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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
15,370 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Chevrolet Silverado 3500 suspension problems

suspension problem

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2012 Chevrolet Silverado 3500 Owner Comments

problem #4

Mar 012013

Silverado 3500

  • miles

A D V E R T I S E M E N T S

My 2012 Silverado ls has 22,000 miles. It is a shame because it is a beautiful truck, but the frame looks terrible. It is not a little rust here and there. The rust is literally all over the frame. There is more of the frame with rust than without. The frame is very easy to see. Unfortunately for GM, my truck is a rolling billboard and the rust is getting worst every year.

- Coventry, RI, USA

problem #3

Oct 062014

Silverado 3500

  • 30,000 miles
Here is a brief history of the issues involving the 1012 Chevrolet Silverado lt Texas edition after the purchase date of September 3, 2012. First, I noticed that it has increasingly become more difficult to open the front passenger window from the driver side master control unit around 2014. Now, I have to press hard several times to open the window. Second, the outside moldings of the door panels are falling off starting in mid-2014. Third, I have started to hear popping noises coming from the ball joints when the steering wheel is turned to the left or right at a very low speed starting the beginning of 2014. These issues were reported to the Chevrolet customer service at the GM headquarters in August 2015. On September 4, 2015, the truck was finally diagnosed by the Chevrolet dealership service department that sold the pickup. The invoice dated September 4, 2015 indicates the lower ball joints worn with play, door moldings falling off, and the driver's master switch shorted.

- Victoria, TX, USA

problem #2

May 132014

Silverado 3500

  • 11,000 miles
Parked facing upslope. The truck slipped out of park gear and rolled downhill backwards, knocking over owner. Finally hit a tree and stopped. Insurance declared it totaled.

- Accord, NY, USA

problem #1

May 142013

Silverado 3500 8-cyl

  • 20,482 miles
I have been having problems with my Chevy Silverado truck, Texas edition, it has 23,800 miles on it I purchased it with O miles, I adhere to oil changes and any repairs in timely manner. My truck has been in service department twice for the same issue, when the transmission is switching gears, it makes a clunking noise while driving it, it feels like someone is bumping the rear of truck. The repairs include transmission hard shifting 2 - 3 times, rr upper control valve body and spacer plate replaced, reset transmission, 1 2 3 4 clutch regulator valve binding in bore. Also replaced springs, second service the U joints anitsd yoke replaced, my truck continues with same problem, please look in to this its horrible & very disappointing why can`T they fix it, my truck sounds like an old vehicle I think something is wrong with suspension. I`M desperate to find an answer. Its an expensive truck to be dealing with these issues.

- Mercedes, TX, USA

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