This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When I bought my 04 Silverado truck used in February of this year I noticed a klunking in the steering. After getting it checked out I found out that it was the upper intermediate steering shaft. My father-in-law bought an 02 and had the same problem. Well after doing some research I found out that this is a huge problem with the 01-05 Silverado. I have spoken to other owners about this and a couple have said that GM said that its not a safety issue so they wouldn't fix it. They make a replacement for this shaft but it is $92 and then they have to put it in. I think that if it is a problem that is this big that they should fix it for free. I just want to make it known that we the GM owners are getting shafted you could say and they don't care. I wanted to see what I could do to try to get them to help us out.
Contact stated while driving vehicle shook and vibrated. He took vehicle to dealer to have the steering column shaft replaced with only 25, 000 miles on the vehicle. The vehicle now has 54, 000 miles. However, the problem recurred.
Steering shaft rattles. More severe while turning curves, or on bumpy roads. No failure yet. Dealer will only apply grease. No recall notification to date, dealer has not replaced.
While driving a rattling noise was coming from the front. Consumer drove vehicle to the dealer, and mechanic determined that steering wheel shaft needed to be replaced.
- Coal Valley, IL, USA
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- Richmond, VA, USA