Technical Service Bulletins (TSBs) for the 2009 Silverado 3500 are official communications between Chevrolet & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear. Read More »
This Preliminary Information communication provides information to the technician with the installation of Cruise Control on a vehicle which did not come equipped with the option. Read More »
This technical bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures. Read More »
This technical bulletin provides repair information for installing a new stabilizer shaft bracket to correct a customer concern of on a clunking noise originating from the front of the vehicle that is more predominant during turns or ... Read More »
This preliminary informational bulletin provides a procedure to apply dielectric grease and a piece of adhesive shim stock to the steering angle sensor connector to correct a condition of service stabilitak message displayed in DIC and ... Read More »
GENERAL MOTORS: DIAGNOSING POWER STEERING CONCERNS. IN RARE CASES, CUSTOMERS MAY COMMENT ON A LACK OF STEERING ASSIST WHEN STOPPED OR DURING PARKING LOT TYPE OF MANEUVERS. *JS UPDATED 09/02/14*LJ Read More »
This Preliminary Information communication provides information to the technician with the installation of Cruise Control on a vehicle which did not come equipped with the option. Read More »
This Preliminary Information communication provides information to the technician with the installation of Cruise Control on a vehicle which did not come equipped with the option. Read More »
BUICK/CADILLAC/CHEVROLET/GMC/OLDSMOBILE AND HUMMER: INFORMATION ON PITMAN ARM SHAFT SEAL SERVICE KIT. DO NOT REPLACE ENTIRE STEERING GEAR FOR PITMAN SEAL LEAK. Read More »
GENERAL MOTORS: THE LEFT AND/OR RIGHT STEERING WHEEL LOWER (SPOKE) COVER IS WARPED, LOOSE, DISCOLORED OR JUST FITS POORLY IN THE STEERING WHEEL. THE PAINT FINISH SEEMS TO BE PEELING. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an instrument panel backlighting flashes, flickers or inoperative, unwanted horn activation, radio controls inoperative or unwanted ... Read More »
CADILLAC/CHEVROLET/GMC: WILL HAVE INOPERATIVE CRUISE CONTROL; INOPERATIVE OR UNWANTED ACTIVATION OF RADIO CONTROLS; BACKLIGHTING FLASHES, FLICKERS OR INOPERATIVE DUE TO POSSIBLE SHORT TO GROUND ON STEERING WHEEL COIL CONNECTOR X2. Read More »
GENERAL MOTORS: THE LEFT AND/OR RIGHT STEERING WHEEL LOWER (SPOKE) COVER IS WARPED, LOOSE, DISCOLORED OR JUST FITS POORLY IN THE STEERING WHEEL. THE PAINT FINISH SEEMS TO BE PEELING. Read More »
BUICK/CADILLAC/CHEVROLET/GMC/OLDSMOBILE AND HUMMER: INFORMATION ON PITMAN ARM SHAFT SEAL SERVICE KIT. DO NOT REPLACE ENTIRE STEERING GEAR FOR PITMAN SEAL LEAK. Read More »
This technical bulletin provides a procedure to flush and bleed the power steering system to correct a condition of power steering noise or fluid leak from power steering pump, gear or high pressure hose during extreme low temperature ... Read More »
BUICK/CADILLAC/CHEVROLET/GMC/PONTIAC/ SATURN: THERE IS FLUID LEAKING FROM POWER STEERING SYSTEM, ALONG A FLUID LEAK IN FRONT OF VEHICLE UNDERNEATH AND SHOULD BE INSPECTED, CLEANED AND IDENTIFIED BEFORE REPAIRING OR REPLACING. Read More »
GMC: HYDRAULIC POWER STEERING LEAK AT HOSE CONNECTION TO STEERING RACK. ALL POTENTIAL LEAKS SHOULD BE COMPLETELY CLEANED AND INDENTIFIED BEFORE ATTEMPTING TO REPAIR OR REPLACE ANY POWER STEERING COMPONENTS. *JS UPDATED 4/22/13. Read More »
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
BUICK/CADILLAC/CHEVROLET/GMC/PONTIAC/ SATURN: THERE IS FLUID LEAKING FROM POWER STEERING SYSTEM, ALONG A FLUID LEAK IN FRONT OF VEHICLE UNDERNEATH AND SHOULD BE INSPECTED, CLEANED AND IDENTIFIED BEFORE REPAIRING OR REPLACING. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a power steering pump whine noise. Read More »
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE STEERING GEAR FOR A NORMAL CONDITION OF GREASE OR SEALANT ON EXTERIOR CASE OF GEAR DUE TO THE MANUFACTURING PROCESS." Read More »
This preliminary informational bulletin provides a procedure to apply dielectric grease and a piece of adhesive shim stock to the steering angle sensor connector to correct a condition of service stabilitak message displayed in DIC and ... Read More »
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This technical bulletin provides repair information for the re-torque of leaf spring bolts to correct a customer concern for a clunking noise coming from the rear of the vehicle. Read More »
This technical bulletin provides repair information for the re-torque of leaf spring bolts to correct a customer concern for a clunking noise coming from the rear of the vehicle. Read More »
This informational bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns. Read More »
This informational bulletin was created to aid the technician in diagnosing the difference between a shock or strut that has a fluid residule from a possible external source from a leaking shaft seal. Read More »
This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak noise from the metals making contact. Read More »
This technical bulletin provides repair information for the re-torque of leaf spring bolts to correct a customer concern for a clunking noise coming from the rear of the vehicle. Read More »
This technical bulletin provides repair information for the re-torque of leaf spring bolts to correct a customer concern for a clunking noise coming from the rear of the vehicle. Read More »
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Read More »
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have grease leaking from front hub bearings. Technician should not replace the bearing for grease purge. Read More »
This technical bulletin provides a procedure to lube the rear leaf springs on vehicles with the condition of a squeak noise originating from the rear of the vehicle. Read More »
This technical bulletin provides repair information for the re-torque of leaf spring bolts to correct a customer concern for a clunking noise coming from the rear of the vehicle. Read More »
This technical bulletin provides repair information for the re-torque of leaf spring bolts to correct a customer concern for a clunking noise coming from the rear of the vehicle. Read More »
CHEVROLET/GMC: A CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE. UPON FURTHER INVESTIGATION, THE TECHNICIAN MAY DIAGNOSE THE NOISE COMING FROM THE REAR SUSPENSION LEAF SPRING AREA. *PE UPDATED 6/30/2011. Read More »
CHEVROLET/GMC: A CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE. UPON FURTHER INVESTIGATION, THE TECHNICIAN MAY DIAGNOSE THE NOISE COMING FROM THE REAR SUSPENSION LEAF SPRING AREA. *PE UPDATED 6/30/2011. Read More »
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Read More »
GMC/CHEVROLET/CADILLAC: INSTRUMENT PANEL MESSAGES REGARDING STABILITRAK MESSAGE, TRACTION CONTROL MESSAGE, SERVICE BRAKE SYSTEM MESSAGE, IS OFF AND GAUGES, IN VARIOUS MODULES LOW SPEED SETTINGS, ARE INOPERATIVE. Read More »
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn. Read More »
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn. Read More »
This warranty administration bulletin provide policy information on a revised customer concern not duplicated/verified labor operation numbers and how to submit CCND. Read More »
This Preliminary Information communication advises the technician that the Electronic Brake Control Module and Brake Pressure Modulator Valve for the 2-Mode Hybrid Utilities and Trucks will be placed on a parts restriction through the ... Read More »
This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and replacement parts from General Motors Service Parts Operations. Read More »
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn. Read More »
This Preliminary Information communication provides information to the technician about hairline cracks may be noticed in the pad friction material, when performing a brake inspection. Read More »
This technical bulletin provides a procedure to either refinish or replace the front rotors for a condition of brake induced pulsation, vibration felt in steering wheel, rumble noise from underbody during downhill descents. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This Preliminary Information communication provides the technician with the additional steps that are needed to help perform a successful brake bleed on the 2-Mode Hybrid with Regular Production Option Code HP2. Read More »
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn. Read More »
CADILLAC/CHEVROLET/GMC: SERVICE BRAKE SYSTEM MESSAGE ON WITH DTCS C012E, C12FE. CONCERNS AFTER QUICKLY SHIFTING OUT OF THE PARK POSITION. INCLUDE HYBRIDS:TAHOES, SILVERADOS, SIERRAS AND YUKONS. *PE UPDATED 6/8/10. Read More »
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn. Read More »
This Preliminary Information communication provides information to the technician about Electronic Brake Control Module relearn procedure is required anytime the Electronic Brake Control Module is replaced or has been Service Programming ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a lack of brake assist after disconnecting the battery or after the 12 volts battery has run low on voltage. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an Antilock Braking System lamp followed by a Service Stability message in the Drivers Information Center. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a "Service Stability Message" appears on the Drivers Information Center. Read More »
GENERAL MOTORS: HYBRID BRAKE NOISE OR VIBRATION. BRAKES GROAN OR THUMP NOISES DURING BRAKING; BRAKE PEDAL PUSHBACK OR VIBRATION THAT MAY RESEMBLE A PULSATION AS THE VEHICLE COMES TO A STOP; A SLIGHT DROP IN THE BRAKE PEDAL WHEN COMING TO ... Read More »
GENERAL MOTORS: THE BRAKES ARE GRABBY OR TOUCHY WHEN APPLIED OR AN INTERMITTENT MIL/SES LIGHT MAY BE ILLUMINATED. UPON FURTHER INVESTIGATION, THE TECHNICIAN MAY FIND DTC C012E SET IN THE EBCM AND C12FE SET IN THE ECM. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a power steering pump whine noise. Read More »
This Preliminary Information communication provides information to the technician about hairline cracks may be noticed in the pad friction material, when performing a brake inspection. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an Antilock Braking System lamp followed by a Service Stability message in the Drivers Information Center. Read More »
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
CHEVROLET/CADILLAC/GMC: CERTAIN VEHICLES EXPERIENCING ERRATIC OR INOPERATIVE SPEEDOMETER OR ANTI-LOCK BRAKE SYSTEM MESSAGE OR MALFUNCTIONING INDICATOR LIGHT DISPLAYING IN DRIVER'S INFORMATION CENTER. Read More »
GM: THERE MAY BE A PULSATION OR VIBRATION IN THE STEERING WHEEL WHILE GOING DOWNHILL. THERE COULD ALSO BE A RUMBLING NOISE. THIS IS LIKELY CAUSED BY THE BRAKES. *RM Read More »
GM: THERE MAY BE A PULSATION OR VIBRATION IN THE STEERING WHEEL WHILE GOING DOWNHILL. THERE COULD ALSO BE A RUMBLING NOISE. THIS IS LIKELY CAUSED BY THE BRAKES. *RM Read More »
This Preliminary Information communication provides information to the technician about hairline cracks may be noticed in the pad friction material, when performing a brake inspection. Read More »
GM: THERE MAY BE A PULSATION OR VIBRATION IN THE STEERING WHEEL WHILE GOING DOWNHILL. THERE COULD ALSO BE A RUMBLING NOISE. THIS IS LIKELY CAUSED BY THE BRAKES. *RM Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an Antilock Braking System lamp followed by a Service Stability message in the Drivers Information Center. Read More »
CHEVROLET/CADILLAC/GMC: CERTAIN VEHICLES EXPERIENCING ERRATIC OR INOPERATIVE SPEEDOMETER OR ANTI-LOCK BRAKE SYSTEM MESSAGE OR MALFUNCTIONING INDICATOR LIGHT DISPLAYING IN DRIVER'S INFORMATION CENTER. Read More »
PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
GMC/CADILLAC/CHEVROLET: AIR BAG READINESS LIGHT ON, SERVICE AIR BAG MESSAGE, INFLATABLE RESTRAINT SENSING AND DIAGNOSTIC MODULE (SDM) CORROSION (REPLACE SDM/CUT AND REMOVE CARPET PAD). Read More »
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only). Read More »
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels ... Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES. Read More »
This Preliminary Information communication provides steps the technician will uses to diagnose and repair vehicles that have low oil pressure after an oil change with the engine Regular Production Option Code L20, L77, L94, L96, L99, L9H, ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A COLD ENGINE TICK NOISE FOR 50 SECONDS AT START UP. Read More »
This informational bulletin provides information on close coupled converters and there affect on newly installed engines or engines during there break in period. Read More »
Clean Exhaust Filter see owners manual now or cleaning exhaust filter keep driving until message is cleared displayed on DIC, DTC P2463 May be set Read More »
CADILLAC/CHEVROLET/GMC: ON SOME VEHICLES AND/OR TRUCKS, INSTRUMENT CLUSTER WILL ILLUMINATE, AFTER AN OIL CHANGE, INDICATING LOW OIL PRESSURE AND/OR SES LAMP WILL ILLUMINATE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A SERVICE ENGINE SOON LAMP, ENGINE MISFIRE ON CYLINDER 1, 4, 6, OR 7 AND/OR TICK NOISE. Read More »
GMC/CHEVROLET: ENGINES, WITH EGR SYSTEM, HAS LEAKAGE FROM EGR COOLER ENGINE COOLANT INTO THE COMBUSTION CHAMBER. MODEL 2002-15 SILVERADO, SIERRA, 2004-09 KODIAK C4500-C5500, TOPKICK C4500-C5500, 2006-15 EXPRESS, SAVANA. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on or reduced engine power message. Read More »
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Read More »
GMC/CHEVROLET: SOME VEHICLES/TRUCKS MAY EXPERIENCE A NO CRANKING OR STARTING, CAUSED BY POSSIBLE EXCESSIVE LEAKAGE FROM CYLINDER PAST EXHAUST OR INTAKE VALVE, LOW STATIC COMPRESSION, SENSOR IS DISCONNECTED, OR WHILE CRANKING, VALVE TRAIN ... Read More »
HUMMER/CADILLAC, CHEVROLET, GMC: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ENGINE MAY HAVE REDUCED POWER, RUNNING ROUGH, AND POSSIBLE HAVE MALFUNCTION INDICATOR LAMP ON, DUE THROTTLE POSITION SENSOR. Read More »
This Preliminary Information communication provides information to the technician that some vehicles may have a Service Engine Soon lamp, engine misfire on cylinder 1, 4, 6, or 7 and/or tick noise. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have misfires on cylinders 1, 4, 6 and 7. Technician should inspect the camshaft part numbers. Read More »
CHEVROLET/GMC: AFTER COLD STARTING ENGINE AND PLACING IN GEAR, WOULD HAVE A ROUGH IDLE AND/LACK OF POWER, MOMENTARILY BEFORE STARTUP A FEW MINUTES LATER. MODELS 2009-2013 EXPRESS, SILVERADO, SUBURBAN, SAVANA, SIERRA. Read More »
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels ... Read More »
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. Read More »
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, ... Read More »
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns. Read More »
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay. Read More »
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use. Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set. Read More »
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, ... Read More »
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global ... Read More »
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. Read More »
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set. Read More »
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set. Read More »
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy. Read More »
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. Read More »
This Preliminary Information communication provides steps the technician will uses to diagnose and repair vehicles that have low oil pressure after an oil change with the engine Regular Production Option Code L20, L77, L94, L96, L99, L9H, ... Read More »
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D Read More »
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. Read More »
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Read More »
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. Read More »
This PI was superseded to update model years and add information concerning idle surge, reduced engine power mode, and/or DTCs P0068, P0121, P1516, P2101, P2119, and/or P2176 that may be experienced on high mileage vehicles. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE LOW OIL PRESSURE MESSAGE. TECHNICIAN MAY ALSO FIND A DIAGNOSTIC TROUBLE CODE P0521 IN THE ENGINE CONTROL MODULE. Read More »
This informational bulletin provides information to dealership personnel on identifying Duramax Diesel overpower engine breakdown or non-function due to aftermarket power-up devices vs. Read More »
This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage. Read More »
This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC ... Read More »
This informational bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered seepage. Read More »
This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage. Read More »
This Preliminary Information communication provides information to the technician that some vehicles may have a Service Engine Soon lamp, engine misfire on cylinder 1, 4, 6, or 7 and/or tick noise. Read More »
This preliminary informational bulletin provides a diagnostic tip for coolant leak at oil cooler inlet pipe o-ring after service engine replacement. Read More »
This informational bulletin supplies infomation for identifying non-GM (Aftermarket) engine calibrations for gasoline engines using Tech 2? or GDS 2 (U.S. and Canada). Read More »
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Read More »
This Preliminary Information communication provides information to the technician about vehicles with Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0101. Read More »
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or ... Read More »
This preliminary bulletin provides a procedure to install a new design upper intake manifold with a new MAP sensor relocated to prevent ice build up and setting code P0106. Read More »
This informational bulletin provides information to the technician on what parts of an engine or transmission will require the PQC to be notified. Read More »
This Preliminary Information communication advises the technician that the 2-Mode Drive Motor Generator Battery placed on parts restriction by General Motors Technical Assistance Center. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a an extended crank on cold start, brief rough running on cold start, black exhaust color, and/or Service Engine Soon Malfunction ... Read More »
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a no crank concern. Read More »
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or ... Read More »
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have low oil pressure, no oil pressure, and/or engine noise. Technician will need to replace the oil pump, flush the oil cooler lines. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a cold engine tick noise for 50 seconds at start up. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a rough idle and/or momentary lack of power after cold starting the engine and immediately placing the transmission in gear. Read More »
This informational bulletin provides information on the proper oils to use on GM vehicles including information regarding the differences of the Dexos oils. Read More »
This informational bulletin provides information on the proper oils to use on GM vehicles including information regarding the differences of the Dexos oils. Read More »
This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Read More »
This Preliminary Information communication provides information to the technician about vehicles with a "Service Charging System" message displayed on the Driver Information Center and/or a low voltage reading on the volt gauge during the ... Read More »
This Preliminary Information communication provides information to the technician about vehicles with Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0101. Read More »
This informational bulletin provides Information on Identifying Duramax Diesel Overpower Engine Breakdown/Non-Function Due to Aftermarket Power-Up Devices vs Non Overpower Engine Non-Function of Pistons, Cylinders, Valvetrain Components, ... Read More »
GENERAL MOTORS: AN OPTIONAL ENGINE BLOCK HEATER PLUG IN FOR ONBOARD AC POWER AND WITH CONTINUOUS USAGE WILL RESULT IN SHORTING OF WIRES, OVER HEATING SYSTEM, ELECTRICAL FAILURE AND COMPARTMENT ENGINE FIRES. Read More »
CHEVROLET/CADILLAC/GMC: HYBRID DRIVEABILITY OR CUSTOMER CONCERNS OF FLARE, SLIP, STALL AT A STOP, SURGE, LACK OF POWER, POOR FUEL ECONOMY, REDUCED EV RANGE/LIMITED ELECTRIC PROPULSION, DTC P061B AFTER CAMPAIGN 09102B OR DTC P061B PRIOR ... Read More »
GENERAL MOTORS: LOW ENGINE OIL PRESSURE, NO OIL PRESSURE, AND/OR ENGINE NOISE. THIS COULD BE THE RESULT OF A STICKING OIL PUMP PRESSURE RELIEF VALVE. *KB Read More »
GM: DIAGNOSIS AND REPAIR- MALFUNCTION INDICATOR LAMP ILLUMINATED, REDUCE ENGINE POWER MESSAGE DISPLAYED, DTC P2135 SET. ALSO INCLUDED MODEL SIERRA DENALI YEAR 2010-2011 *JS Read More »
CHEVROLET/GMC: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ILLUMINATION OF CHECK ENGINE SOON LIGHT MAY BE CAUSED BY EVAPORATIVE EMISSION CANISTER PURGE SOLENOID VALVE NOT FUNCTIONING PROPERLY. Read More »
BUICK/CADILLAC/CHEVROLET/GMC/HUMMER/PONTIAC/SAAB: OIL CONSUMPTION AND/OR EXHAUST SMOKE-POSSIBLE PCV BAFFLE OR LIFTER CONCERN. UPON INSPECTION, OBVIOUS OIL WILL BE FOUND IN THE INTAKE MANIFOLD AND/OR PCV VACUUM TUBE. Read More »
GM: ON A COLD START THERE MAY BE A HARD START, BRIEF ROUGH RUNNING, BLACK EXHAUST COLOR, AND AN ENGINE LIGHT. THE SYMPTOMS DIMINISH AFTER RUNNING A WHILE. *RM Read More »
CHEVROLET/GMC: CHECK ENGINE LIGHT ON, FUEL TANK HARD TO FILL, DTCS P0442, P0446, P0455 OR P0449 SET (REPLACE EVAPORATIVE EMISSION (EVAP) VENT VALVE SOLENOID ASSEMBLY AND ADD/RELOCATE FILETER BOX USING SERVICE KIT). Read More »
PONTIAC/SATURN/BUICK/GMC/CHEVROLET/CADILLAC/HUMMER: VEHICLE START AND STALLS AFTER THEFT DETERRENT MODULE REPLACEMENT. MODEL YEARS 2006-2011. DOES NOT APPLY TO VEHICLES WITH KEYLESS ACCESS SYSTEM. Read More »
CHEVROLET/GMC: POSSIBLE ENGINE OVERHEAT OR LOSS OF COOLANT. NORMAL SI DIAGNOSTICS WILL LEAD TO INSPECTING THE WATER PUMP FOR PROPER OPERATION. WHEN WATER PUMP IS REMOVED, BE SURE TO INSPECT THE IMPELLER. Read More »
CADILLAC/CHEVROLET/GMC: LOCATIONS OF HIGH SPEED GMLAN WIRING CONCERNS. GAUGES INOPERATIVE, NO CRANK, HARSH TRANSMISSION SHIFTING, NO TRANSMISSION SHIFTING, DOOR LOCKS CYCLING AND INDICATORS ON. *PE UPDATED 11/17/10. Read More »
CHEVROLET/GMC: SNOW OR ICE INGESTION INTO AIR CLEANER ELEMENT, MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED, ENGINE POWER IS REDUCED MESSAGE DISPLAYED, DTC P0101 SET (PERFORM REPAIR AS OUTLINED). Read More »
CHEVROLET/GMC: SNOW OR ICE INGESTION INTO AIR CLEANER ELEMENT, MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED, ENGINE POWER IS REDUCED MESSAGE DISPLAYED, DTC P0101 SET (PERFORM REPAIR AS OUTLINED). Read More »
CADILLAC/CHEVROLET/GMC: SERVICE HYBRID SYSTEM MESSAGE AND OR SERVICE ENGINE SOON LAMP ON. ENGINEERING WOULD LIKE INFORMATION ON VEHICLES WITH DTC P0C19, P0C1A, P0A78, P0A79, P0C0B, P0C0E, P0BFD, OR P0BFE. Read More »
GMC\CHEVROLET SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SERVICE ENGINE SOON LIGHT ILLUMINATED-EXHAUST GAS RECIRCULATION (EGR) COOLER PLUGGING PREVENTION. *PE Read More »
DIAGNOSTIC INFORMATION ON MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED WITH DTCS P0442,P0446, P0451, P0452, P0453, P0454, P0455 AND REPLACEMENT OF FUEL TANK PRESSURE (FTP) SENSOR/MODULE. *PE Read More »
This preliminary informational bulletin provides dealership personnel with policies and procedures regarding damaged, disassembled or improperly packaged turbochargers returned to Warranty Part Center. Read More »
GMC: OIL LEAK AT TURBOCHARGER AIR INTAKE PIPE. INITIAL INSPECTION MA REVEAL A LEAK THAT LOOKS AS IT IS COMING FROM THE REAR OF THE ENGINE. *PE Read More »
THIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS. Read More »
This informational bulletin provides a revision 11-00-90-001A to add the 2014 model year. Also, a bullet was added to the dexos 2? section with information on the 2014 Cruze diesel. Read More »
This informational bulletin provides information for Identifying Non-GM ECM Calibration Use and Power-up Hardware Detection in Duramax Diesel Engines - Photograph Tech 2 Calibration IDs, Calibration Verification Numbers (CVNs) and ... Read More »
GM: AN 'ENGINE POWER IS REDUCED' MESSAGE APPEARS AND THERE IS A STORED TROUBLE CODE. THIS IS CAUSED BY WEAR OF THE INTERNAL FUEL INJECTOR. *RM Read More »
CHEVROLET/GMC: SNOW OR ICE INGESTION INTO AIR CLEANER ELEMENT, MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED, ENGINE POWER IS REDUCED MESSAGE DISPLAYED, DTC P0101 SET (PERFORM REPAIR AS OUTLINED). Read More »
CHEVROLET/GMC: SNOW OR ICE INGESTION INTO AIR CLEANER ELEMENT, MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED, ENGINE POWER IS REDUCED MESSAGE DISPLAYED, DTC P0101 SET (PERFORM REPAIR AS OUTLINED). Read More »
GMC/CHEVROLET: DTC P0101 WITH NON GM AIR FILTER. MAY ENCOUNTER CONCERN OF REDUCED POWER AND SES LIGHT ON. DIAGNOSTICS MAY REVEAL MAF (MASS AIR FLOW) SENSOR DTC P0101. Read More »
GMC: OIL LEAK AT TURBOCHARGER AIR INTAKE PIPE. INITIAL INSPECTION MA REVEAL A LEAK THAT LOOKS AS IT IS COMING FROM THE REAR OF THE ENGINE. *PE Read More »
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D Read More »
This Preliminary Information communication provides information to the technician about vehicles that have low oil pressure, no oil pressure, and/or engine noise. Technician will need to replace the oil pump, flush the oil cooler lines. Read More »
CHEVROLET/GMC: POSSIBLE ENGINE OVERHEAT OR LOSS OF COOLANT. NORMAL SI DIAGNOSTICS WILL LEAD TO INSPECTING THE WATER PUMP FOR PROPER OPERATION. WHEN WATER PUMP IS REMOVED, BE SURE TO INSPECT THE IMPELLER. Read More »
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
GMC: CORRECT FRONT AXLE VENT HOSE ROUTING. THE FRONT AXLE VENT HOSE IS MOUNTED IN THE LEFT SIDE OF THE ENGINE COMPARTMENT, AND MAY NOT BE CORRECTLY ROUTED. *PE UPDATED ON 5/1/2012. *KB Read More »
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set. Read More »
This warranty administration bulletin provide policy information on a revised customer concern not duplicated/verified labor operation numbers and how to submit CCND. Read More »
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a cold engine tick noise for 50 seconds at start up. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy. Read More »
This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools. Read More »
CHEVROLET/GMC: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ILLUMINATION OF CHECK ENGINE SOON LIGHT MAY BE CAUSED BY EVAPORATIVE EMISSION CANISTER PURGE SOLENOID VALVE NOT FUNCTIONING PROPERLY. Read More »
CHEVROLET/GMC: CHECK ENGINE LIGHT ON, FUEL TANK HARD TO FILL, DTCS P0442, P0446, P0455 OR P0449 SET (REPLACE EVAPORATIVE EMISSION (EVAP) VENT VALVE SOLENOID ASSEMBLY AND ADD/RELOCATE FILETER BOX USING SERVICE KIT). Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
BUICK/CADILLAC/CHEVROLET/GMC/HUMMER/PONTIAC/SAAB: OIL CONSUMPTION AND/OR EXHAUST SMOKE-POSSIBLE PCV BAFFLE OR LIFTER CONCERN. UPON INSPECTION, OBVIOUS OIL WILL BE FOUND IN THE INTAKE MANIFOLD AND/OR PCV VACUUM TUBE. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
GMC/CHEVROLET: ENGINES, WITH EGR SYSTEM, HAS LEAKAGE FROM EGR COOLER ENGINE COOLANT INTO THE COMBUSTION CHAMBER. MODEL 2002-15 SILVERADO, SIERRA, 2004-09 KODIAK C4500-C5500, TOPKICK C4500-C5500, 2006-15 EXPRESS, SAVANA. Read More »
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Read More »
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Read More »
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Read More »
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL. Read More »
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy. Read More »
This Preliminary Information communication advises the technician that a P0C28 will not cause a No Crank. also covers a Serail number for bad Aux pump module Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a an extended crank on cold start, brief rough running on cold start, black exhaust color, and/or Service Engine Soon Malfunction ... Read More »
This Preliminary Information communication provides information to the technician that some vehicles may have a Service Engine Soon lamp, engine misfire on cylinder 1, 4, 6, or 7 and/or tick noise. Read More »
CHEVROLET/CADILLAC/GMC: HYBRID DRIVEABILITY OR CUSTOMER CONCERNS OF FLARE, SLIP, STALL AT A STOP, SURGE, LACK OF POWER, POOR FUEL ECONOMY, REDUCED EV RANGE/LIMITED ELECTRIC PROPULSION, DTC P061B AFTER CAMPAIGN 09102B OR DTC P061B PRIOR ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a buzz or rattle type noise during light acceleration around 1200-2000 Revolutions per minute. Read More »
GM: ON A COLD START THERE MAY BE A HARD START, BRIEF ROUGH RUNNING, BLACK EXHAUST COLOR, AND AN ENGINE LIGHT. THE SYMPTOMS DIMINISH AFTER RUNNING A WHILE. *RM Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Read More »
This Preliminary Information communication provides information to the technician about vehicles that after refueling the fuel gauge will show empty. Technician may find Diagnostic Trouble Code P2636 has set. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Read More »
GMC: SES MIL WITH DTC P1682. IF NORMAL DIAGNOSTIC DOES NOT LEAD TO CORRECTION, THIS CONCERN COULD BE CAUSED BY THE REAR FUEL TANK SENDER ASSEMBLY BEING MISPOSITIONED. IT COULD GIVE AN IMPROPER FUEL LEVEL READING TO THE ECM. Read More »
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
CHEVROLET/GMC: CHECK ENGINE LIGHT ON, FUEL TANK HARD TO FILL, DTCS P0442, P0446, P0455 OR P0449 SET (REPLACE EVAPORATIVE EMISSION (EVAP) VENT VALVE SOLENOID ASSEMBLY AND ADD/RELOCATE FILETER BOX USING SERVICE KIT). Read More »
GMC: SES MIL WITH DTC P1682. IF NORMAL DIAGNOSTIC DOES NOT LEAD TO CORRECTION, THIS CONCERN COULD BE CAUSED BY THE REAR FUEL TANK SENDER ASSEMBLY BEING MISPOSITIONED. IT COULD GIVE AN IMPROPER FUEL LEVEL READING TO THE ECM. Read More »
GENERAL MOTORS: THE FUEL GAUGE BEING INACCURATE AND THE SES MIL ILLUMINATED. COULD BE CAUSED BY THE REAR TANK SENDER FLOAT ARM CONTACTING THE SIDE OF THE FUEL TANK OR FUEL FILLER SPUD INSIDE THE TANK. Read More »
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels ... Read More »
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier ... Read More »
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL. Read More »
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set. Read More »
This SKU is a Diesel Fuel Filter Housing. The customer communication requested return of unsold inventory to inspect the fuel filter threads. The threads may be misformed such that the fuel filter cannot be installed. Read More »
This SKU is a Diesel Fuel Filter Housing. The customer communication requested return of unsold inventory to inspect the fuel filter threads. The threads may be misformed such that the fuel filter cannot be installed. Read More »
This informational bulletin provides information to dealership personnel on identifying Duramax Diesel overpower engine breakdown or non-function due to aftermarket power-up devices vs. Read More »
This informational bulletin provides a revision 11-00-90-001A to add the 2014 model year. Also, a bullet was added to the dexos 2? section with information on the 2014 Cruze diesel. Read More »
This informational bulletin provides information for Identifying Non-GM ECM Calibration Use and Power-up Hardware Detection in Duramax Diesel Engines - Photograph Tech 2 Calibration IDs, Calibration Verification Numbers (CVNs) and ... Read More »
This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles. Read More »
GMC: SES MIL WITH DTC P1682. IF NORMAL DIAGNOSTIC DOES NOT LEAD TO CORRECTION, THIS CONCERN COULD BE CAUSED BY THE REAR FUEL TANK SENDER ASSEMBLY BEING MISPOSITIONED. IT COULD GIVE AN IMPROPER FUEL LEVEL READING TO THE ECM. Read More »
GMC: SES MIL WITH DTC P1682. IF NORMAL DIAGNOSTIC DOES NOT LEAD TO CORRECTION, THIS CONCERN COULD BE CAUSED BY THE REAR FUEL TANK SENDER ASSEMBLY BEING MISPOSITIONED. IT COULD GIVE AN IMPROPER FUEL LEVEL READING TO THE ECM. Read More »
GMC: SES MIL WITH DTC P1682. IF NORMAL DIAGNOSTIC DOES NOT LEAD TO CORRECTION, THIS CONCERN COULD BE CAUSED BY THE REAR FUEL TANK SENDER ASSEMBLY BEING MISPOSITIONED. IT COULD GIVE AN IMPROPER FUEL LEVEL READING TO THE ECM. Read More »
This Preliminary Information communication provides information to the technician about vehicles that after refueling the fuel gauge will show empty. Technician may find Diagnostic Trouble Code P2636 has set. Read More »
GENERAL MOTORS: THE FUEL GAUGE BEING INACCURATE AND THE SES MIL ILLUMINATED. COULD BE CAUSED BY THE REAR TANK SENDER FLOAT ARM CONTACTING THE SIDE OF THE FUEL TANK OR FUEL FILLER SPUD INSIDE THE TANK. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a buzz or rattle type noise during light acceleration around 1200-2000 Revolutions per minute. Read More »
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, ... Read More »
This bulletin advises the technician that the 6L50 (MYB), 6L80 (MYC) and 6L90 (MYD) Transmission Oil Filter and Seal Kit part number 24236933 is currently transitioning from a kit to the filter (24236517) and seal (24225347) being sold ... Read More »
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns. Read More »
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay. Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use. Read More »
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, ... Read More »
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global ... Read More »
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. Read More »
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission. Read More »
This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record ... Read More »
This Preliminary Information communication provides information to the technician that a whine noise heard from the automatic transmission fluid pan hear with the the key on and engine off, or for up to one minute after the vehicle has ... Read More »
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. Read More »
This informational bulletin provides information to dealership personnel on proper engine and automatic transmission/transaxle identification. Read More »
This Preliminary Information communication advises the technician that the 2ML70 Transmission Assembly will be placed on restriction through the General Motors Technical Assistance Center. Read More »
This informational bulletin was created for the Manual Transmission Operating Characteristics. The different noises caused by driver habit, weather conditions , and normal manual transmission noises. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a groan, growl, or moan coming from the vehicle when operating the vehicle in four wheel drive. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a groan, growl, or moan coming from the vehicle when operating the vehicle in four wheel drive. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Read More »
This preliminary informational bulletin provides information on replacing the transmission fluid level indicator if a customers comments regarding one being broken. Read More »
This Preliminary Information communication provides information to the technician about vehicle that has a squawk or grunt type noise when shifting from 2nd to 3rd gear. Read More »
This warranty administration bulletin provides information on the change in automatic transmission add conditions documentation and claim submissions Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a groan, growl, or moan coming from the vehicle when operating the vehicle in four wheel drive. Read More »
This informational bulletin provides technicians with information regarding automatic transmission oil cooler flow test essential tool J-45096 TransFlow?. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A SERVICE ENGINE SOON LAMP, ENGINE MISFIRE ON CYLINDER 1, 4, 6, OR 7 AND/OR TICK NOISE. Read More »
This informational bulletin provides information to the technician on what parts of an engine or transmission will require the PQC to be notified. Read More »
This Preliminary Information communication advises the technician that the Auxiliary Transmission Fluid Pump Control Module and Auxiliary Transmission Fluid Pump placed on parts restriction by General Motors Technical Assistance Center. Read More »
This Preliminary Information communication advises the technician that the 2ML70 Transmission Assembly will be placed on restriction through the General Motors Technical Assistance Center. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have not engagement into drive, delayed, no engagement into reverse, and or a range inhibit. Read More »
CHEVROLET/CADILLAC/GMC: HYBRID DRIVEABILITY OR CUSTOMER CONCERNS OF FLARE, SLIP, STALL AT A STOP, SURGE, LACK OF POWER, POOR FUEL ECONOMY, REDUCED EV RANGE/LIMITED ELECTRIC PROPULSION, DTC P061B AFTER CAMPAIGN 09102B OR DTC P061B PRIOR ... Read More »
CHEVROLET/GMC: DELAYED OR NO DRIVE AND DELAYED OR NO REVERSE WITH DTC'S, RANGE INHIBIT. MODEL YEARS 2001-2013. *PE UPDATED ON 06/08/2011. *KB UPDATED ON 06/16/2011. *KB UPDATED 11/26/12. Read More »
This Preliminary Information communication advises the technician that 2ML70 Transmission Assembly will be placed on a parts restriction through the General Motors Technical Assistance Center. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a rattle, buzz, tick, or vibration type noise that appears to be coming from the center of the dash. Read More »
This Preliminary Information communication provides information to the technician about vehicle that has a squawk or grunt type noise when shifting from 2nd to 3rd gear. Read More »
This warranty administration bulletin provides information on the change in automatic transmission add conditions documentation and claim submissions Read More »
CADILLAC/CHEVROLET/GMC/HUMMER/PONTIAC: THERE IS SLIPPING OR HAVE NO FOURTH, FIFTH OR SIXTH GEAR AND MALFUNCTION INDICATOR LAMP (MIL) WOULD BE ON, WITH DIAGNOSTIC TROUBLE CODE (DTC) P0796 FOUND AS ACTIVE. Read More »
GM: TICK OR RATTLE NOISE FROM FRONT OF DASH, TRANSMISSION FILLER TUBE CRACKED OR BROKEN (INSPECT FILLER TUBE, REPLACE TUBE AS NECESSARY). *JS UPDATED 05/3/2013 *JS Read More »
CADILLAC/CHEVROLET/GMC/HUMMER: SOME SUVS AND TRUCKS ARE EXHIBITING A CONDITION WHERE BY GRINDING/RATCHETING TYPE NOISE COMING FROM AUTOMATIC TRANSMISSION WHEN SHIFTING INTO PARK WHILE IN 4WD LOW (4LO) RANGE. Read More »
CHEVROLET\CADILLAC\GMC SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. TRANSMISSION CLUTCH HOUSING FRACTURE-REPROGRAM TRANSMISSION CONTROLLER. EXCESSIVE PRESSURE ON THE TRANSMISSION CLUTCH COULD CAUSE A FRACTURE. Read More »
CADILLAC/CHEVROLET/GMC: (HYBRID) INFORMATION ON INTERNAL TRANSMISSION WIRING HARNESS REPAIRS. DIAGNOSTICS OF ANY ONE OF OR COMBINATION OF THE DTCS LISTED MAY LEAD TO A INTERNAL TRANSMISSION WIRING HARNESS CONCERN. Read More »
CADILLAC/CHEVROLET/GMC: LOCATIONS OF HIGH SPEED GMLAN WIRING CONCERNS. GAUGES INOPERATIVE, NO CRANK, HARSH TRANSMISSION SHIFTING, NO TRANSMISSION SHIFTING, DOOR LOCKS CYCLING AND INDICATORS ON. *PE UPDATED 11/17/10. Read More »
GMC: FLARE AND OR HARSH 2-3 SHIFTS. THIS CONDITION MAY BE CAUSED BY LEAKING 1-2-3-4 AND 3-5-R CLUTCH FLUID SEAL RINGS (230). MODELS CADILLACS, CHEVROLETS, GMC, HUMMERS, PONTIACS. Read More »
GMC: FLARE AND OR HARSH 2-3 SHIFTS. THIS CONDITION MAY BE CAUSED BY LEAKING 1-2-3-4 AND 3-5-R CLUTCH FLUID SEAL RINGS (230). MODELS CADILLACS, CHEVROLETS, GMC, HUMMERS, PONTIACS. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
GM: LOSS OF HIGH SPEED GMLAN COMMUNICATIONS, INTERMITTENT NO CRANK, IP GAGE FLUCTUATION, INTERMITTENT DOOR LOOK CYCLING, INTERMITTENT CHIME OPERATION, VARIOUS IP WARNING LAMPS ILLUMINATED, TRANSMISSION MAY NOT SHIFT, COMMUNICATION DTCS ... Read More »
BUICK/CHEVROLET/HUMMER/GMC/PONTIAC/CADILLAC/SATURN: TECHNICIANS MAY FIND DTCS P0601, P0603, P0604, P062F OR P1621 STORED IN THE TCM AS AN ACTIVE OR A HISTORY CODE. SOME OF THESE DTCS CAN ALSO BE SET IN THE ECM OR FPCM. Read More »
GENERAL MOTORS: ENGINE RUNNING WITH KEY OFF, CONTINUOUS RUN; SENSING DIAGNOSTIC MODULE (SDM), NO COMMUNICATION, SERVICE AIR BAG LIGHT ILLUMINATED (INSTALL DIODE TO SOLENOID/RELAY). *PE Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
This informational bulletin provides technicians with information regarding automatic transmission oil cooler flow test essential tool J-45096 TransFlow?. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have not engagement into drive, delayed, no engagement into reverse, and or a range inhibit. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
This Preliminary Information communication provides information to the technician about vehicles that have a random bump, chuggle, or fishbite sensation when crowding the throttle slightly with the Torque Converter Clutch on while ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a groan, growl, or moan coming from the vehicle when operating the vehicle in four wheel drive. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a groan, growl, or moan coming from the vehicle when operating the vehicle in four wheel drive. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a groan, growl, or moan coming from the vehicle when operating the vehicle in four wheel drive. Read More »
GMC/CHEVROLET: BULLETIN PROVIDES INFORMATION ON THE SEAL REVISION AND THE TRANSFER CASE OUTPUT SHAFT SLINGER FOR CERTAIN MODEL YEAR TRUCKS. *PE Read More »
TRANSFER CASE WILL NOT SHIFT POSSIBLE DTC'S C0387 AND/OR C0569. ON VEHICLES EQUIPPED WITH A MAGNA TRANSFER CASE RPO NQF. *NJ UPDATED 3/15/10. *PE UPDATED ON 6/27/2011. Read More »
TRANSFER CASE WILL NOT SHIFT POSSIBLE DTC'S C0387 AND/OR C0569. ON VEHICLES EQUIPPED WITH A MAGNA TRANSFER CASE RPO NQF. *NJ UPDATED 3/15/10. *PE UPDATED ON 6/27/2011. Read More »
This warranty administration bulletin provide policy information on a revised customer concern not duplicated/verified labor operation numbers and how to submit CCND. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a service 4WD message displayed in the Driver Information Center. Technician may find Diagnostic Trouble Code C0379. Read More »
This Preliminary Information communication provides information to the technician with the axel setup information from American Axle Manufacturing. Read More »
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961). Read More »
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them. Read More »
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961). Read More »
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them. Read More »
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Read More »
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. Read More »
This Preliminary Information communication provides steps the technician will take to repair a no crank/no start concern with a diagnostic trouble code of B009F in the Serial Data Gateway Module equipped with Regular Production Option ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. Read More »
This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries. Read More »
This Preliminary Information communication a diagnostic tip if the high speed lan bus is shorted to ground, which can cause the BCM to appear off line. Read More »
This informational bulletin provides information on On rare occasions, a security code input message with SPS error code E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. Read More »
14648A - Customer Satisfaction. Certain vehicles have a performance issue with their OnStar modules that could impact the vehicle?s battery life. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CHECK THE CYLINDERS FOR DAMAGED PISTONS AND DETERMINE IF THE USE OF AFTERMARKET CALIBRATIONS OR PERFORMANCE PARTS MAY BE THE CAUSE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE USE OF J-35616-64B TERMINAL TEST PROBE, REPLACEMENT TERMINALS, AND TERMINATED LEADS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE STEPS TO REPAIR THE CONCERN OF THE VEHICLE CRANKS BUT DOES NOT START. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
OnStar? Voice Fallback Number Update Some customers may have received a letter from OnStar? stating that "We recently tried to provide a software update to the OnStar? hardware in your vehicle. Read More »
This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but ... Read More »
This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC ... Read More »
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE DRIVE MOTOR GENERATOR CONTROL MODULE AND ACCESSORY POWER MODULE ARE BEING PLACED ON RESTRICTION THROUGH THE GENERAL MOTORS TECHNICAL ASSISTANCE CENTER. Read More »
This informational bulletin provides information on control module diagnostics and configuration, programming using the TIS Service Programming System (SPS), set-up and warranty. Read More »
This informational bulletin adds models to information on voltmeter gauge fluctuation due to regulated voltage control system and concerns about camper/trailer battery charging. Read More »
This informational bulletin adds 2011 - 2014 model years to information on voltmeter gauge fluctuation due to regulated voltage control system and concerns about camper/trailer battery charging. Read More »
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have an intermittent "Check Trailer Wiring" message on the Driver Information Center. Read More »
This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions and to correct the customers concern of the radio being loud during navigation. Read More »
This Preliminary Information communication provides information to the technician about vehicles with a "Service Charging System" message displayed on the Driver Information Center and/or a low voltage reading on the volt gauge during the ... Read More »
This Preliminary Information communication advises the technician that the 2-Mode Drive Motor Generator Battery placed on parts restriction by General Motors Technical Assistance Center. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have navigation or radio screen is blank or flashes on and off, no sound from speakers, and rear DVD screen inoperative. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an instrument panel backlighting flashes, flickers or inoperative, unwanted horn activation, radio controls inoperative or unwanted ... Read More »
This Preliminary Information communication advises the technician about key and theft information for Fleet Vehicles equipped with RPO 6E2 or 6E8 and converting to fleet mode. Read More »
This Preliminary Information communication provides information to the technician about customers that are unable to override the automatic door locking feature. Technician will update the Body Control Module on 2006 to 2007 model years. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have multiple electrical concerns and or intermittent no crank. Read More »
This Preliminary Information communication provides information to the technician with the installation of Cruise Control on a vehicle which did not come equipped with the option. Read More »
This warranty administration bulletin provide policy information on a revised customer concern not duplicated/verified labor operation numbers and how to submit CCND. Read More »
This informational bulletin is a revision for 07-00-89-037E to add the 2014 model year and to update the labor operation under Courtesy Transportation Warranty Transaction Submission. Read More »
This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection ... Read More »
This Preliminary Information communication provides information to the technician about vehicles may have a no power or no connect concern. Technician will find that the OnStar led is red and Diagnostic Trouble Code U1500 is set. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a lack of brake assist after disconnecting the battery or after the 12 volts battery has run low on voltage. Read More »
This Preliminary Information communication provides information to the technician with additional vehicle speed sensor diagnostic information. Technician may encounter multiple issues when diagnosing a Vehicle Speed Sensor. Read More »
This Preliminary Information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the ... Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A LIST OF CORRECTIONS FOR MULTIPLE CONCERNS REGARDING UNEXPECTED LOSS OF RADIO AUDIO (RADIO GOES SILENT/NO SOUND) AND OTHER BLACKBERRY PHONE - BLUETOOTH ... Read More »
This informational bulletin provides information on Available BCM Calibrations to Restore Bulb Outage Detection on Vehicles Produced by a Second Stage Manufacturer (Upfitter), Turn Signals Flash Fast after Factory Box ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that if the ignition key is turned to the start position, and then released when the engine begins cranking, the engine will continue ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an instrument panel backlighting flashes, flickers or inoperative, unwanted horn activation, radio controls inoperative or unwanted ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that the cruise control being inoperative. Technician may find Diagnostic Trouble Code B3894 set in the Trailer Brake Control Module. Read More »
CADILLAC/CHEVROLET/GMC: WILL HAVE INOPERATIVE CRUISE CONTROL; INOPERATIVE OR UNWANTED ACTIVATION OF RADIO CONTROLS; BACKLIGHTING FLASHES, FLICKERS OR INOPERATIVE DUE TO POSSIBLE SHORT TO GROUND ON STEERING WHEEL COIL CONNECTOR X2. Read More »
CHEVROLET/CADILLAC/GMC: CERTAIN VEHICLES EXPERIENCING ERRATIC OR INOPERATIVE SPEEDOMETER OR ANTI-LOCK BRAKE SYSTEM MESSAGE OR MALFUNCTIONING INDICATOR LIGHT DISPLAYING IN DRIVER'S INFORMATION CENTER. Read More »
GM: J-35616-64B TERMINAL TEST PROBE AND REPLACEMENT TERMINAL. ALSO INCLUDED MODELS VERANO, REGAL, LACROSSE, CTS, SRX, VOLT, SONIC, MALIBU, IMPALA, EQUINOX, CRUZE, AVALANCHE, TAHOE SUBURBAN, SILVERADO, SIERRA, YUKON, AND TERRAIN FOR ... Read More »
GM: THERE MAY BE MULTIPLE ELECTRICAL ISSUES SUCH AS: NO START, STARTER STAYS ENGAGED, FOG LAMPS WON'T TURN ON, WASHING FLUID NOT SPRAYING, PARK AND REVERSE LIGHTS STAY ON, BATTERY GOES DEAD, AND A BUZZ NOISE UNDERNEATH THE DASH. Read More »
CHEVROLET/GMC: INSPECT FOR WIRE HARNESS CHAFES NEAR CONNECTOR X108. DEALER MAY ENCOUNTER A CONCERN OF THE SES LIGHT ON WITH REDUCED POWER. DIAGNOSTICS MAY REVEAL DTC'S P0193, P0522 AND/OR P0652. Read More »
CHEVROLET/CADILLAC/GMC: SIR MIL WITH DTC B0081. CAN BE SET IN THE SDM AND PPS. IN MOST CASES, THIS DTC WILL SET DUE TO A COMMUNICATION FAULT AND DOES NOT ALWAYS REQUIRE A MODULE REPLACEMENT. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE USEFUL ON DIAGNOSING BATTERIES THAT HAVE SET FOR A LONG PERIOD OF TIME AND/OR SET IN COLD WEATHER CLIMATES AND TESTING THOSE BATTERIES. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY. Read More »
This Preliminary Information communication provides the technician with the additional steps that are needed to help perform a successful brake bleed on the 2-Mode Hybrid with Regular Production Option Code HP2. Read More »
CADILLAC/CHEVROLET/GMC: LOSS OF PROPULSION, WHEN SPEED IS LESS THAN 5 KM/H (3MPH), SERVICE HYBRID SYSTEM IS DISPLAYED IN DRIVER INFORMATION CENTER (DIC) AND MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATES. Read More »
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not. Read More »
This Preliminary Information communication advises the technician that the 2-Mode Drive Motor Generator Battery placed on parts restriction by General Motors Technical Assistance Center. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a no crank condition after the vehicle has had very low accessory battery voltage or a dead battery condition. Read More »
GMC/CHEVROLET: SEE DOCUEMTN SEARCH BUTTON FOR OWNER LETTER. AUXILIARY BATTERY FEED MAY CAUSE FUSIBLE LINK TO MELT AND OPEN CIRCUIT TO PREVENT DAMAGE OR FIRE IN WIRING HARNESS, DUE TO ELECTRICAL OVER LOAD. Read More »
GMC/CHEVROLET: SEE DOCUEMTN SEARCH BUTTON FOR OWNER LETTER. AUXILIARY BATTERY FEED MAY CAUSE FUSIBLE LINK TO MELT AND OPEN CIRCUIT TO PREVENT DAMAGE OR FIRE IN WIRING HARNESS, DUE TO ELECTRICAL OVER LOAD. Read More »
GM: THERE MAY BE MULTIPLE ELECTRICAL ISSUES SUCH AS: NO START, STARTER STAYS ENGAGED, FOG LAMPS WON'T TURN ON, WASHING FLUID NOT SPRAYING, PARK AND REVERSE LIGHTS STAY ON, BATTERY GOES DEAD, AND A BUZZ NOISE UNDERNEATH THE DASH. Read More »
GMC/CHEVROLET/CADILLAC: SIR MIL ON WITH DTC B1325 SYM 03. DURING A LOW BATTERY/VOLTAGE CONDITION THE PASSENGER PRESENCE SYSTEM MAY SET A B1325 SYM 03 ALONG WITH OTHER FAULTS THAT ARE CAUSED BY THE LOW BATTER/VOLTAGE CONDITION. Read More »
This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an instrument panel backlighting flashes, flickers or inoperative, unwanted horn activation, radio controls inoperative or unwanted ... Read More »
This Preliminary Information communication provides information to the technician with the installation of Cruise Control on a vehicle which did not come equipped with the option. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an instrument panel backlighting flashes, flickers or inoperative, unwanted horn activation, radio controls inoperative or unwanted ... Read More »
CADILLAC/CHEVROLET/GMC: (HYBRID) INFORMATION ON INTERNAL TRANSMISSION WIRING HARNESS REPAIRS. DIAGNOSTICS OF ANY ONE OF OR COMBINATION OF THE DTCS LISTED MAY LEAD TO A INTERNAL TRANSMISSION WIRING HARNESS CONCERN. Read More »
CHEVROLET/GMC: SERVICE TRAILER BRAKE MESSAGE WITH DTC(S) C1115, C1116, C1117, AND/OR C1118 (INSPECT WIRING NEAR PARKING BRAKE PEDAL). THIS CONCERN MAY BE VERY INTERMITTENT AND CAN OCCUR WITH OR WITHOUT A TRAILER CONNECTED TO TRUCK. Read More »
GMC/CHEVROLET: CHECK TRAILER WIRING MESSAGE IN DIC POOR CONNECTIONS AT 7-WAY). THIS CONCERN COULD BE CAUSED BY A POOR CONNECTION AT THE 7-WAY TRAILER CONNECTOR. Read More »
CHEVROLET/GMC: INSPECT FOR WIRE HARNESS CHAFES NEAR CONNECTOR X108. DEALER MAY ENCOUNTER A CONCERN OF THE SES LIGHT ON WITH REDUCED POWER. DIAGNOSTICS MAY REVEAL DTC'S P0193, P0522 AND/OR P0652. Read More »
BUICK\CADILLAC\CHEVROLET\GMC\PONTIAC\SATURN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ONSTAR SYSTEM INOPERATIVE; REPLACE ONSTAR MODULE. Read More »
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have an intermittent "Check Trailer Wiring" message on the Driver Information Center. Read More »
This Preliminary Information communication provides information to the technician about customer's wanting to add the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full Size ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that the cruise control being inoperative. Technician may find Diagnostic Trouble Code B3894 set in the Trailer Brake Control Module. Read More »
CHEVROLET/GMC: SERVICE TRAILER BRAKE MESSAGE WITH DTC(S) C1115, C1116, C1117, AND/OR C1118 (INSPECT WIRING NEAR PARKING BRAKE PEDAL). THIS CONCERN MAY BE VERY INTERMITTENT AND CAN OCCUR WITH OR WITHOUT A TRAILER CONNECTED TO TRUCK. Read More »
GMC/CHEVROLET: CHECK TRAILER WIRING MESSAGE IN DIC POOR CONNECTIONS AT 7-WAY). THIS CONCERN COULD BE CAUSED BY A POOR CONNECTION AT THE 7-WAY TRAILER CONNECTOR. Read More »
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Read More »
This preliminary informational bulletin adds the 2015 model year to repair information on correcting a customer concern of poor, limited, reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) range. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a rough idle and/or momentary lack of power after cold starting the engine and immediately placing the transmission in gear. Read More »
This Preliminary Information communication provides information to the technician about vehicles with a "Service Charging System" message displayed on the Driver Information Center and/or a low voltage reading on the volt gauge during the ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a no crank condition after the vehicle has had very low accessory battery voltage or a dead battery condition. Read More »
This Preliminary Information communication provides information to the technician about vehicles that if the ignition key is turned to the start position, and then released when the engine begins cranking, the engine will continue ... Read More »
GM: THERE MAY BE MULTIPLE ELECTRICAL ISSUES SUCH AS: NO START, STARTER STAYS ENGAGED, FOG LAMPS WON'T TURN ON, WASHING FLUID NOT SPRAYING, PARK AND REVERSE LIGHTS STAY ON, BATTERY GOES DEAD, AND A BUZZ NOISE UNDERNEATH THE DASH. Read More »
"09184C - CUSTOMER SATISFACTION PROGRAM (REVISED SERVICE PROCEDURE). THIS BULLETIN HAS BEEN REVISED TO CLARIFY STEP 5 OF THE SERVICE PROCEDURE. Read More »
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Read More »
CADILLAC/CHEVROLET/GMC: ON SOME VEHICLES AND/OR TRUCKS, INSTRUMENT CLUSTER WILL ILLUMINATE, AFTER AN OIL CHANGE, INDICATING LOW OIL PRESSURE AND/OR SES LAMP WILL ILLUMINATE. Read More »
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Read More »
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Read More »
This informational bulletin provides information regarding the inappropriate warranty claims submitted for damaged radios and instrument panel clusters, provides exampls on whats an acceptable for warranty and whats ... Read More »
CHEVROLET/CADILLAC/GMC: CERTAIN VEHICLES EXPERIENCING ERRATIC OR INOPERATIVE SPEEDOMETER OR ANTI-LOCK BRAKE SYSTEM MESSAGE OR MALFUNCTIONING INDICATOR LIGHT DISPLAYING IN DRIVER'S INFORMATION CENTER. Read More »
CADILLAC/CHEVROLET/GMC: LOCATIONS OF HIGH SPEED GMLAN WIRING CONCERNS. GAUGES INOPERATIVE, NO CRANK, HARSH TRANSMISSION SHIFTING, NO TRANSMISSION SHIFTING, DOOR LOCKS CYCLING AND INDICATORS ON. *PE UPDATED 11/17/10. Read More »
CADILLAC/CHEVROLET/GMC: SERVICE HYBRID SYSTEM MESSAGE AND OR SERVICE ENGINE SOON LAMP ON. ENGINEERING WOULD LIKE INFORMATION ON VEHICLES WITH DTC P0C19, P0C1A, P0A78, P0A79, P0C0B, P0C0E, P0BFD, OR P0BFE. Read More »
This technical bulletin provides repair information to correct a customer concern of Clock Shows Dashes and Cannot be Set After Battery Disconnect. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Read More »
This informational bulletin provides information on Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application and where to locate the information for future use. Read More »
This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE for vehicles that may need an upgrade. Read More »
This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer concern of seeing a white film/residue on the IP pad and/or door trim panels. Read More »
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not. Read More »
This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Read More »
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines. Read More »
This informational bulletin provides information on Available BCM Calibrations to Restore Bulb Outage Detection on Vehicles Produced by a Second Stage Manufacturer (Upfitter), Turn Signals Flash Fast after Factory Box ... Read More »
GM: LOW BEAM HEADLAMP BULB DIAGNOSIS/ REPLACEMENT (INSPECT BULB AND CONNECTOR). DO NOT REPLACE THE ENTIRE HEADLAMP ASSEMBLY FOR THIS CONDITION. REPLACE THE BULB AND INSPECT THE CONNECTOR. *JS UPDATED 4/7/15. Read More »
GMC: BMC FAILURE AFTER WINDSHIELD WIPER OPERATION-KEYWORDS: AJAR DOOR DOME DRIVER DIMMER FLASHER FOG HAUL HEADLIGHT HEAD HIGH HAZARD INOP INOPERATIVE LAMP LIGHT LOCK LOW NOT ON OFF POWER PARK RADIO RAP REPEAT SIGNAL SHUT SPEED STAY SWITCH ... Read More »
GMC: BMC FAILURE AFTER WINDSHIELD WIPER OPERATION-KEYWORDS: AJAR DOOR DOME DRIVER DIMMER FLASHER FOG HAUL HEADLIGHT HEAD HIGH HAZARD INOP INOPERATIVE LAMP LIGHT LOCK LOW NOT ON OFF POWER PARK RADIO RAP REPEAT SIGNAL SHUT SPEED STAY SWITCH ... Read More »
GMC: BMC FAILURE AFTER WINDSHIELD WIPER OPERATION-KEYWORDS: AJAR DOOR DOME DRIVER DIMMER FLASHER FOG HAUL HEADLIGHT HEAD HIGH HAZARD INOP INOPERATIVE LAMP LIGHT LOCK LOW NOT ON OFF POWER PARK RADIO RAP REPEAT SIGNAL SHUT SPEED STAY SWITCH ... Read More »
GMC/CHEVROLET: THE LEFT OR RIGHT REAR TAIL, STOP AND/OR TURN SIGNAL LAMPS ARE INTERMITTENTLY INOPERATIVE, OR THE TURN SIGNAL FLASHES FAST. *PE Read More »
GENERAL MOTORS: BCM CALIBRATIONS AVAILABLE TO RESTORE BULB OUTAGE DETECTION ON VEHICLES PRODUCED BY A SECOND STATE MANUFACTURER, TURN SIGNALS FLASH FAST AFTER FACTORY BOX REMOVED (UPFITTER). Read More »
GMC/CHEVROLET: THE LEFT OR RIGHT REAR TAIL, STOP AND/OR TURN SIGNAL LAMPS ARE INTERMITTENTLY INOPERATIVE, OR THE TURN SIGNAL FLASHES FAST. *PE Read More »
GENERAL MOTORS: BCM CALIBRATIONS AVAILABLE TO RESTORE BULB OUTAGE DETECTION ON VEHICLES PRODUCED BY A SECOND STATE MANUFACTURER, TURN SIGNALS FLASH FAST AFTER FACTORY BOX REMOVED (UPFITTER). Read More »
GMC: BMC FAILURE AFTER WINDSHIELD WIPER OPERATION-KEYWORDS: AJAR DOOR DOME DRIVER DIMMER FLASHER FOG HAUL HEADLIGHT HEAD HIGH HAZARD INOP INOPERATIVE LAMP LIGHT LOCK LOW NOT ON OFF POWER PARK RADIO RAP REPEAT SIGNAL SHUT SPEED STAY SWITCH ... Read More »
GMC: BMC FAILURE AFTER WINDSHIELD WIPER OPERATION-KEYWORDS: AJAR DOOR DOME DRIVER DIMMER FLASHER FOG HAUL HEADLIGHT HEAD HIGH HAZARD INOP INOPERATIVE LAMP LIGHT LOCK LOW NOT ON OFF POWER PARK RADIO RAP REPEAT SIGNAL SHUT SPEED STAY SWITCH ... Read More »
GMC: BMC FAILURE AFTER WINDSHIELD WIPER OPERATION-KEYWORDS: AJAR DOOR DOME DRIVER DIMMER FLASHER FOG HAUL HEADLIGHT HEAD HIGH HAZARD INOP INOPERATIVE LAMP LIGHT LOCK LOW NOT ON OFF POWER PARK RADIO RAP REPEAT SIGNAL SHUT SPEED STAY SWITCH ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
This Preliminary Information communication provides information to the technician about an owner that may request to have a different style mirror installed on their vehicle or request a different mirror before they purchase the vehicle. Read More »
This Preliminary Information communication provides information to the technician about the percentage of UV protection or tint offered by the windshield or side glass. Read More »
This technical bulletin provides a procedure for adding double sided tape on the right and left windshield side reveal moldings to remove tapping, clicking or ticking type noise. Read More »
This Preliminary Information communication provides information to the technician about the percentage of Ultraviolet protection or tint offered by the windshield or side glass. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A NORMAL CONDITION ON TEMPERED GLASS OF SPOTS SHOWING ON THE REAR AND SIDE WINDOWS WHEN THE VEHICLE IS IN THE SUNLIGHT. Read More »
GENERAL MOTORS: THE WINDOWS, FRONT AND REAR, WOULD BIND, POOR FIT, MISALIGNMENT, MAKES RATTLE OR SQUEAKING NOISES, MOVES SLOWLY AND IS INOPERATIVE. MODEL 2008-2014 VEHICLES AND TRUCKS. Read More »
GENERAL MOTORS: THE WINDOWS, FRONT AND REAR, WOULD BIND, POOR FIT, MISALIGNMENT, MAKES RATTLE OR SQUEAKING NOISES, MOVES SLOWLY AND IS INOPERATIVE. MODEL 2008-2014 VEHICLES AND TRUCKS. Read More »
This Preliminary Information communication provides information to the technician about the percentage of Ultraviolet protection or tint offered by the windshield or side glass. Read More »
This Preliminary Information communication provides information to the technician the steps to diagnose and repair vehicles that have windows inoperative while the engine is running but work when the engine is off. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have passenger window express down feature is inoperative. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have passenger window express down feature is inoperative. Read More »
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks. Read More »
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
This preliminary bulletin provides a procedure on how to reset the power folding mirriors after they been folded manually, to fix the customers concern of the mirriors shaking or fluttering at normal driving speeds. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS. Read More »
This preliminary informational bulletin provides a procedure for relearning the power folding mirriors and road testin to verify they correct a condtion of the power folding mirriors glass shakes, flutters at normal driving conditions. Read More »
This Preliminary Information communication provides information to the technician about an owner that may request to have a different style mirror installed on their vehicle or request a different mirror before they purchase the vehicle. Read More »
GMC: BMC FAILURE AFTER WINDSHIELD WIPER OPERATION-KEYWORDS: AJAR DOOR DOME DRIVER DIMMER FLASHER FOG HAUL HEADLIGHT HEAD HIGH HAZARD INOP INOPERATIVE LAMP LIGHT LOCK LOW NOT ON OFF POWER PARK RADIO RAP REPEAT SIGNAL SHUT SPEED STAY SWITCH ... Read More »
GMC: BMC FAILURE AFTER WINDSHIELD WIPER OPERATION-KEYWORDS: AJAR DOOR DOME DRIVER DIMMER FLASHER FOG HAUL HEADLIGHT HEAD HIGH HAZARD INOP INOPERATIVE LAMP LIGHT LOCK LOW NOT ON OFF POWER PARK RADIO RAP REPEAT SIGNAL SHUT SPEED STAY SWITCH ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Read More »
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Read More »
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. Read More »
GM: DIAGNOSE AND REPAIR HVAC BLOWER FUNCTION. MAY NOT BE ANY AIR FLOW FROM THE HVAC VENTS. ONE POSSIBLE OF THIS CONDITION MAY BE THE CONTACTS IN THE HVAC JUNCTION BLOCK(S) LOCATED AT THE RIGHT SIDE OF THE INSTRUMENTAL PANEL. Read More »
This service bulletin provides information on Takata Air Bag Courtesy Transportation Reimbursement Program - Applicable to GM Recalls listed in bulletin. Read More »
This service bulletin provides information on Takata Air Bag Completion Rate Improvement Program - Applicable to GM Recalls 14491, 14735,15040, 15041, 15043,15044, 15045, 15046, 15406,15438, 15442, 15815, 15816,15817, 15818, 15826, 17009, ... Read More »
GENERAL MOTORS: DIAGNOSTIC INFORMATION FOR INTERMITTENT RESTRAINTS, AIR BAG (SIR) INDICATOR/LAMP ON WITH DTC(S) B0012, B0013, B0016, B0016, B0019, B0020, B0022, B0023, B0026, B0033, B0040, B0042 OR B0044 SET. Read More »
GMC/CADILLAC/CHEVROLET: AIR BAG READINESS LIGHT ON, SERVICE AIR BAG MESSAGE, INFLATABLE RESTRAINT SENSING AND DIAGNOSTIC MODULE (SDM) CORROSION (REPLACE SDM/CUT AND REMOVE CARPET PAD). Read More »
GENERAL MOTORS: ENGINE RUNNING WITH KEY OFF, CONTINUOUS RUN; SENSING DIAGNOSTIC MODULE (SDM), NO COMMUNICATION, SERVICE AIR BAG LIGHT ILLUMINATED (INSTALL DIODE TO SOLENOID/RELAY). *PE Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B0081 in the Sensing and Diagnostic Module and Passenger Presence Sensor modules. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B0081 in the Sensing and Diagnostic Module and Passenger Presence Sensor modules. Read More »
This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B0081 in the Sensing and Diagnostic Module and Passenger Presence Sensor modules. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B0081 in the Sensing and Diagnostic Module and Passenger Presence Sensor modules. Read More »
This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button ... Read More »
GM: THERE ARE SEAT BELT PROBLEMS: DIFFICULTY LATCHING AND UNLATCHING BUCKLE. BUCKLE RELEASE BUTTON IS STICKING. SEAT BELT WARNING LIGHT ILLUMINATED. LIKELY CAUSED BY STICKY BEVERAGES THAT ARE SPILLED INTO THE BUCKLE ASSEMBLY. Read More »
This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button ... Read More »
GM: THERE ARE SEAT BELT PROBLEMS: DIFFICULTY LATCHING AND UNLATCHING BUCKLE. BUCKLE RELEASE BUTTON IS STICKING. SEAT BELT WARNING LIGHT ILLUMINATED. LIKELY CAUSED BY STICKY BEVERAGES THAT ARE SPILLED INTO THE BUCKLE ASSEMBLY. Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have water or dust from the openings under the bed rails near the stake pockets. Read More »
This preliminary information bulletin provides information on installing new rivets on the accessory tonneu cover to correct a customers comments on the cover seeming loose Read More »
This Preliminary Information communication provides information to the technician about vehicles that have water or dust from the openings under the bed rails near the stake pockets. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS. Read More »
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
This Preliminary Information communication provides information to the technician about vehicles that the customer or up-fitter may have removed the rear bumper, install a different rear bumper, or add a different box/flat bed/cube ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have Diagnostic Trouble Code B2555 may be found in a Driver and/or Passenger Door Module. Read More »
GENERAL MOTORS: THE WINDOWS, FRONT AND REAR, WOULD BIND, POOR FIT, MISALIGNMENT, MAKES RATTLE OR SQUEAKING NOISES, MOVES SLOWLY AND IS INOPERATIVE. MODEL 2008-2014 VEHICLES AND TRUCKS. Read More »
GENERAL MOTORS: THE WINDOWS, FRONT AND REAR, WOULD BIND, POOR FIT, MISALIGNMENT, MAKES RATTLE OR SQUEAKING NOISES, MOVES SLOWLY AND IS INOPERATIVE. MODEL 2008-2014 VEHICLES AND TRUCKS. Read More »
This Preliminary Information communication provides information to the technician about customers that are unable to override the automatic door locking feature. Technician will update the Body Control Module on 2006 to 2007 model years. Read More »
This Preliminary Information communication provides information to the technician about vehicles that unable to program the key fobs to the vehicle. Read More »
This Preliminary Information communication provides information to the technician about vehicles that unable to program the key fobs to the vehicle. Read More »
GM: THE CHROME OUTSIDE DOOR HANDLE IS CRACKED OR LOOSE AT THE SCREW WHERE IT ATTACHES. GREASE MAY HAVE CAUSE THE SCREW TO DEGRADE OR THE TORQUE WAS TOO HIGH. *RM Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have tailgate may not lower slowly like the New 2014 Silverado 1500 / Sierra 1500 models. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have tailgate may not lower slowly like the New 2014 Silverado 1500 / Sierra 1500 models. Read More »
This Preliminary Information communication provides information to the technician about customers that are unable to override the automatic door locking feature. Technician will update the Body Control Module on 2006 to 2007 model years. Read More »
This Preliminary Information communication provides information to the technician about vehicles that unable to program the key fobs to the vehicle. Read More »
GM: THE FRONT OR REAR DOOR MAY NOT OPEN FROM THE INSIDE OR OUTSIDE HANDLE, THE DOOR WILL NOT UNLOCK WITH ANY METHOD. THE PROBABLY CAUSE AN INCORRECT INSTALLATION OF A HANDLE COMPONENT. *RM UPDATED ON 7/26/2013. Read More »
This Preliminary Information communication provides information to the technician about vehicles that unable to program the key fobs to the vehicle. Read More »
CADILLAC/CHEVROLET/GMC: LOCATIONS OF HIGH SPEED GMLAN WIRING CONCERNS. GAUGES INOPERATIVE, NO CRANK, HARSH TRANSMISSION SHIFTING, NO TRANSMISSION SHIFTING, DOOR LOCKS CYCLING AND INDICATORS ON. *PE UPDATED 11/17/10. Read More »
GMC: BMC FAILURE AFTER WINDSHIELD WIPER OPERATION-KEYWORDS: AJAR DOOR DOME DRIVER DIMMER FLASHER FOG HAUL HEADLIGHT HEAD HIGH HAZARD INOP INOPERATIVE LAMP LIGHT LOCK LOW NOT ON OFF POWER PARK RADIO RAP REPEAT SIGNAL SHUT SPEED STAY SWITCH ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on or reduced engine power message. Read More »
This Preliminary Information communication provides information to the technician with the installation of Cruise Control on a vehicle which did not come equipped with the option. Read More »
This Preliminary Information communication provides information to the technician with the installation of Cruise Control on a vehicle which did not come equipped with the option. Read More »
This Preliminary Information communication provides information to the technician with the installation of Cruise Control on a vehicle which did not come equipped with the option. Read More »
This Preliminary Information communication provides information to the technician with the installation of Cruise Control on a vehicle which did not come equipped with the option. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an instrument panel backlighting flashes, flickers or inoperative, unwanted horn activation, radio controls inoperative or unwanted ... Read More »
CADILLAC/GMC/CHEVROLET: INFORMATION ON CRUISE CONTROL BEING INOPERATIVE DUE TO BPP CIRCUIT SIGNAL AND/OR TCC/CRUISE BRAKE PEDAL PARAMETERS, WHEN BRAKE PEDAL IS RELEASED BUT SHOWS APPLIED. Read More »
VEHICLE SPEED CONTROL:THROTTLE:THROTTLE POSITION SENSOR (TPS)
This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Read More »
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty. Read More »
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Read More »
This informational bulletin provides information on the proper mounting paste to apply to tires when mounting and balancing them to prevent conditions like Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip ... Read More »
GENERAL MOTORS: DIAGNOSING POWER STEERING CONCERNS. IN RARE CASES, CUSTOMERS MAY COMMENT ON A LACK OF STEERING ASSIST WHEN STOPPED OR DURING PARKING LOT TYPE OF MANEUVERS. *JS UPDATED 09/02/14*LJ Read More »
This informational bulletin provides the technician with information on tire radial force variations and how to balance a tire using the balancer. Read More »
This warranty administration bulletin provide policy information on GM of Canada New Vehicle Limited Warranty Tire Program and Global Warranty Management (GWM) Submission Information. Read More »
This warranty administration bulletin provide policy information new tire warranty program and global warranty management submission information. Read More »
This informational bulletin provides the proper information used to determine the road force variences within new tires being installed and the proper forms used to send the tires back if the road force is not within spec. Read More »
This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Read More »
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Read More »
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns. Read More »
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement. Read More »
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel). Read More »
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement. Read More »
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel). Read More »
This informational bulletin provides information on the proper mounting paste to apply to tires when mounting and balancing them to prevent conditions like Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip ... Read More »
This warranty administration bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment. Read More »
This informational bulletin provides information on chemical staining, pitting, corrosion and/or spotted appearance of chromed aluminum wheels, along with warranty information regarding these conditions. Read More »
This preliminary information bulletin provides information on how to remove stainless steel wheel nut caps with the matching depth of socket used on the wheel nut. Read More »
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Read More »
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Read More »
This informational bulletin provides a revision for 07-03-10-015B to add the 2013-2014 model years and remove the Saab Warranty Information. Read More »
LOW TIRE PRESSURE, LEAKING CAST ALUMINUM WHEELS (REPAIR WITH ADHESIVE SEALANT). 2008 AND PRIOR GM PASSENGER CAR AND LIGHT DUTY TRUCKS (INCLUDING SATURN) AND HUMMER H2, H3 AND SAAB 9-7X WITH CAST ALUMINUM WHEELS. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have grease leaking from front hub bearings. Technician should not replace the bearing for grease purge. Read More »
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have an intermittent "Check Trailer Wiring" message on the Driver Information Center. Read More »
This Preliminary Information communication provides information to the technician about customer's wanting to add the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full Size ... Read More »
This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices Read More »
This Preliminary Information communication provides information to the technician about vehicles that are unable to set a personalized easy exit seat and/or power tilt column position and they will only move a predetermined amount. Read More »
This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices Read More »
This Preliminary Information communication provides information to the technician about vehicles that after installing the GM Accessory Heated Seat Kit, one or more of the following issues may be present the heated seat back and/or bottom ... Read More »
GM: THE DRIVER OR PASSENGER HEATED SEAT ARE INOPERATIVE. THEY ARE SLOW TO WARM OR MAY SHUT OFF. THERE ARE TROUBLE CODES SET RELATED TO THE GROUND TERMINAL HARNESS. *RM Read More »
This preliminary informational bulletin provides a revision of PI0639B to add the 2013 model year and update the labor operation information. Read More »
GMC/CHEVROLET/CADILLAC: INSTRUMENT PANEL MESSAGES REGARDING STABILITRAK MESSAGE, TRACTION CONTROL MESSAGE, SERVICE BRAKE SYSTEM MESSAGE, IS OFF AND GAUGES, IN VARIOUS MODULES LOW SPEED SETTINGS, ARE INOPERATIVE. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Read More »
GMC/CHEVROLET/CADILLAC: INSTRUMENT PANEL MESSAGES REGARDING STABILITRAK MESSAGE, TRACTION CONTROL MESSAGE, SERVICE BRAKE SYSTEM MESSAGE, IS OFF AND GAUGES, IN VARIOUS MODULES LOW SPEED SETTINGS, ARE INOPERATIVE. Read More »
This Preliminary Information communication provides information to the technician that during the Pre-Delivery Inspection it may be noticed that the backup alarm is inoperative. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have Diagnostic Trouble Code B2555 may be found in a Driver and/or Passenger Door Module. Read More »
GMC: BMC FAILURE AFTER WINDSHIELD WIPER OPERATION-KEYWORDS: AJAR DOOR DOME DRIVER DIMMER FLASHER FOG HAUL HEADLIGHT HEAD HIGH HAZARD INOP INOPERATIVE LAMP LIGHT LOCK LOW NOT ON OFF POWER PARK RADIO RAP REPEAT SIGNAL SHUT SPEED STAY SWITCH ... Read More »
This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment. Read More »
This technical bulletin provides repair information to correct a customer concern of Clock Shows Dashes and Cannot be Set After Battery Disconnect. Read More »
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear. Read More »
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Read More »
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier ... Read More »
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC). Read More »
This warranty administration bulletin provide policy information to cover GM's policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada. Read More »
This Preliminary Information document advises technicians that a condition may occur with the listed vehicles where the radio clock may not display the time. Read More »
This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels. Read More »
This technical bulletin provides repair information for installing a new stabilizer shaft bracket to correct a customer concern of on a clunking noise originating from the front of the vehicle that is more predominant during turns or ... Read More »
This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed to complete some repairs. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
This Preliminary Information communication provides the technician with a list of modules to check for communication with the scan tool, if the navigation radio does not display the current Hybrid mode. Read More »
OnStar? Voice Fallback Number Update Some customers may have received a letter from OnStar? stating that "We recently tried to provide a software update to the OnStar? hardware in your vehicle. Read More »
Clean Exhaust Filter see owners manual now or cleaning exhaust filter keep driving until message is cleared displayed on DIC, DTC P2463 May be set Read More »
This informational bulletin provides information to correct a dealer concern of what they perceive to be paint staining when the protective shipping film is removed from certain vehicles. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE DRIVE MOTOR GENERATOR CONTROL MODULE AND ACCESSORY POWER MODULE ARE BEING PLACED ON RESTRICTION THROUGH THE GENERAL MOTORS TECHNICAL ASSISTANCE CENTER. Read More »
This preliminary informational bulletin provides information that accessory remote start does not work with OnStar RemoteLink? phone application. Read More »
This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions and to correct the customers concern of the radio being loud during navigation. Read More »
This informational bulletin provides the technician with information on tire radial force variations and how to balance a tire using the balancer. Read More »
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary. Read More »
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Read More »
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Read More »
This Preliminary Information communication provides information to the technician about the new fluids available for axle service and clarifies usage. Technician will use the chart to determine the proper axle lubricant to use. Read More »
This preliminary informational bulletin provides a revision of PI0639B to add the 2013 model year and update the labor operation information. Read More »
This informational bulletin provides a revision for 02-08-98-002C to add the 2010-2013 model years and revise the Approved Refinish Materials booklet information. Read More »
This informational bulletin provides a revision 11-00-90-001A to add the 2014 model year. Also, a bullet was added to the dexos 2? section with information on the 2014 Cruze diesel. Read More »
This informational bulletin provides a revision for 09-00-89-008 to add model years, update the Labor Operation Information and Transaction Submissions Procedure and general content updates. Read More »
This informational bulletin provides a revision for 07-03-10-015B to add the 2013-2014 model years and remove the Saab Warranty Information. Read More »
This informational bulletin is a revision for 07-00-89-037E to add the 2014 model year and to update the labor operation under Courtesy Transportation Warranty Transaction Submission. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS. Read More »
GM: THE CARPET IS CURLING AT THE TOP FRONT EDGE. THE CARPET WAS FOLDED PRIOR TO INSTALLATION AND WHEN INSTALLED IT CURLS BACK UP. 2007-2012 SILVERADO/SIERRA. *RM Read More »
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only). Read More »
This Preliminary Information communication provides information to the technician with the installation of Cruise Control on a vehicle which did not come equipped with the option. Read More »
This Preliminary Information document advises technicians that a condition may occur with the listed vehicles where the radio clock may not display the time. Read More »
This Preliminary Information document advises technicians that a condition may occur with the listed vehicles where the radio clock may not display the time. Read More »
44180 02 - Customer Satisfaction. Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN. THE VEHICLE'S XM TRAVEL LINK MAY BE INOPERTIVE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. Read More »
This informational bulletin provides Information Regarding Servicing Components Located Near SIR Components and how to properly disable the SIR system for repairs at or near Read More »
This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only) Read More »
This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer concern of seeing a white film/residue on the IP pad and/or door trim panels. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. Read More »
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Read More »
This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only). Read More »
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them. Read More »
This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement. Read More »
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Read More »
This preliminary informational bulletin adds the 2015 model year to repair information on correcting a customer concern of poor, limited, reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) range. Read More »
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Read More »
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Read More »
This Preliminary Information communication provides information to the technician about vehicles that the OnStar LED is staying on after the vehicle Retained Accessory Power has turned off and/or their Bluetooth phone stays connected ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that the OnStar LED is staying on after the vehicle Retained Accessory Power has turned off and/or their Bluetooth phone stays connected ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have "Press check to turn off motion sensor" message on the Driver Information Center. Read More »
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have an air condition that has poor performance during high ambient temperatures. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have tailgate may not lower slowly like the New 2014 Silverado 1500 / Sierra 1500 models. Read More »
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Read More »
This Preliminary Information communication provides information to the technician about vehicles that unable to program the key fobs to the vehicle. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. Read More »
This warranty administration bulletin provide policy information on a revised customer concern not duplicated/verified labor operation numbers and how to submit CCND. Read More »
This Preliminary Information communication provides information to the technician about vehicles that for no reason the alarm will go active. Read More »
This Preliminary Information communication provides information to the technician that during the Pre-Delivery Inspection it may be noticed that the backup alarm is inoperative. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a compass that's not accurate or slow to update. Read More »
This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation settings for concernc regarding noice drop outs during calls and muffled sound. Read More »
This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation settings for concernc regarding noice drop outs during calls and muffled sound. Read More »
This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Read More »
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Read More »
This Preliminary Information communication provides information to the technician about Electronic Brake Control Module relearn procedure is required anytime the Electronic Brake Control Module is replaced or has been Service Programming ... Read More »
This Preliminary Information communication provides information to the technician with the installation of Cruise Control on a vehicle which did not come equipped with the option. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a "Service Stability Message" appears on the Drivers Information Center. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have the content theft alarm is inoperative. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have passenger window express down feature is inoperative. Read More »
This preliminary informational bulletin provides a list of corrections for multiple concerns regarding Unexpected Loss of Radio Audio (Radio Goes Silent/No Sound) and Other Blackberry Phone - Bluetooth ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Read More »
This Preliminary Information communication provides information to the technician about vehicles that unable to program the key fobs to the vehicle. Read More »
This Preliminary Information communication advises the technician about key and theft information for Fleet Vehicles equipped with RPO 6E2 or 6E8 and converting to fleet mode. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have the content theft alarm is inoperative. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS. Read More »
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR? TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO ... Read More »
This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Read More »
This preliminary bulletin explains to the technician to use the vin when reprogramming the radio using the techline/service programming systems. Read More »
This preliminary bulletin provides procedures on how to reset or refresh the XM radio receiver is the customers states that they only get a few channels. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have navigation or radio screen is blank or flashes on and off, no sound from speakers, and rear DVD screen inoperative. Read More »
This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation settings for concernc regarding noice drop outs during calls and muffled sound. Read More »
This informational bulletin provides information regarding the inappropriate warranty claims submitted for damaged radios and instrument panel clusters, provides exampls on whats an acceptable for warranty and whats ... Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A LIST OF CORRECTIONS FOR MULTIPLE CONCERNS REGARDING UNEXPECTED LOSS OF RADIO AUDIO (RADIO GOES SILENT/NO SOUND) AND OTHER BLACKBERRY PHONE - BLUETOOTH ... Read More »
This preliminary informational bulletin provides a list of corrections for multiple concerns regarding Unexpected Loss of Radio Audio (Radio Goes Silent/No Sound) and Other Blackberry Phone - Bluetooth ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an instrument panel backlighting flashes, flickers or inoperative, unwanted horn activation, radio controls inoperative or unwanted ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Read More »
GMC: BMC FAILURE AFTER WINDSHIELD WIPER OPERATION-KEYWORDS: AJAR DOOR DOME DRIVER DIMMER FLASHER FOG HAUL HEADLIGHT HEAD HIGH HAZARD INOP INOPERATIVE LAMP LIGHT LOCK LOW NOT ON OFF POWER PARK RADIO RAP REPEAT SIGNAL SHUT SPEED STAY SWITCH ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Read More »
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR? TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Read More »
This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only) Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. Read More »
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Read More »
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Read More »
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Read More »
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have navigation or radio screen is blank or flashes on and off, no sound from speakers, and rear DVD screen inoperative. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a compass that's not accurate or slow to update. Read More »
This informational bulletin provides information regarding the inappropriate warranty claims submitted for damaged radios and instrument panel clusters, provides exampls on whats an acceptable for warranty and whats ... Read More »
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Read More »
BUICK\CADILLAC\CHEVROLET\GMC\PONTIAC\SATURN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ONSTAR SYSTEM INOPERATIVE; REPLACE ONSTAR MODULE. Read More »
This Preliminary Information communication advises the technician that the Auxiliary Transmission Fluid Pump Control Module and Auxiliary Transmission Fluid Pump placed on parts restriction by General Motors Technical Assistance Center. Read More »
This Preliminary Information communication advises the technician that the 2ML70 Transmission Assembly will be placed on restriction through the General Motors Technical Assistance Center. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Read More »
This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels. Read More »
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim. Read More »
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Read More »
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only). Read More »
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only). Read More »
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only). Read More »
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process. Read More »
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada. Read More »
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim. Read More »
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC). Read More »
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS). Read More »
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS). Read More »
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC). Read More »
This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and reprogram modules. Read More »
14648A - Customer Satisfaction. Certain vehicles have a performance issue with their OnStar modules that could impact the vehicle?s battery life. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES POLICY INFORMATION ON USING GM SERVICE POLICIES AND PROCEDURE MANUAL THAT REPRESENT KEY GM REQUIREMENTS FOR SERVICE OPERATIONS. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON GM?S POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA. Read More »
This informational bulletin provides Information Regarding Servicing Components Located Near SIR Components and how to properly disable the SIR system for repairs at or near Read More »
This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada). Read More »
This informational bulletin provides information to dealership personnel on proper engine and automatic transmission/transaxle identification. Read More »
This warranty administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment. Read More »
This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada). Read More »
This informational bulletin provides dealership personnel with Global Warranty Management (GWM), Warranty Parts Center (WPC), and Parts Return Program information. Read More »
This informational bulletin adds 2014 - 2015 model years to information regarding comeback prevention and using Customer Concern Verification Sheets (CCVS). Read More »
This warranty administration bulletin adds 2012 - 2015 model years to information communicating a change in the product field action customer reimbursement procedure (U.S. Dealers Only). Read More »
This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm Read More »
This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to find growing concerns around them. Read More »
BUICK\CADILLAC\CHEVROLET\GMC \PONTIAC\SATURN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ONSTAR SYSTEM INOPERATIVE - REPLACE ONSTAR MODULE. Read More »
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels ... Read More »
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier ... Read More »
This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only). Read More »
This informational bulletin provides information for dealers/technicians on when and how to submit a Field Product Report (FPR) (U.S. Dealers Only). Read More »
This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications. Read More »
This informational bulletin provides dealership personnel information on unscheduled supplemental services (including flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only). Read More »
This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only). Read More »
This warranty administration bulletin provides information to clarify proper transaction administration of GM Dealer Empowerment Program and Goodwill Cases. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE DRIVE MOTOR GENERATOR CONTROL MODULE AND ACCESSORY POWER MODULE ARE BEING PLACED ON RESTRICTION THROUGH THE GENERAL MOTORS TECHNICAL ASSISTANCE CENTER. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A SERVICE ENGINE SOON LAMP, ENGINE MISFIRE ON CYLINDER 1, 4, 6, OR 7 AND/OR TICK NOISE. Read More »
This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and now is refered to Article 3.2. Read More »
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause ... Read More »
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have "Press check to turn off motion sensor" message on the Driver Information Center. Read More »
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not. Read More »
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Read More »
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Read More »
This warranty administration bulletin provide policy information on a revised customer concern not duplicated/verified labor operation numbers and how to submit CCND. Read More »
This Preliminary Information communication provides information to the technician about vehicles that for no reason the alarm will go active. Read More »
This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm Read More »
This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to find growing concerns around them. Read More »
This Preliminary Information communication provides information to the technician about vehicles that are unable to set a personalized easy exit seat and/or power tilt column position and they will only move a predetermined amount. Read More »
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts. Technician can check Service Information for some accessories. Read More »
This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels. Read More »
This warranty administrational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm Read More »
This warranty administrational bulletin provides information on courtesy transportation and roadside assistance programs offered through GM. Read More »
GM: THE CARPET IS CURLING AT THE TOP FRONT EDGE. THE CARPET WAS FOLDED PRIOR TO INSTALLATION AND WHEN INSTALLED IT CURLS BACK UP. 2007-2012 SILVERADO/SIERRA. *RM Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE AN OUTSIDE AIR TEMPERATURE INOPERATIVE. Read More »
This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system. Read More »
This technical bulletin provides a procedure to correct a customer concern of reduced heater performance with winter grille cover installed. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have an air condition that has poor performance during high ambient temperatures. Read More »
This warranty administration bulletin provide policy information on a revised customer concern not duplicated/verified labor operation numbers and how to submit CCND. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a cold air leak on the front passenger side while driving. Read More »
This preliminary informational bulletins provides information regarding the release of a new designed HVAC blower motor assembley. The bulletin provides information on how to correctly install the parts to function as intended. Read More »
CADILLAC/CHEVROLET/GMC: ORIGINAL STYLE BLOWER MOTOR ASSEMBLY IS NO LONGER AVAILABLE. A REVISED HVAC BLOWER MOTOR ASSEMBLY FOR FULL SIZE TRUCKS IS REQUIRED, WITH MODIFICATIONS, TO FUNCTION PROPERLY. *PE UPDATED 2/25/13. Read More »
This Preliminary Information communication provides information to the technician about customers may inquire about the availability of the passenger compartment air filter. Read More »
