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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Silverado 3500 brakes problems

brakes problem

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2002 Chevrolet Silverado 3500 Owner Comments

problem #3

Dec 072004

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

2002 Chevy Silverado Z71 truck - bought new from mcclinton Chevrolet parkersburg wv. The truck started with a clicking noise when put in reverse. Took to machanic who stated that all 4 rotors were pitted and rusted and needed replaced. The truck has 54,000 miles. Took to two different Chevy dealerships the second finally diagnosed that the calipers were stuck and not allowing the pads to move when necessary. They stated that they have had numerous complaints about this problem and have found that the rotors are made of an inferior metal. The problem is not due to driving habits or environmental issues this is a manufacturer defect that if not caught early by the owner causes about $800 to replace the rotors, calipers, and brake pads. This needs to be looked into and Chevrolet needs to cover this type of cost. Loyal customers deserve better treatment from manufacturers. They have changed the brake system on the 2005. I guess that this tells us something. They know that there is a problem but don't want to be held responsible.

- West Union, WV, USA

problem #2

Apr 222003

Silverado 3500

  • miles
Right rear caliper does not release properly. Consumer claims it is like driving with brakes pressed. Also, brakes are wearing out prematurely. The dealer has been contacted.

- Anchorage, AK, USA

problem #1

Sep 242003

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • miles
I purchased a new 2002 Chevy Silverado ext cab 4WD in November 2001. The truck currently has 48000 miles on it. The rear brakes have been completely rebuilt 3 times due to excess wear and failure. The dealership has paid for the repairs twice and split the cost once but has advised they will not pay for it anymore. The cause appears to be sticking which wears the pads out which in turn wear out the rotors. The calipers freeze up and require replacing. The parking brake is used regularly and works okay. After the last repair, the ABS chatters when coming to a stop on clear dry pavement, like a parking lot or stop sign.

- Waitsfield, VT, USA

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