This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle parked at my home, stared remotely to defrost. Upon entering smelled slight smoke smell. Noticed right side of rear sliding window had shattered.checked on line for possible issues, recall in Canada. Also found program N192265660 from G.M.. servicing dealer contacted GM, they won't do anything about issue. Luckily no one was in rear seat where they probably would have been hit with shattered glass. Appears electrical issue caused glass to shatter.
The contact owns a 2014 Chevrolet Silverado. The contact had not experienced a failure prior to having the vehicle repaired for a manufacturer recall concerning the 4 wheel drive function ability. Also, the engine control module was reprogrammed. Shortly after the repair by the dealer, the vehicle manually shifted into 4 wheel drive when in reverse or drive and would not disengage in inclement weather. In addition, the vehicle idled roughly, shuttered, and then stalled. The vehicle was towed to the dealer for further inspection and the battery was replaced. The dealer stated that there was a faulty ground connection under the dash panel. The ground surface was cleaned and the wiring was re-grounded. The manufacturer was notified. The failure mileage was not available.
The contact owns a 2014 Chevrolet Silverado. The contact stated that while driving approximately 55 mph, the steering wheel seized. In addition, the vehicle stalled. After several attempts, the vehicle was able to restart and the steering warning light illuminated. The vehicle was taken to the dealer, who diagnosed that the anti- theft module and the steer-assist needed to be reprogrammed. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 78,000. Updated 04/08/16
The contact owns a 2014 Chevrolet Silverado. While driving at approximately 5 mph, the engine stalled and caused the vehicle to crash into a fire hydrant. The vehicle was able to restart. No police report was filed. The contact did not sustain any injuries. The vehicle was towed to a dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000.
- Morrisville, IN, USA
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While driving my 2014 Chevy Silverado, I have had 3 instances where the stability control light came on and I suddenly lost lost all steering and brakes. Within a 2-3 seconds the cluster and radio went dead and then the engine stopped. I had no ability to control the vehicle. I took the vehicle to the dealer and they stated the logs showed 1 1/2 pages of vehicle communications errors including loss of communications to steering, loss of communications to brakes, etc. After 8 days of analysis, the dealer notified me that this was a known issue with GM and that there is an active pi number for the issue. However, there is no known resolution for the issue. Because there is no known solution, they asked me to come pick up the vehicle and continue driving it and they will contact me when a solution is found. When I asked if they understood that I could lose control of the vehicle and potential kill myself, a family member of another driver they only told me that they had no other suggestions. I escalated to GM customer care and they assured me that because there are no open recalls on my vehicle for this issue, it was completely safe to drive and that I shouldn't worry. A search of the internet revealed many people who have had the exact same experience and who were told to continue driving the vehicle. One even stated that they hit a pedestrian after losing control of the truck. This issue is obviously a huge safety risk as the driver can lose complete control of the vehicle at any speed.
Drive train shifts hard & @ times does not shift correctly( while driving city streets) & engine stalls when I excelerate from a stoping point & also ticking noise from exhaust system ( in motion & stationary city streets).
First incident the stabilitrack service light flashed so fast I could barely read it.. second incident happened on September 20,2015 and it happened twice. The stabilitrack light came on again but this time the door locks locked and unlocked, lights went off and on, radio went off and on and it stalled the engine almost as if the vehicle shorted out. Luckily I was pulling into a parking lot because I had no control. I apllied the brake and put the vehicle in park and it restarted. About 45 minutes later it did the same exact thing as I was pulling into my driveway. It is at the dealership now.
I started having problems with the electrical in the truck starting with the windows. I informed dealership and that the stabilitrak was going off saying that the steering was failing. The problem has continued to present and now the truck is shutting itself off while going down the road losing all steering and turning itself back on. My family was in the truck and we almost rolled into a parking structure, I lost all power and steering to truck had no control at all. The truck continues to have issues and this after I took it in to have it fixed. Dealer made problem worse.
This was happening in cooler weather. I have a 2014 Chevrolet Silverado. When starting the vehicle, the ignition key would stick in the start position and then return to the run position. This has happened probably half a dozen times. I see that there is a recall on older models, but apparently some newer ones, such as mine should be included.
The contact owns a 2014 Chevrolet Silverado. The contact stated that while backing out of a parking space at approximately 5 mph, the power seats and mirrors began to move without warning causing the contact to crash into a telephone pole. The contact did not specified if there were any injuries or if a police report was filed. The vehicle was taken to the dealer. The technician diagnosed that a wire connected to the seat module was pinched and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 12,855. Updated 04/10/15 updated 9/27/2017
The contact owns a 2014 Chevrolet Silverado. While driving at approximately 20 mph, the vehicle and the steering wheel vibrated. The failure recurred several times. The vehicle was taken to a dealer where it was diagnosed that there was a vibration in the acting fuel management mode. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 9,000.
We purchased this 2014 Chevy Silverado crew cab in January of 2014 it was driven by the general manager of the local Chevy dealership it had approximately 3500 miles on it, the issues started as soon we got it home 1)the alarm went off while sitting in our drive way (no one around it daylight) 2)the head lights went out while driving it at night 3)the speaker would crackle when you open the doors 4)the doors would not unlock when vehicle was put in park 5) noise from the transmission but the dealership called it normal 6)transmission would shift with a thud sometimes dealership said transmission had to learn our driving habits 7)horn would start off strong then die to a muffle 8)film on the inside of the windshield and the smell of coolant inside the vehicle but the dealership says it can't duplicate the problem but can see the film on the windshield 8)4 wheel drive was making a rumbling noise the bearing has to be shipped from GM because the part is not available yet 9 )the heated seats quit heating 10) the doors could not be unlocked from inside the vehicle I had to use the remote entry to get in the person inside the vehicle could not get the doors to unlock 11)the turn signals quit working the sockets had to be replaced 12) I am sure I forgot something but this is the list of issues that I could remember. We have contacted GM directly but they are pretty much worthless at this point no one has died yet that I know of and until then GM will not take ownership of these issues [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2014 Chevrolet Silverado. The contact stated that the electrical components intermittently failed. The vehicle was taken to the dealer where it was diagnosed that the air bag sensor needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was made aware of the failure. The failure mileage was 8,000.
The contact owns a 2014 Chevrolet Silverado. The contact received a recall notice for NHTSA campaign number: 14V301000 (electrical system: Software, seat belts:front:warning light/devices). The dealer updated the radio software. After the recall repair was performed, the entire electrical system began to malfunction. The vehicle was not repaired again. The approximate failure mileage was 4,913.
The forward collision alert system is not safe. I have had this go off on me over 100 times in 25,000 miles and almost causing an accident a few times. The led on the dash will flash and the seat will vibrate causing you to react thinking you are getting ready to hit something. This occurs in 3 situations: 1) approaching an underpass while the sun is shining into the windshield, which is daily for me during my commute. 2) in a lane on the highway closest to the barrier wall, it thinks you are going to hit it head on I guess. 3) on a 2 lane side road with approaching cars are the are passing by on your drivers side. I have not been able to detect if this is due to the sunshine or head lights. So this causes a major alert reaction to you each time, this is a big safety issue as a reaction to nothing but alerts can cause an accident in itself.
I don't like the auto locks on all the doors. If you don't put the truck in park, the doors will not unlock, and if the kids pull the handle before I put in park, you have to go outside the truck and open the door. I have turned off all the locks and it still does it, and the dealership says that is just the way they are made now. If I was in an accident and the car was still in gear, my kids would be trapped in the truck, because even hitting the unlock buttons will not open the doors. This is very concerning, I can't even drop the kids off at school in the line because I have to put the truck in park in order for the doors to unlock and that is after I hit the unlock button to get them to unlock. This is very scary to my wife and I. what can be done? thanks.
Note: The truck would not crank two time before I started taking it to the dealer on the following dates. 1/21/14 truck would not crank, the sevice deptment could not find anything wrong 3/17/14 truck would not crank, towed to dealer, found body control module not working properly 3/24/14 truck would not crank, towed to dealer, found body control module not working properly this is getting old!!
I purchased a 2014 Silverado crew cab ltz Z71 on August 16. Almost immediately it began having issues with the safety systems that were extra modules on this vehicle. Parking assist sensors do not work consistently, lane departure warning system fails to initialize or operate consistently and downhill grade breaking system fails to initialize or operate consistently, forward collision warning system fails to initialize and operate consistently. (I have photographs of the safety features failing). In addition, the heated/cooled seats (driver side) overheats with driver weighing 280 lbs - causing rear vent /exhaust covers to separate from the seat. Seat gets very hot- passengers in back of vehicle complain about extreme heat (again photographed failures) failures with safety system functionality are described by multiple owners of the same model truck (ltz) that I purchased. Same problems are described throughout this thread www.GM-trucks.com/forums/topic/152662-any-new-2014-Silverado-owners-having-issues-with-their-truck took to dealership- they kept for two days. Unable to reproduce problems. BCM and infotainment center updates failed to resolve. Heated/cooled seat overheating was not resolved- however, I duplicated it immediately upon departing from the dealership. Mileage is now 4300 miles with same problems. GM case [xxx] was opened on 9/9/13 and all issues remain unresolved after BCM update. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
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- Olyphant, PA, USA