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5.0

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,305 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Chevrolet Silverado 3500 body / paint problems

body / paint problem

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2003 Chevrolet Silverado 3500 Owner Comments

problem #7

Apr 102015

Silverado 3500

  • miles

A D V E R T I S E M E N T S

I have had to replace the distributor cap and rotor bug often due to corrosion after less than 1000 miles. This is very dangerous. The dealership installed cover over the ac line and that had little effect. It is my belief that this is a manufacture flaw.

- Norman, OK, USA

problem #6

Jul 242014

Silverado 3500 4WD 8-cyl

  • miles
Frame rust enough to void inspection. Rust noticed within a year after purchase. Vehicle now fails inspection. I have another older GM vehicle housed in the same place, driven in the same area with double the mileage and three years older without this issue. I feel it is design/materials issue.

- Acton, ME, USA

problem #5

Nov 182004

Silverado 3500 8-cyl Diesel

  • 30,998 miles
This claim is on a Chevy Silverado 3500 diesel truck that I bought new. Around 30,000 miles this vehicle was taken in for clutch problems 3 times, brakes going to the floor, the windshield coming loose, radio problems, steering problems and tire wear. General Motors, the better business bureau and the federal government was contacted an assured me this truck was not a lemon, I said it was. Now between 30,000 and 90,000 miles I have had numerous problems. I had the doors lock for no reason at all, lock by themselves. Both driver and passenger doors have hung at the fender causing massive dents where I had to force the doors open due to contact between the door and fender. The initial brake problem has come back. I had a water leak in the cab around the lights, that caused water damage to the seats. I rewired the rear lights, because the circuit board went out several times. Four sets of tires have been placed on this truck at 90,000 miles (tires cost around $1,000 a set). I have tried three brands of tires. They are generals (6 ply), Geo trac (10 ply), and toyo (10 ply). The dash system is going out (dash costs $1200). The truck is lacking power when pulling and today 7/28/2010 the clutch almost came out during normal driving at 90,232 miles (probably will cost between $2,000 and $3,000 if not more). The engine oil plus filter, the fuel filters, and greasing of the tie rod ends are all done per manufactures specifications. This truck has never been in a wreck, but looking at the door and fender problem, one would think it has. This truck has been a problem from day one. It is a lemon and a safety hazard. The lemon law was changed from three failures to four failures during the time this happened. Now the vehicle lemon law year is any vehicle 2004 or after. This truck is a 2003 model. It is time all parties involved come to the table and deal. The vehicle had an oil leak between the clutch and the engine that was never fixed. The engine was not running at full RPM. Updated IVOQ 10/01/10

- Kingston, TN, USA

problem #4

Apr 302010

Silverado 3500

  • 96,000 miles

A D V E R T I S E M E N T S

In-dash gear selector light is inoperable. Light stopped burning for no reason and during the day time can not see what gear the vehicle is currently in. There is a possibility that vehicle could not be in park and could roll away from vehicle operator when it was thought to be in a parked position. To fix the light one large part that covers multiple dash components is replaced not just a single component and this part costs hundreds of dollars even if other components are working fine. This component also has to be installed by a dealership since it covers the odometer.

- Fort Polk, LA, USA

problem #3

Oct 152003

Silverado 3500

  • Automatic transmission
  • 10,140 miles
Constant wind noise from hood hinge flaps and top windshield seal at 50 and above. Also driver door seal squeals. I repaired the flapping noises myself after the dealer tried 6 times and said it was my bug deflector. The door seal was replaced after 6 trips and is worse now than then. I repaired this as well as I could. They replaced 1 of 3 seals. After 6 visits for my Goodyear tires (nothing found wrong again) they decide to replace them. It took 2 weeks to get tires and then they replaced 2. the trans is clunker and has computer software issues causing shifting problems and dealer can not duplicate. The computer thinks it is ok so no codes will be stored. I also pointed out the GM tsb's to them on this problem. I may as well go to the zoo for service at least I get to expect poor service from wild animals. I wrote the vp of GM and he responded to me and forwarded my letter to vp of sales and service. Went back for repairs and still have same problems and the new tires with 1000 miles are bad just like the others. $38,000 piece of junk with $3 hr monkeys repairing it. What a joke, they can have this truck back since there is nothing wrong with it. I was also refused service two times by my local dealer because I bought it else where. Service manager said: "you are not our loyal customer and if we decide to service you, you go behind our loyal customers, reguardless of order". I think he may be looking for other employment now that the vp called me to discuss my concerns, but that is still against the law and the GM contract. Think I am going to just get a horse and when it stops working just shoot it.

- Covington, GA, USA

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problem #2

Mar 032004

Silverado 3500 4WD 8-cyl Diesel

  • Automatic transmission
  • 3,000 miles
Paint over entire truck is very thin and chips and scratches down to the metal caused by such things as snow between tailgate and bed. Have 3 older Chevrolet trucks and none of the others have this problem.

- Arvada, WY, USA

problem #1

Aug 222003

(reported on)

Silverado 3500 8-cyl

  • Manual transmission
  • 2,000 miles
The odometer system failed. The dealership stated that this was due to a failure at the time of manufacturing.

- Elgin, TX, USA

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