This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Chevrolet Silverado Z71 pick up truck. The driver was traveling 7 mph when he tried to step on the brake pedal and he heard a rumbling sound. The driver stated that his vehicle would not stop. The driver had to put the truck in neutral and pull the emergency brake in order to stop the vehicle. The driver also stated that he had to jerk the wheel to keep from hitting a tree. The contact also stated that the climate control does not work properly. The defrost takes an hour to work. He contacted the dealer about the failure and the dealer stated that it is suppose to work that way. The driver also stated that the fwd indicator malfunctioned. When he spoke with the dealer they said it needed to be replaced. The failure mileage was 114,000. The current mileage was 114,100.
There is a wire harness showing from under steering wheel til that has a short circuit and occasionally sparks. Also, this has caused problems with reading fuel indicator/ odometer/ gear indicator/ air conditioner and heater.
Vehicle is pulling to left and right upon braking. Consumer is especially concerned about drifting to left because of traffic. Driver side window molding comes loose when the window rolls down. Right front wheel and spare wheel are bent. Cruise control is inoperative at times. Right rear axle experienced a leak. Blower is noisy on low speeds.
The heater does not distribute adequate amounts of heat into the passenger's footwell. With the heater at max. Temp and airflow and the flow all directed to the floor, the driver was baking but the passenger's feet needed a blanket wrapped around them to keep them somewhat comfortable with outside temperatures in the the 12 degree area. This went on from Colorado to Tennessee and back over christmas. This is ridiculous. The dealer contacted GM's tech. Support, the truck was checked; "the heater is performing to specs."!!!! now I'm told to keep working with the dealer. What am I supposed to keep working with since they've been told by GM that everything is ok? GM's customer assistance notes that there is a GM "poor heater performance review" currently going on within GM but offers no other hope of a solution. This is very frustrating and real cold on long trips when I should be able to get comfortable. Please light a fire under GM since I haven't been able to.
- Niwot, CO, USA
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- Mastic Beach, NY, USA