This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
A Chevy Silverado tailgate releases at the latch and drops without provocation. The consequences are a sudden loud noise and the dropped tailgate opens releasing cargo onto roadway. This failure is not precipitated by any unusual road surface or bump.
2002 Silverado parking brake does not hold, rear axle seals were leaking. ** answer required*** the consumer received a recall regarding the parking brake after several attempts of trying to get it repaired. The ABS light illuminated, the dealer replaced the speed sensor. The cd player failed. The complained about a rattle when going over bumps. The dealer tightened the shocks. The tailgate latch was replaced.
2002 Chevy Silverado brakes failed at low speeds. When the consumer took the vehicle to the dealer to be inspected, he was informed there was a problem with the ABS. The sensor was cleaned and a part was replaced. The consumer then received a recall notice in October 2005 regarding the ABS. The recall letter stated the consumer could apply for reimbursement. The tailgate rusted and broke. The steering relay and right front idler arm were replaced. The window regulator was replaced. The wheel center cap fell off.
The consumer experience problems with reimbursement claim form for tailgate support cable recall. The consumer has sent in all the necessary paperwork, however he has not received any settlement.
Recall 04V129000 concerning tailgate support cable. While stepping off the tailgate it suddenly dropped. Consumer sustained minor injuries. Vehicle was taken to the dealer, who replaced the cables with some temporary support cables until they learned more about this recall. Consumer called Chevrolet customer service, and representative informed the consumer that this vehicle did not show any recall. The consumer placed 9 concrete blocks on the tailgate and preceded to step off when it collapsed. Consumer noticed that one of the cables that support the tailgate snapped.
- Wappingers Falls, NY, USA
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Was passenger in 2002 Chevrolet truck low mileage new purchase for young owner, myself and two youths on tailgate 12 miles an hour on country road both cables broke at the same time in the same spot tailgate dropped, resulted in head trauma and continuing medical treatments.
While driving tailgate support cables broke, causing the tailgate to detach from the vehicle. Dealer stated the problem could not be solved because of the mileage on the vehicle. Consumer has tied tailgate to the vehicle with cord.
I recently purchased a 2002 Chevrolet Silverado, and about a month ago the rear tailgate suddenly fell down, and upon inspection, the cables on either side that hold the tailgate up were both broken. Fortunately the vehicle was in my driveway and not motoring down the highway. I had the problem correctly at my repair service, where 2 new cables were installed. I saw an article in my local newspaper today {2/24/04} that alluded to a possible defect in the design or the mechanism itself. No injuries resulted from this mishap, but I wanted to report this to your bureau since obviously there have been more instances.
The cables that hold up my trucks tailgate snapped when my friend sat on it. My friend only weighs about 165 lbs. Luckily, he only suffered a minor scrape from the incident.
While loading a atv into the back of my 2002 Chevrolet Silverado the cables on both sides of the tailgate broke sending me and the atv over backwards, luckily there was no damage to me or the atv. The tailgate was damaged, it is being repaired by the dealer!
A D V E R T I S E M E N T S
- Plymouth, MA, USA