This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Between the road speeds of 45-65 mph the vehicle vibrates the front end shakes the vehicle does it in any road condition and weather the vehicle has been to the dealer twice and tires balanced and rotated 3 time to no avail
The vehicle has an established, measureable and documented vibration problem that randomly increases & decreases in applitude & frequency at all speeds. GM is unable to resolve after 12 dealer attempts to address, including multiple sets of tires, rear differential, drive shafts and shock absorbers all failing to resolve the issue. GM stated vibration is inherent to the design and no further action needed or will be taken ever for vibration, regardless of circumstance. Such a vibration is a significant safety defect because it is essentially like cutting wires to warning tell-tales by removing a driver's ability to discern tire/suspension/powertrain/steering problems that can only be identified by feeling a vibration (such as a loose wheel or damaged suspsension components) prior to a catastrophic event, especially at high speeds. Not only for the vehicle occupants, but also for any road user when it results in the driver loosing control of the vehicle. GM's own attempts to fix the vehicle with the list of parts above irrefutably supports the inability for a driver to identify the source of a vibration. If experienced technicians and subsequent corporate engineers cannot recognize the vibration as being different from wheels, suspension, powertrain; then a normal driver will have no such warnings available should a potentially catastrophic safety issue be present. Further, since GM refuses to address any further vibration issues with this vehcile, it is like have a airbag warning tell-tale continuously illuminated whether or not a problem exists & GM stating to just live with it. In other words, if I get a loose wheel, I guess GM figures I will know it when it falls off. In addition, to safety defect described above, the vibration is an extreme source of driver distraction & driver rage as attempts are made to produce and/or reduce the vibration while driving.
2014 Silverado shakes at various speeds. Has been a problem since the date of purchase and have been told by the dealership that there was nothing they could do to fix it. There have been complaints of this happening on the vehicle dating back to Oct. 2013, GM has been aware that the vehicle shakes and that has not been a recall issued. Dealerships are still selling the truck knowing that there has been numerous problems reported.
I purchased the 2014 Chevy Silverado crew cab lt Texas edition from reliable Chevrolet in richardson, tx. Immediately after purchasing without a test drive it noticed that there was a vibration, steering problem, and scratches on the bed.. because it was a demo of was told by the new car salesman that they had made sure the vehicle was inspected and that the scratches were superficial and it's a demo so that's how it is. I spoke with the business manager and they put a spay in bed liner to fix the scratches and did a balance on the tire. I picked the truck up and the steering and vibration problems were still there. It went back into the shop again and they couldn't duplicate any problems. The steering is almost impossible to keep in a straight line it swerves as if the truck had a few drinks. I told them it don't feel safe driving it and I'm afraid I'm going to hit someone. I will not drive in the middle lanes. I have to drive on either far left or right lanes to allow for swerving. I complained to GM.. got excited because they sent me to another dealership and same thing happened.. went for a test drive.. they felt something wrong but mechanics can't "duplicate" the problem. They said they test drove it again but in don't see how when the roads were iced over. I called GM again and I'm at a new dealership they test drove it with me and headed a new popping noise when the wheels is turned and felt steering and suspension issue. They kept the truck but once again not able to duplicate. I've had a few loaners and none of them drive like mine. The truck has also had problems with ac and whiny noise in engine. I'm was supposed to pick up the truck today but I complained and they were going to test drive it again. They don't factor in the time and inconvenience of having to take off work plus gas and miles in trying to get this fixed. Not happy with this truck.
The contact owns a 2014 Chevrolet Silverado. When driving at various speeds, the vehicle vibrated in a strong manner. The vehicle was taken to the dealer where the technician diagnosed that the tires and torque converter needed to be replaced. The repairs were made, but the failure still persisted. The manufacturer was made aware of the failure and stated that the vibration was from the design of the vehicle. The failure mileage was unknown.
- Church Hill, TN, USA
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I purchased my 2014 Chevrolet Silverado on 7/11/14. On the way home I called the dealer to tell them that it had a bad vibration when driving at highway speeds. The first repair was attempted on 7/25/14 with 1207 miles. I have had the truck back at least 8 times for a repair. The dealer has replace tires. They have balanced the tires at least 6 times that I know about. They have replaced the drive shaft. The have replace the ring gear and pinion. Replaced the entire differential ( they swapped it from another new truck) they have repositioned the motor mounts. Now they are wanting to replace the rear differential again. I have been patient with them trying to let them fix the concern. They have a General Motors service engineer involved and he has several parts ordered for it. The dealership had talked to their factory rep and at one time they talked about GM buying the truck back and getting me another truck. I don't feel the truck I have is safe. It has had the wheels off more times than I would have rotated my tires in 150000 miles.
The vehicle has a shake and vibration in the seats, steering and suspension at interstate speeds of 65 mph and above on smooth roads it has had the shake and vibration since the day I bought it new.
Since I purchased this vehicle is has had a vibration from 5-20, 40-50, and 68-78. It has been in the service department 4 times for this problem alone with no resolution. General Motors understands their is an issue with this model truck but does not have a solution. The vibration is felt in the seat, the gas pedal, the steering wheel and the rest of the truck. Tires were indexed, rotated, and balanced, along with the drive line specifications inspected and were found within normal limits even thought vibration persists. Other issues I have had were the exhaust squeaking noises when transferring from V8/V4 mode, in which the entire exhaust system was replaced, water leaking from the sunroof and windshield, frame coating peeling off causing the frame to rust, the seat frame shifting, moving and clicking when turning the vehicle, hd radio loses signal intermittently, radio and HVAC knobs were not lit, headlights were misaligned from the factory, and 4 other recalls such as, overheated exhaust components, unwanted transfer case shift to neutral, peek in odometer display incorrect, and transmission oil cooler connections possibly being bad. This vehicle currently has 6500 miles and has been in the service department a total of 30 days so far.
Frame on my brand new 2014 Silverado has major rust issues, Chevy dealers say oh it's normal. It's not normal for a very expensive truck to rust while sitting on a lot. I'm not sure it will be safe in a few years at the rate it's rusting. This is a big issue on several places on the net.
Severe vibrations at speeds between 58-70 mph. Vibrations pulsate. Vibrations travel through floor boards steering wheel and gas pedal. Truck was taken to dealership. Tires were rotated and balanced drive shaft was determined to be the problem. New drive shaft was ordered. Drive shaft installed yesterday. The vibrations is worse. Taken back to dealership today. Trip number three truck has only 1400 miles on it. Informed GM. They sent me back to the dealership with no solution.
On Friday May 23, 2014, I was backing an empty boat trailer down my private boat launch with my new 2014 Chevrolet Silverado 1500 pickup. When I put the transmission into reverse with my foot on the brake the engine suddenly revved up, started spinning wheels, and shot down the ramp hitting three bulkhead pilings eight feet apart, finally wedging the truck into the last piling and stopping before going into the water. The incident lasted less than five seconds and my foot never left the brake as witnessed by a third party verifying the brake lights never went off. I feel obligated to report this to both Chevrolet and the National Highway Traffic Safety Administration. Had this occurred in a public parking area, serious injuries and damage to other vehicles could have resulted. An insurance claim has been made, and after repairs have been completed, the vehicle will be taken to my Chevrolet dealer for analysis for possible defects.
A D V E R T I S E M E N T S
- Houston, TX, USA