A SERVICE ENGINE SOON LAMP, ENGINE MISFIRE ON CYLINDER 1, 4, 6, OR 7 AND/OR TICK NOISE. Read More »
GMC/CHEVROLET: ENGINES, WITH EGR SYSTEM, HAS LEAKAGE FROM EGR COOLER ENGINE COOLANT INTO THE COMBUSTION CHAMBER. MODEL 2002-15 SILVERADO, SIERRA, 2004-09 KODIAK C4500-C5500, TOPKICK C4500-C5500, 2006-15 EXPRESS, SAVANA. Read More »
GM: ENGINE WILL CRANK BUT WILL NOT START. DTC P00C6 MAY BE SET. LOW FUEL RAIL PRESSURE. ALSO INCLUDES CHEVROLET CORVETTE, GMC YUKON XL AND SIERRA. MODEL YEAR 2015. *JS UPDATED 05/19/2014 *JS UPDATED 11/12/14. Read More »
GMC/CHEVROLET: SOME VEHICLES/TRUCKS MAY EXPERIENCE A NO CRANKING OR STARTING, CAUSED BY POSSIBLE EXCESSIVE LEAKAGE FROM CYLINDER PAST EXHAUST OR INTAKE VALVE, LOW STATIC COMPRESSION, SENSOR IS DISCONNECTED, OR WHILE CRANKING, VALVE TRAIN ... Read More »
GM: A MALFUNCTION LIGHT IS ON AND/OR THERE MAY BE A NO START CONDITION BECAUSE OF LOOSE TERMINAL OR BENT PINS ON TCM HARNESS. DO NOT PROCEED WITH THIS EI IF THE CUSTOMER DOES NOT BRING THE VEHICLE IN FOR THIS CONCERN. Read More »
GM: ON SOME VEHICLES THERE MAY BE A INTERRUPTION IN THE COMMUNICATION WHEN ATTEMPTING TO TURN THE KEY AND START THE VEHICLE. THIS COULD CAUSE A THE VEHICLE TO EXPERIENCE NO CRANK/ NO START UP. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE LOW OIL PRESSURE MESSAGE. TECHNICIAN MAY ALSO FIND A DIAGNOSTIC TROUBLE CODE P0521 IN THE ENGINE CONTROL MODULE. Read More »
THIS INFORMATIONAL BULLETIN EXPLAINS A POSSIBLE NORMAL WHINING NOISE FROM THE BALANCE SHAFT CHAIN IF THE VEHICLE HAS LESS THAN 10,000 MILES ON IT. Read More »
GENERAL MOTORS: AN OPTIONAL ENGINE BLOCK HEATER PLUG IN FOR ONBOARD AC POWER AND WITH CONTINUOUS USAGE WILL RESULT IN SHORTING OF WIRES, OVER HEATING SYSTEM, ELECTRICAL FAILURE AND COMPARTMENT ENGINE FIRES. Read More »
GENERAL MOTORS: TROUBLE MOVING THE VEHILCE IN FORWARD OR REVERSE. THIS COULD BEGIN TO HAPPEN AFTER THE REPLACEMENT OF THE SPIN-ON OIL FILTER. DTC CODES P0701, P0729, P0731, P0732, P0733, P0734, P0735, P0751, P0756, P0761, P0877 OR P2723. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE 6.6L DURAMAX, REGULAR PRODUCTION OPTION CODE LML/LGH, ENGINE PART NUMBER 12638505 PARTS RESTRICTION HAS ENDED. Read More »
THIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS. Read More »
THIS INFORMATIONAL BULLETIN IS A SUPPLEMENT TO THE DURAMAX DIESEL COOLANT SYSTEM FILL AND HEAD GASKET REPLACEMENT PROCEDURE FOUND IN THE SERVICE INFORMATION. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLE MAY HAVE AN ?EXHAUST FLUID QUALITY POOR? ON THE DRIVER INFORMATION CENTER OR A DIESEL EXHAUST FLUID WARNING LAMP ON OR OTHER EXHAUST FLUID ... Read More »
GMC/CHEVROLET: TO ASSIST ENGINEERING PRODUCT FEEDBACK, PARTS FOR DURAMAX DIESEL ENGINE, HAS BEEN PLACED ON RESTRICTIONS, BY PRODUCT QUALITY CENTER (PQC). MODEL 2010-16 DURAMAX. *PE Read More »
ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A VIBRATION THAT IS FELT BETWEEN 1200 ? 1400 ENGINE REVOLUTIONS PER MINUTE WHEN IN ACTIVE FUEL MANAGEMENT V4 MODE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLE MAY HAVE AN ?EXHAUST FLUID QUALITY POOR? ON THE DRIVER INFORMATION CENTER OR A DIESEL EXHAUST FLUID WARNING LAMP ON OR OTHER EXHAUST FLUID ... Read More »
GMC/CHEVROLET: ENGINES, WITH EGR SYSTEM, HAS LEAKAGE FROM EGR COOLER ENGINE COOLANT INTO THE COMBUSTION CHAMBER. MODEL 2002-15 SILVERADO, SIERRA, 2004-09 KODIAK C4500-C5500, TOPKICK C4500-C5500, 2006-15 EXPRESS, SAVANA. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
GENERAL MOTORS: IN SOME VEHICLES AND TRUCKS, WHEN TRANSFERRING INTAKE MANIFOLD TO REPLACE AN ENGINE LONG SERVICE BLOCK, DUE TO INTERNAL DAMAGE, EXTREME CAUTION MUST BE TAKEN FOR COMPONENT DEBRIS VIA BROKEN, BENT OR MISSING INTAKE VALVES. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT AND REPLACE NECESSARY FUEL COMPONENTS TO CORRECT A CUSTOMER CONCERN OF HARD START OR A NO START AND DTCS P0087, P0088, P0191 OR P128E SET CAUSED BY THE FUEL SYSTEM BEING CONTAMINATED ... Read More »
GM: THE FUEL TEMPERATURE SENSOR CONTACTS THE FUEL RETURN PIPE AFTER PUMP REPLACEMENT. INCLUDES MAKE: CHEVROLET AND GMC. MODELS: SILVERADO 2500/3500 AND SIERRA 2500/3500. MODEL YEARS 2012-2014. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN HOW TO DIAGNOSE AND REPAIR A VEHICLE WITH AN ENGINE THAT RUNS WITH AN INTERMITTENT CRANK NO START WITH A DIAGNOSTIC TROUBLE CODE P0011 OR P00C6 CURRENT OR ... Read More »
GMC/CHEVROLET: AT BOTTOM OF FLYWHEEL HOUSING, A LEAK IS FOUND, CAUSING A FUEL ODOR, DUE TO HIGH PRESSURE PUMP TO HIGH PRESSURE LINE FITTING OR FUEL RAIL CONNECTION. 2010-2015 EXPRESS, SIERRA, SAVANA, SILVERADO. Read More »
14653 - SPECIAL COVERAGE. SOME 2010-2014 MODEL YEAR CHEVROLET EXPRESS, 2011-2014 MODEL YEAR CHEVROLET SILVERADO HD, 2010-2014 MODEL YEAR GMC SAVANA AND 2011-2014 MODEL YEAR GMC SIERRA HD VEHICLES EQUIPPED WITH A 6. Read More »
GMC/CHEVROLET: AT BOTTOM OF FLYWHEEL HOUSING, A LEAK IS FOUND, CAUSING A FUEL ODOR, DUE TO HIGH PRESSURE PUMP TO HIGH PRESSURE LINE FITTING OR FUEL RAIL CONNECTION. 2010-2015 EXPRESS, SIERRA, SAVANA, SILVERADO. Read More »
GMC/CHEVROLET: AT BOTTOM OF FLYWHEEL HOUSING, A LEAK IS FOUND, CAUSING A FUEL ODOR, DUE TO HIGH PRESSURE PUMP TO HIGH PRESSURE LINE FITTING OR FUEL RAIL CONNECTION. 2010-2015 EXPRESS, SIERRA, SAVANA, SILVERADO. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS NEED TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE STALLING SHUDDER AND/OR HARD SHIFTING INTO 1ST GEAR OR REVERSE VIBRATION ON LAUNCH (WITH ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS NEED TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE STALLING SHUDDER AND/OR HARD SHIFTING INTO 1ST GEAR OR REVERSE VIBRATION ON LAUNCH (WITH ... Read More »
Some customers may comment that the vehicle has reduced acceleration at low speed and/or transmission is slipping from a launch. Technicians may find DTC P0751 set or stored in history. Read More »
GMC/CADILLAC/CHEVROLET: AFTER POSITIONING SHIFT LEVER INTO PARK, IT FAILS TO HOLD AND VEHICLE ROLLS WHEN BRAKE PEDAL IS RELEASED. MODEL 2013-15. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A SERVICE ENGINE SOON LAMP, ENGINE MISFIRE ON CYLINDER 1, 4, 6, OR 7 AND/OR TICK NOISE. Read More »
CHEVROLET/GMC: FROM UNDER THE VEHICLE, THE TRANSMISSION IS LEAKING FLUID FROM THE FRONT AREA. MODEL 2014-15 SILVERADO 2500/3500, SIERRA 2500/3500. *PE Read More »
CHEVROLET/GMC: DELAYED OR NO DRIVE AND DELAYED OR NO REVERSE WITH DTC'S, RANGE INHIBIT. MODEL YEARS 2001-2013. *PE UPDATED ON 06/08/2011. *KB UPDATED ON 06/16/2011. *KB UPDATED 11/26/12. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
14410 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO REMOVE AND REINSTALL THE DOOR LATCH FASTENERS ON THE DRIVER'S SIDE FRONT AND REAR DOOR ON CERTAIN VEHICLES. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A HIGH PITCHED WHINE NOISE FROM THE VEHICLE NOTICED WHEN DRIVING IN AUTO 4WD. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A HIGH PITCHED WHINE NOISE FROM THE VEHICLE NOTICED WHEN DRIVING IN AUTO 4WD. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLE THAT MAY HAVE A SERVICE ENGINE SOON MALFUNCTION INDICATOR LAMP ON. TECHNICIAN MAY FIND DIAGNOSTIC TROUBLE CODES P2635, U0074 AND OR U18A2. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CHECK THE CYLINDERS FOR DAMAGED PISTONS AND DETERMINE IF THE USE OF AFTERMARKET CALIBRATIONS OR PERFORMANCE PARTS MAY BE THE CAUSE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE USE OF J-35616-64B TERMINAL TEST PROBE, REPLACEMENT TERMINALS, AND TERMINATED LEADS. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION FOR IGNITION KEY, FOB, KEY TAGS AND KEY RINGS CONFIGURATION FOR VARIOUS VEHICLES AND APPLYING A QR CODE STICKER OR BARCODE STICKER TO THE FOB. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON STEPS TO PERFORM TO DETERMINE IF THE CUSTOMER'S BATTERY DRAIN CONCERN IS BEING CAUSED BY A KNOWN CONCERN WITH BLUETOOTH CALL TRANSFER OPERATION WHEN EXITING THE VEHICLE. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A PROCEDURE FOR DIAGNOSING AND REPAIRING VIBRATIONS CAUSED BY THE WHEEL AND TIRE, AXLE COMPONENTS AND/OR PROPELLER SHAFTS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT ,WHEN TESTING ANY CIRCUIT FOR OPEN OR RESISTANCE, IT IS IMPERATIVE THAT ALL RELATED TERMINAL PIN FIT AND TENSION BE CHECKED WHEN THE TEST STEPS REQUIRE DISCONNECTION ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF BLACK SMOKE WHEN STARTING THE VEHICLE AFTER SITTING. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A DEAD BATTERY AFTER LEAVING THE VEHICLE DURING A BLUETOOTH CALL. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE STEPS TO REPAIR THE CONCERN OF THE VEHICLE CRANKS BUT DOES NOT START. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A BLANK DISPLAYS, FLASHING DISPLAYS, ?ERROR OR UPDATE FAILED MESSAGES?, NAVIGATION MAP NOT LOADING, BLUETOOTH OR USB CONCERNS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A HIGH PITCHED WHINE NOISE FROM THE VEHICLE NOTICED WHEN DRIVING IN AUTO 4WD. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE DRIVE MOTOR GENERATOR CONTROL MODULE AND ACCESSORY POWER MODULE ARE BEING PLACED ON RESTRICTION THROUGH THE GENERAL MOTORS TECHNICAL ASSISTANCE CENTER. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. Read More »
14515 - CUSTOMER SATISFACTION PROGRAM (STOP DELIVERY EXPANSION). APPROXIMATELY 8,776 ADDITIONAL VEHICLES HAVE BEEN ADDED TO THE RECALL POPULATION. Read More »
GENERAL MOTORS: DUE TO LOOSE GROUND TERMINAL CONNECTIONS, IN SOME VEHICLES AND TRUCKS EXPERIENCE, ACCESSORIES MALFUNCTIONS, DIC MESSAGES, IPC WARNING INDICATORS, SES LIGHT ON. *PE Read More »
GENERAL MOTORS: DUE TO LOOSE GROUND TERMINAL CONNECTIONS, IN SOME VEHICLES AND TRUCKS EXPERIENCE, ACCESSORIES MALFUNCTIONS, DIC MESSAGES, IPC WARNING INDICATORS, SES LIGHT ON. *PE Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A DEAD BATTERY AFTER LEAVING THE VEHICLE DURING A BLUETOOTH CALL. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE USEFUL ON DIAGNOSING BATTERIES THAT HAVE SET FOR A LONG PERIOD OF TIME AND/OR SET IN COLD WEATHER CLIMATES AND TESTING THOSE BATTERIES. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY. Read More »
GM: SOME VEHICLES REQUIRE THE BATTERY CURRENT SENSOR TO BE REPLACED. THIS BULLETIN CONTAINS THE PROCEDURE FOR THE INSPECTION OF THE BATTERY. ALSO INCLUDED MAKE/MODEL CHEVROLET CAPTIVA AND CAPTIVA SPORT MY2013-2014. Read More »
GMC/CHEVROLET: INFORMATION BEING PROVIDED REGARDING THE ADDITION OF AFTERMARKET (NON-GM) TRAILER BRAKE CONTROLLER HARNESS. MODEL 2014 SILVERADO 1500, SIERRA 1500. *PE Read More »
GENERAL MOTORS 2014-2015 CADILLAC ESCALADE, CHEVROLET SILVERADO 1500, SUBURBAN, TAHOE , GMC SIERRA 1500, YUKON MODELS. INFORMATION REGARDING A NO CRANK OR START THEN IMMEDIATE STALL CONDITION. *LJ Read More »
CHEVROLET/GMC: TO REPROGRAM INSTRUMENT CLUSTER PANEL, SERVICE PROCEDURE HAS BEEN PROVIDED IN REGARDS TO BASE WARRANTY EXPIRED WITH AN INCORRECT ODOMETER READING, ON SOME VEHICLES. Read More »
CHEVROLET/GMC: DUE TO A SOFTWARE ANOMALY, THE GAUGE POINTER WOULD DROP AND RETURN, THE INSTRUMENT PANEL LIGHTS WOULD BLANK AND WOULD GO OUT AND COME BACK ON. MODEL 2014 SIERRA 1500, SILVERADO 1500. Read More »
CHEVROLET/GMC: DUE TO A SOFTWARE ANOMALY, THE GAUGE POINTER WOULD DROP AND RETURN, THE INSTRUMENT PANEL LIGHTS WOULD BLANK AND WOULD GO OUT AND COME BACK ON. MODEL 2014 SIERRA 1500, SILVERADO 1500. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON EXTERIOR LIGHTING COMPONENTS THAT HAVE BEEN TINTED OR SMOKED BY AN OUTSIDE VENDOR AND GENERAL MOTORS POSITION ON ALTERING THESE COMPONENTS. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON EXTERIOR LIGHTING COMPONENTS THAT HAVE BEEN TINTED OR SMOKED BY AN OUTSIDE VENDOR AND GENERAL MOTORS POSITION ON ALTERING THESE COMPONENTS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A NORMAL CONDITION ON TEMPERED GLASS OF SPOTS SHOWING ON THE REAR AND SIDE WINDOWS WHEN THE VEHICLE IS IN THE SUNLIGHT. Read More »
GENERAL MOTORS: THE WINDOWS, FRONT AND REAR, WOULD BIND, POOR FIT, MISALIGNMENT, MAKES RATTLE OR SQUEAKING NOISES, MOVES SLOWLY AND IS INOPERATIVE. MODEL 2008-2014 VEHICLES AND TRUCKS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPOSITION THE FRONT SEAT BELT LATCH PLATE FOR CONCERNS REGARDING THE SEAT BELT WEBBING OR LATCH PLATE COMING TWISTED. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE RAISED DENTS OR RIPPLE APPEARANCE IN THE SIDE OUTER PANEL OF THE CARGO BOX AROUND THE PERIMETER OF THE WHEEL HOUSE OPENING. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
14515 - CUSTOMER SATISFACTION PROGRAM (STOP DELIVERY EXPANSION). APPROXIMATELY 8,776 ADDITIONAL VEHICLES HAVE BEEN ADDED TO THE RECALL POPULATION. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROEDURE TO REPLACE THE DOOR PANELS WITH NEWLY DESGINED PARTS FOR VEHICLES WITH THE CONDITION OF A BROKEN TRIM PANEL AROUND DOOR HANDLE. Read More »
GENERAL MOTORS: THE WINDOWS, FRONT AND REAR, WOULD BIND, POOR FIT, MISALIGNMENT, MAKES RATTLE OR SQUEAKING NOISES, MOVES SLOWLY AND IS INOPERATIVE. MODEL 2008-2014 VEHICLES AND TRUCKS. Read More »
14410 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO REMOVE AND REINSTALL THE DOOR LATCH FASTENERS ON THE DRIVER'S SIDE FRONT AND REAR DOOR ON CERTAIN VEHICLES. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT ADDING STEERING STABILIZER SHOCK. A STEERING STABILIZER IS LISTED IN THE PARTS CATALOG GROUP 6. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE RAISED DENTS OR RIPPLE APPEARANCE IN THE SIDE OUTER PANEL OF THE CARGO BOX AROUND THE PERIMETER OF THE WHEEL HOUSE OPENING. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION FOR IGNITION KEY, FOB, KEY TAGS AND KEY RINGS CONFIGURATION FOR VARIOUS VEHICLES AND APPLYING A QR CODE STICKER OR BARCODE STICKER TO THE FOB. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT A NOISE OR A VIBRATION IN THE VEHICLE THAT SEEMS TO BE ABNORMAL MAY NOT HAVE BEEN THERE WHEN THE VEHICLE WAS PURCHASED. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPLACE THE PROPELLER SHAFT WITH A REVISED PART WHEN A BROKEN PROPELLER SHAFT OR U-JOINT IS FOUND. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A HIGH PITCHED WHINE NOISE FROM THE VEHICLE NOTICED WHEN DRIVING IN AUTO 4WD. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW THE RADIO DISPLAY GETS THE AIR AMBIENT TEMPERATURE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE DRIVE MOTOR GENERATOR CONTROL MODULE AND ACCESSORY POWER MODULE ARE BEING PLACED ON RESTRICTION THROUGH THE GENERAL MOTORS TECHNICAL ASSISTANCE CENTER. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW THE RADIO DISPLAY GETS THE AIR AMBIENT TEMPERATURE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE DIESEL OXIDATION CONVERTER PART RESTRICTION HAS ENDED. DEALER CAN NOW ORDER THE PARTS THROUGH THE REGULAR CUSTOMER CARE AND AFTERSALES PARTS PROCESS. Read More »
14515 - CUSTOMER SATISFACTION PROGRAM (STOP DELIVERY EXPANSION). APPROXIMATELY 8,776 ADDITIONAL VEHICLES HAVE BEEN ADDED TO THE RECALL POPULATION. Read More »
GMC/CHEVROLET: THE BEEP ALERT FAILS TO SOUND ON THE FORWARD COLLISION ALERT SYSTEM (FCA), DUE TO BEING INOPERATIVE BUT FLASHING RED LIGHT ON WINDSHIELD IS ACTIVE AND SAFETY ALERT SEAT PLUSES IS AVAILABLE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN. THE VEHICLE'S XM TRAVEL LINK MAY BE INOPERTIVE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. Read More »
GMC/CHEVROLET: THE BEEP ALERT FAILS TO SOUND ON THE FORWARD COLLISION ALERT SYSTEM (FCA), DUE TO BEING INOPERATIVE BUT FLASHING RED LIGHT ON WINDSHIELD IS ACTIVE AND SAFETY ALERT SEAT PLUSES IS AVAILABLE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT THE RADIO WILL NOT SAVE XM FAVORITES. TECHNICIAN WILL NEED TO REPLACE THE RADIO TO ADDRESS THE CONCERN. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A DEAD BATTERY AFTER LEAVING THE VEHICLE DURING A BLUETOOTH CALL. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER FOR FURTHER INSTRUCTIONS. THE CONCERN IS THE RADIO MAY BE UNABLE TO SAVE XM FAVORITE STATIONS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS. Read More »
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR? TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. Read More »
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR? TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA. Read More »
THIS INFORMATIONAL BULLETIN IS A SUPPLEMENT TO THE DURAMAX DIESEL COOLANT SYSTEM FILL AND HEAD GASKET REPLACEMENT PROCEDURE FOUND IN THE SERVICE INFORMATION. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES POLICY INFORMATION ON USING GM SERVICE POLICIES AND PROCEDURE MANUAL THAT REPRESENT KEY GM REQUIREMENTS FOR SERVICE OPERATIONS. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON GM?S POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE AIR BOX AND AIR FILTER SEAL AND REPLACE IF NECESSARY TO CORRECT A CUSTOMER CONCERN THAT THE MALFUNCTION INDICATOR LIGHT (MIL) IS ILLUMINATED DUE TO EXCESSIVE SAND AND/OR DEBRIS ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT A NOISE OR A VIBRATION IN THE VEHICLE THAT SEEMS TO BE ABNORMAL MAY NOT HAVE BEEN THERE WHEN THE VEHICLE WAS PURCHASED. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE DRIVE MOTOR GENERATOR CONTROL MODULE AND ACCESSORY POWER MODULE ARE BEING PLACED ON RESTRICTION THROUGH THE GENERAL MOTORS TECHNICAL ASSISTANCE CENTER. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A SERVICE ENGINE SOON LAMP, ENGINE MISFIRE ON CYLINDER 1, 4, 6, OR 7 AND/OR TICK NOISE. Read More »
GMC/CHEVROLET: THE BEEP ALERT FAILS TO SOUND ON THE FORWARD COLLISION ALERT SYSTEM (FCA), DUE TO BEING INOPERATIVE BUT FLASHING RED LIGHT ON WINDSHIELD IS ACTIVE AND SAFETY ALERT SEAT PLUSES IS AVAILABLE. Read More »
CHEVROLET/GMC: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SOME SUVS WERE SHIPPED WITHOUT THE REQUIRED BASE RUBBER FLOOR MATS DUE TO A SHORTAGE, AND NEEDS TO BE INSTALLED. MODELS 2014 SILVERADO, SIERRA. Read More »
