This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Chevrolet Silverado. The contact was informed by an independent mechanic that the rear rotors were worn out, which caused the parking brake to malfunction. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 167,000.
Total brake failure. Completely rusted through brake lines. Rear wheel drums rusted through, backing plate and emer. Brake rotted away. Nearly causing a severe accident on interstate. I was unable to stop my vehicle, and had to coast to a stop. Fortunately, I was not in traffic, and no one was injured. The potential was there for a serious accident. I wrote to GM twice in June, they never acknowledged either letter.
The 2002 Silverado (standard) was recalled due to defective parking brake id 05V161000 dated 4/22/05. I own a 2002 Silverado truck with only 35,000 but it is automatic and the GM dealer in Hawaii will not fix my hand brake because it was not involved in the recall. My hand brake does not work and I am due for a safety check soon. I called my local dealer several months ago and they will not fix this problem - they say they will service it but it will cost $400+.
The contact owns a 2002 Chevrolet Silverado 3500. The contact stated that the parking brake will not hold, which causes unintended vehicle movement. He took the vehicle to a local repair shop and the mechanic attempted to adjust the cables. Immediately after the repair, the failure continued. The manufacturer stated that the VIN was not included in NHTSA campaign id number 05V161000 (parking brake); therefore, they would not assume any responsibility. The vehicle has not been repaired according to the recall. The failure mileage was 60,000 and current mileage was 71,500.
2002 Chevy Silverado (1500 2wd) parking brake failure. See/reference manufacturer campaign #: 05042 or NHTSA campaign #: 05V161000. Should be extended to automatic transmission vehicles. Defect summary: The parking brake friction linings may wear to an extent where the parking brake can become ineffective in immobilizing a parked vehicle. Consequence summary: If the parking brake does not hold, unintended vehicle movement could occur, which could result in a crash. Corrective action: Dealers will install a low-force spring clip retainer for vehicles equipped with a PBR parking brake system. On vehicles equipped with the TRW parking brake system, dealers will install a redesigned parking brake cable assembly. The recall began on July 29, 2005.
- Houston, TX, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2002 Chevrolet Silverado. The parking brake malfunctioned while the vehicle was parked. The brake would not activate when shifted into neutral and the vehicle drifted without warning. The vehicle was not taken to an authorized dealer and has not been repaired. The current mileage is 75,000. Updated 09/15/08 the consumer stated he heard a scrapping noise coming from the rear of the vehicle. He was informed the differential needed to be serviced. No one informed the consumer there was a problem with the parking brake. Updated 09/24/08.
The contact owns a 2002 Chevrolet Silverado. The vehicle failed inspection because the parking brake did not operate. The mechanic replaced the rear parking brake shoes. The current and failure mileages were 69,500. The consumer stated vehicles with automatic transmssions should have been included in the recall. Updated 09/26/07.
2002 Chevy Silverado. I bought this vehicle brand new, I am the only driver. For as long as I can remember the parking brake never worked. I took in the dealer after about a year and didn't have it inspected. They wanted to adjust or perhaps replace the brake shoes. I never heard of a parking brake needing adjustment after a year, and how could it possibly be wore out" I never used the thing. I figured, it wouldn't be long before they had a recall on it. Now it is about 4 years later, I call G.M. to find out if there is a recall or if they would help out with the costs. I also have the 100,000 mile 5 year G.M. warranty. Of course they admitted nothing and didn't help at all. I took it to the dealer and had it diagnosed like they asked me to. The dealer wanted $855 to replace the shoes and drums which somehow destroyed themselves over the last 4 years that I had a non operational parking brake. How is that possible" I know a little about cars. That doesn't happen unless there is something defective. It wasn't a fun day dealing with people who won't listen to reason, or shall I say won't admit to it.
- the contact stated that when the parking brake on the 2002 Chevrolet Silverado 3500 was engaged it would only hold the vehicle for a few seconds. The contact stated that once he exited the vehicle it would roll away. The contact stated this happened when vehicle was parked on a flat surface or a hill. This contact stated this resulted in numerous crashes. The current and failure mileage was 30000. There was a recall repair completed for this problem; however, the problem recurred. The contact stated the rotors were pitted and rusted, which made it difficult to stop the vehicle. The dealership inspected vehicle. However, did not come to any conclusion as to what causes this to happen. The dealership refused to perform any service on the vehicle. The vehicle currently has 30000 miles.
2002 Silverado parking brake does not hold, rear axle seals were leaking. ** answer required*** the consumer received a recall regarding the parking brake after several attempts of trying to get it repaired. The ABS light illuminated, the dealer replaced the speed sensor. The cd player failed. The complained about a rattle when going over bumps. The dealer tightened the shocks. The tailgate latch was replaced.
The contact state vehicle rolled out of the driveway with the parking assist brake on. There was a recall for the manual transmission but not for the automatic transmission. The dealership stated the parking assist brake wore out. Contacted the manufacturer, was referred back to dealership. No repairs made. Phone interview update (April 3, 2006): The complainant had the 4-wheel drive transfer case placed in neutral, which effectively render the automatice transmission (in the 'P' position) parking pawl ineffective in immobilizing the vehicle.
I own a 2002 Chevy Silverado K-1500 with 64,000 miles. Last week I was pulling into a parking space at 2-3 mph, and all of a sudden my brakes failed ( pedal to the floor) and it felt like the truck accelerated (my foot was off the gas pedal. I ran into a brick wall, cracking some plastic on the front bumper, and denting the bumper itself. Luckily, I hit the brick wall with the front tow hook. The next day I took my truck to stanley Chevrolet and had them look for any problems. The truck was taken there earlier in the fall, to correct the ABS recall. Stanley, could not find any problem. I would also like to submit that my emergency brake system is completely worn out. Which is odd since I have never used them.
GM recall no. 05042 is not limited to trucks with manual transmissions. I have talked to other owners of Silverado trucks with automatic transmissions who have reported parking brake failures. Service brakes are not affected.
There is recall 05V161000 concerning emergency brake problem on manual transmission vehicle. However, the consumer's vehicle has automatic transmission. This vehicle was not included in the recall due to VIN although it has the same emergency brake system on automatic transmission. Realized this problem on September 23, 2005 because of taking the vehicle to get it inspected, and their insistence the emergency brakes will not hold. There was no forewarning for the problem.
The parking brake on my Chevy truck from the day I purchased it has been weak. I seldom use it and have never driven it while engaged, however it has completely worn out the shoes and destroyed my rotor/drums. I had not noticed it until I recently tried to obtain an inspection. The attendant then immediately proceeded to check the parking brake and informed me that it did not work and it costs $400 to $500 to repair. He also stated that all Chevy trucks of these years all had the same problem. I am thankful that I had not encountered a situation where I would need it as it had worn itself out without even being used.
Recently I was rotating my tires (moving front tires to rear and rear tires to front). I had the emergency brake engaged and upon hand tightening up the rear tires (the rear end was completly off the ground), I noticed that there was no resistance on the rear tires with the emergency brake engaged. After lowering the vehicle back to the ground, I performed a test. I was on a flat surface, put the vehicle in neutral, engaged the emergency brake, and tried to move the vehicle by myself. I was able to move the vehicle with ease. The emergency brake also goes all the way to the floor with no resistance and has no effect on the brakes. I visited www.NHTSA.dot.gov and noticed that a recall has been placed on the emergency brake system on vehicles with manual transmissions (NHTSA campaign id number : 05V161000). I call Chevrolet and voiced my concern over my vehicle not having resistance at the emergency brake, they stated that since my vehicle was not a manual transmission, that I was not a part of the recall. Question to NHTSA, how does the type of transmission effect the emergency brake which is suppose to be a mechanical device that operates on its own? I have been to many forums where numerous people have mentioned problems with their emergency brakes. I have even printed a technical document from Chevrolet that describes to the technician to install the same retaining clip to emergency brake jobs that is used in the recall for manual transmissions. This is a problem and could lead to numerous crashes, the emergency brake is just that...a person relies on the emergency brake in emergencies and without the brake doing its job, people will sustain injuries and even die without this problem being fixed immediately.
2002 Silverado automatic, parking brake at 53,000miles has no pads left and the rotor is scored. Rotor unrepairable.parking brake not holding. Dealer as well as gmcustomer service denies any previous complaints. Problem not fixed as GM refuses to accept responsibility also denies any knowlege of recall on 2002 Silverado manual transmission.
Emergency brake failure at 57000 miles, ate up drum/rotor, never adjusted properly from new. Used at every engagement of park. Dealer said he had seen many with same problem due to faulty design by Chevrolet. Expensive to have fixed and no guarantee it won't happen again at 50K+/- miles.
A D V E R T I S E M E N T S
- Venus, TX, USA