This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact states he owns a 2002 Chevrolet Silverado 2500 hd pick-up. While driving he heard a popping sound from underneath the hood. The steering became almost impossible to control, and when the brakes were applied it was almost impossible to stop the vehicle. Upon inspection from a service dealer, it was determined that the shaft in the power steering pump broke. The dealer stated that the popping sound was when the shaft broke. The dealer had to replace the old power steering pump with a new and improved power steering pump. The manufacturer stated there was a recall for the 2000 Chevrolet Silverado 2500 hd pick-up, but the recall did not extend past the 2000 model year truck.
Consumer states that the drivers side mirror vibrates causing a visual inability to see oncoming vehicles on the road. Dealer notified repaired and replaced problem reoccured.
- Red Oak, TX, USA
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- Webster, NY, USA