This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Chevrolet Silverado 3500. While driving 30 mph, the contact noticed that the oil pressure began dropping and the service engine light illuminated. He stated that diesel fuel was entering into the crankcase. He took the vehicle to a Chevrolet dealer regarding a recall notice he received in 2004 for the fuel injectors. He showed General Motors the notice before the repair was made. After the repair was performed, General Motors learned that he had a salvage title and informed him that he had to pay $4,800 for the repair. The contact stated that the recall notice never stated anything about the vehicle being a salvage vehicle. The vehicle is currently in GM's impound lot because the contact cannot afford to pay for the repair. The purchase date and recall number were unknown. The current and failure mileages were 96,000.
The contact stated while driving at 70 mph the vehicle lost power. The vehicle was taken to a dealer and found to have a faulty fuel filter. After, the filter was changed the vehicle was fine. The second incident occurred while driving again the vehicle lost power. The dealer changed the fuel injectors. The vehicle was having no problems at this time. He talked to GM, and they offered no free repair or remedy.
Consumer received a notification enclosure number 04039. This was an improvement campaign for replacement of fuel injections. No parts were available. Service manager reggie garret. The fuel injector lines were rusted out spewing diesel everywhere.
- Livonia, MI, USA
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- Ava, MO, USA