This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Chevrolet Silverado 3500. When the vehicle was taken to the dealer for transmission service, they found that the transfer case did not have any oil. The dealer stated that a washer failed, which caused the oil pump in the transfer case to loosen and puncture a hole in the bottom of the component. As a result, the oil drained out. The dealer was aware of the failure. The failure mileage was 112,000. Updated 12/12/08 the consumer took the vehicle to a repair shop and a small hole was found in the transfer case after noticing no oil in the transfer case. The mechanic stated the oil pump in the transfer case became loose and created a hole in the case. Updated 12/15/08. 8jb
A D V E R T I S E M E N T S
- Leesburg, FL, USA