Chevrolet Recall N212328760: Passenger Frontal Air Bag Inflator May Explode
2011 Chevrolet Silverado 3500
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Air Bags — Frontal — Passenger Side — Inflator Module
- Summary
- General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
- Actions
- GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
- Documents (53)
- Manufacturer Notices(to Dealers,etc) - Dealer Message re REVISION: Safety Recall N212328760-03 Front Passenger Airbag Takata Inflator Priority Group 6 Parts, Warranty and Service Procedure Revision
- Manufacturer Notices(to Dealers,etc) - Dealer Message re Recall #N212328760-GMT 900 Air Bag Inflator-Normal Ordering Instructions & Special Pallet Order Instructions and Cutoff.
- Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N212328760 Front Passenger Airbag Takata Inflator Priority Group 6
- Safety Bulletin - N212328760 Front Passenger Airbag Takata Inflator Priority Group 6
- Manufacturer Notices(to Dealers,etc) - REVISION: Safety Recalls N212328760, N212328770, N212328780, N212328790, N212328800 GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions Updated V3
- Miscellaneous Document - GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions
- Manufacturer Notices(to Dealers,etc) - Dealer Message re REVISION: Safety Recalls N212328760, N212328770, N212328780, N212328790, N212328800 GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions Updated
- Manufacturer Notices(to Dealers,etc) - Safety Recalls N212328760, N212328770, N212328780, N212328790, N212328800 GMT900 Front Passenger Airbag Recalls VINs Re-opened for Additional Service
- Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N212328760 Front Passenger Airbag Takata Inflator Priority Group 6
- Manufacturer Notices(to Dealers,etc) - Dealer Notification re Safety Recall N212328760 Front Passenger Airbag Takata Inflator Priority Group 6
- Miscellaneous Document - Product Vechicle Information Spreadsheet
- Recall 573 Report
- Recall Acknowledgement
- Manufacturer Notices(to Dealers,etc) - Dealer Message re Safety Recall N212328760-02 Front Passenger Airbag Takata Inflator Priority Group 6 Customer Letter Added for Light Duty (1500) Pickup and Sport Utility Vehicles (SUV) ONLY
- Miscellaneous Document - GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions
- Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N212328760 Front Passenger Airbag Takata Inflator Priority Group 6
- ISSUED Owner Notification Letter(Part 577)
- Safety Bulletin re N212328760 Front Passenger Airbag Takata Inflator Priority Group 6
- Manufacturer Notices(to Dealers,etc) - Dealer Message re Front Passenger Airbag Stop Sale Announcement
- Defect Notice 573 Report
- Safety Bulletin - Product Safety Recall Announcement re N212328760 Front Passenger Airbag Takata Inflator Priority Group 6
- Manufacturer Notices(to Dealers,etc) - Safety Recalls N212328760, N212328770, N212328780, N212328790, N212328800 GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions
- ISSUED Interim Owner Notification Letter(Part 577)
- Manufacturer Notices(to Dealers,etc) - Dealer Message re REVISION: Safety Recall N212328760-05 Front Passenger Airbag Takata Inflator Priority Group 6 Part Ordering Information Revision
- Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N212328760 Front Passenger Airbag Takata Inflator Priority Group 6
- Manufacturer Notices(to Dealers,etc) - REVISION: Safety Recall N212328760-04 Front Passenger Airbag Takata Inflator Priority Group 6 Warranty Information Revision
- Manufacturer Notices(to Dealers,etc) - Dealer Message re REVISION: Safety Recalls N212328760, N212328770, N212328780, N212328790, N212328800 GMT900 Front Passenger Airbag Recalls Priority Group 6-10 Heavy-Duty Part Information
- Manufacturer Notices(to Dealers,etc) - Dealer Notification re UPDATE: Recall PN 84304240 GMT 900 Air Bag Inflator Pallet Orders
- Safety Bulletin - Product Safety Recall N212328760 Front Passenger Airbag Takata Inflator Priority Group 6
- Miscellaneous Document - GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions
- Recall Quarterly Report #2, 2021-2
- Manufacturer Notices(to Dealers,etc) - Dealer Message re Update re Takata Airbag Pallet Order
- Recall Quarterly Report #1, 2021-1
- Manufacturer Notices(to Dealers,etc) - Dealer Message re Safety Recalls N212328760, N212328770, N212328780, N212328790, N212328800 GMT900 Front Passenger Airbag Recalls Priority Group 6 Heavy-Duty Part Information
- ISSUED Owner Notification Letter(Part 577)
- ISSUED Owner Notification Letter(Part 577)
- Safety Bulletin - N212328760 Front Passenger Airbag Takata Inflator Priority Group 6 (air bag serial number updated in bulletin).
- Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N212328760 Front Passenger Airbag Takata Inflator Priority Group 6
- Safety Bulletin re N212328760 Front Passenger Airbag Takata Inflator Priority Group 6
- Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N212328760 Front Passenger Airbag Takata Inflator Priority Group 6
- Miscellaneous Document - GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions
- Manufacturer Notices(to Dealers,etc) - Dealer Message re Safety Recall N212328760 01 Front Passenger Airbag Takata Inflator Priority Group 6 Revised Model Years and Inflator Return Instructions
- ISSUED Owner Notification Letter(Part 577)
- Manufacturer Notices(to Dealers,etc) - Dealer Message re UPDATE: Recall ...
- Miscellaneous Document - GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions
- Manufacturer Notices(to Dealers,etc) - Dealer Message re REVISION: Safety Recalls N212328760, N212328770, N212328780, N212328790, N212328800 GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions Updated
- Manufacturer Notices(to Dealers,etc) - GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions
- Recall Quarterly Report
- Manufacturer Notices(to Dealers,etc) - Dealer Message re REVISION: Safety Recalls N212328760, N212328770, N212328780, N212328790, N212328800 GMT900 Front Passenger Airbag Recalls Priority Group 6-10 Heavy-Duty Part Information
- Miscellaneous Document - GMT900 Front Passenger Airbag Recalls Dealer Frequently Asked Questions
- Manufacturer Notices(to Dealers,etc) - Dealer Message re Pallet Order
- Recall Quarterly Report #3, 2021-3
- Manufacturer Notices(to Dealers,etc) - Dealer Message re Reminder: Air Bag Serial Number Required on Air Bag Safety Recall Claims
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