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4.9

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,440 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Chevrolet Silverado 3500 steering problems

steering problem

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2003 Chevrolet Silverado 3500 Owner Comments

problem #15

May 282008

(reported on)

Silverado 3500

  • 13,000 miles

A D V E R T I S E M E N T S

2003 Chevrolet Silverado with brake problems. Consumer states that the vehicle is on its second set of rotors and third set of pads. He believes that the 2003 and 2004 Chevy Silverado should be included in the recall. The rotors were rusting and falling apart. The consumer also stated there was a constant noise coming from the steering column.

- Salem, OH, USA

problem #14

Oct 202007

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • 65,000 miles
There hasn't been an accident or any injury (yet) but steering related issues concern me and I don't know what could happen if left too long. The steering column makes thumping and chattering noises. This will be the third time it needs to be repaired, first at 35K, GM replaced under warranty, second at 51K, the dealer just removed some steering shaft and greased it, now it's doing it again at 65K. I haven't had it fixed yet, I don't drive it everyday, but I'm willing to bet the dealer will want to replace it this time.

- Port Jervis, NY, USA

problem #13

Oct 022006

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • 32,000 miles
: the contact stated while making turns, there was rattling in the steering column. The dealership greased the steering column but the problem returned.

- Fairbanks, AK, USA

problem #12

Sep 262005

Silverado 3500 8-cyl

  • miles

A D V E R T I S E M E N T S

In September 2003, I purchased A2003 Chevrolet Silverado Z71. On February 6, 2005, I had to have a "lube pack" replaced on the steering column. Everytime I turned the steering wheel, a loud noise was heard. On September 26, 2005, I had to have the "lube pack" replaced again, for the same reason. I took the vehicle in to the dealer again several months ago and I complained about the same noise. He told me, after checking it, that it would be best if I waited a little longer, because GM would only replace the "lub pack" one more time at their cost. After searching for similar problems on the web site, I see I am not the only person having this problem; many other purchasers of GM trucks are having the problem and it has been occurring since 1999. I was under the impression that part of nhts's job was to investigate and see that corrective action was taken so that the safety of drivers and passengers was insured. It also appears that no one, especially nhts, knows whether this steering problem constitutes a dangerous condition. I realize that a recall of vehicles to fix the problem would be most expensive for GM, which is having financial problems at this time, but GM is responsible for doing nothing about a problem that could be a serious one, even if just one life is lost because of it.

- Bassett, VA, USA

problem #11

Jul 252006

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • 28,000 miles
: the contact stated, at various speeds, the steering column made a clunking sound. The vehicle has been to the dealership three times for this problem. During each visit, the steering column has been lubed. The noise returns every time.

- Morris Plains, NJ, USA

problem #10

Apr 282006

Silverado 3500 8-cyl

  • Automatic transmission
  • 47,000 miles
: the contact stated while driving various speeds, there was a loud, popping noise within the steering column. The vehicle was seen by a dealer who lubricated the steering column. Afterwards, the problem persisted and the steering column was replaced. Although the popping noise resumed, the dealer determined the new steering column needed additional lubrication. The manufacturer was alerted of the problem.

- Athens, AL, USA

problem #9

Apr 272006

Silverado 3500

  • miles

A D V E R T I S E M E N T S

Clunking noise in steering column. (intermediate steering shaft service kit).

- Miamisburg, OH, USA

problem #8

Nov 212005

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • 78,000 miles
The contact stated the steering column was loose and he heard a popping noise coming from the steering column. On June 29, 2004 the steering shaft was replaced under warranty. There was 35,000 miles on the vehicle. At 78,000 miles the problem recurred. Also, the steering was difficult to maneuver; especially at higher speeds, and when there were indentations in the pavement. The dealership agreed that the problem is with the steering shaft occurred again. The vehicle has not been repaired.

- Gallatin, TN, USA

problem #7

Aug 012005

Silverado 3500

  • miles
Consumer's 2003 Chevrolet Silverado developed problems with the steering column and the front shocks.** answer required***. when making turns or hitting bumps, the vehicle would vibrate. The front shocks were replaced. The more the consumer drove the vehicle, the louder it would get.

- Winston-Salem, NC, USA

problem #6

Dec 202003

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • 15,000 miles
4X4 not working, charcoal canister, cd-player 3 times, complete new brake system from rotors, seals, caliperes etc. That I paid for $1,000., window regulator, door latches, noise coming from the steering area, dash peeling apart, chapman Chevy replaced all four tires twice within 50,000 miles-I finally went and spent $1,200 on new tires to make sure my family and I our safe

- Maricopa, AZ, USA

problem #5

Nov 152004

Silverado 3500

  • Automatic transmission
  • 19,500 miles

A D V E R T I S E M E N T S

When you turn the steering wheel, you can hear a noise and there is a vibration in the steering column. The consumer took the vehicle in to the dealer, and the lower steering coupling was defective. It is on back order.

- Cincinnati, OH, USA

problem #4

Dec 012004

Silverado 3500 8-cyl

  • Automatic transmission
  • 600 miles
Computer goes haywire by lighting all kind of imformation and sounding the buzzer.( computer stops acting out after one turn vehicle off and star engine again). Steering wheels has a knock which is getting worse as time goes on. Passenger window malfunction, does not operate. ( up or down).

- Boca Raton, FL, USA

problem #3

Nov 012003

Silverado 3500

  • miles
While driving steering mechanism made popping and clicking noises. Consumer was very concerned. Took the vehicle to the dealer, but problem recurred.

- Ozark, AL, USA

problem #2

Jun 012004

Silverado 3500

  • miles
While making a right turn a loud knocking noise was heard coming from the steering column. Consumer drove vehicle to the dealer for inspection, and mechanic determined that steering column needed to be replaced due to a worn out shaft, and lack of steering column lubrication. Consumer informed the mechanic that the problem recurred.

- Salisbury, NC, USA

problem #1

Aug 092003

Silverado 3500 8-cyl

  • Automatic transmission
  • 8,500 miles
There is a loose feeling and knocking in the left front tire, or suspension area, the knock is transmitting through the steering column.

- Hudson, FL, USA

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