This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Chevrolet Silverado 3500. The contact stated that the vehicle was being repaired for unrelated body damages when he was informed that the drive shaft was broken. The contact was informed that the power steering pump and filter would have to be replaced. The contact was also informed that the vehicle was not included in the recall associated with NHTSA campaign id number 05V005000 (power train: Drive line: Drive shaft). The failure and current mileages were 117,000. Updated 9/10/12 updated 09/18/12
: the contact stated while traveling 30 mph the steering and brakes failed. The contact depressed the brake pedal with excessive force to stop the vehicle. It was taken to an independent repair shop who determined that the problem was due to a broke shaft in the power steering pump. The power steering pump was replaced. The dealership was alerted. Updated 5/2/2006 -
: the contact stated while driving 50 mph the vehicle became difficult to steer. The vehicle was driven to the contact's residence where it was determined the power steering pump had failed. The power steering pump was replaced by the contact and the manufacturer was alerted.
My vehicle became stuck in the snow. Once I was able to get moving the power steering pump failed. Besides not being able to steer the pump also assists the brakes. I was unable to stop the vehicle from rolling, without putting the vehicle in park. There is a current recall, # 05001, for the same model year vehicle but my VIN number is not within the range.
While driving 2000, Chevrolet, Silverado and coming off the exit ramp from the highway vehicle lost power assist steering and brakes. This almost have an accident and R vehicle ran off the road. If there would have been a vehicle next to consumer's vehicle he would not have been able to avoid hitting it. When I got the truck back home and started inspecting it to see what happened. Being a licensed technician I found that power steering pump failed. Having access to repair information was able to find GMC recall 205010 concerning the failure of the power steering pump. When contacting taylor Chevrolet and talking to mike in service department was told that the recall did not apply to this vehicle, and to contact GMC customer service. Then I called GMC customer service and was told the same thing. This was the exact symptom that the recall stated, but they told me it did not apply to this vehicle. This failure could have caused a serious accident. Someone should find out how many more trucks were driving with faulty power steering pumps before someone got killed.
- Dearborn Heights, MI, USA
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Contact states at low speeds when the brakes are applied the vehicle lurches forward. When going at faster speeds and the brakes are applied vehicle jerks. This happens especially during the winter. The service dealer stated it was the hubs. Consumer adds the recall to replace the steering pump has made the brakes fail constantly at low speed and has caused jerking at high speeds.
I am the owner of a 2000 Chevy Silverado 2500 heavy duty truck [xxx]my truck recently became disabled due to a malfunction of the power steering pump during the course of normal operation. I was returning home from running errands when I realized the truck was suddenly difficult to steer. I attempted to slow down and discovered that was difficult as well. I had no choice but to drive my vehicle home in this condition. I understand that there is currently a recall for certain trucks that contain similar or identical equipment. I have been in contact with customer service and was informed that my truck's VIN is not included in this recall. Following the conversation with a GM representative, I conducted further research. From what I can ascertain, the trucks that are included in the recall have the same hydro-boost system that my truck has. I fail to understand why GM is excluding a truck from its recall that has the same equipment and same crippling malfunction of trucks that have been recalled. I strongly feel that further inquiry is required in this matter. Please reply at your earliest possible convenience. I anticipate that your investigation will result in my vehicle being included in the recall. Thank you for your attention to this matter. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
While working on my property, I was driving up a hill in my backyard when my power steering went out while I was passing through the gate of my fence on my property causing me to impact the gate corner post. Because I was in a turn exiting through the fence, I sustained a substantial dent to the left side of my truck bed and to the right passenger door. I jacked the front of the truck, the steering wheel moved freely, no damage to the front end. I called the nearest dealership which was a GMC dealer, they indicated that I probably had a power steering pump failure. I brought it in and they confirmed that the pump had failed. They had to replace the pump and flush the system, and had the drive belts replaced while they were working in the area. Also had the dent on the left side repaired but did not repair the dent on the rh side due to the cost to do both sides.
The consumer took vehicle to dealer for brake inspection, and was informed that the rotors were completely rusted. The consumer contacted the manufacturer, and was told that warranty expired, and there was nothing they could do. Also, the vehicle had only 37,000 miles since the brakes were serviced, and the rotors were completely destroyed. The brake pads were worn and the front were severely blackened. The power brakes and the power steering pump failed.
The power steering pump broke while the consumer's wife was backing out of the driveway. When the part was removed, the mechanic found that the input shaft had broken. The break happened at the weld. The weld was defective and the shaft showed signs of metal crystallization.
When making a turn in any direction, the vehicle would lose it's power steering, power brakes, and cause the consumer to shift the vehicle into park in order to stop. There was no warning. The consumer stated the problem was determined to be the power steering pump.
There were power steering pump problems which affected the brakes. The manufacturer was contacted and stated that they did not know why this occurred. The power steering and the brakes kept going out. The problem occurred when an employee had driven the vehicle.
Consumer called complaining abut having problems with steering and brakes. Also stated that while he was driving the vehicle at 35 to 45 mph and lost the power for the steering and at the same time the brakes. Dealer was contacted and stated that the power steering pump broke with a consequence of loosing brake ability dealer fixed the problem under the vehicle warranty.
While traveling at 5 mph power steering and power brakes went out at same time. Dealership examined vehicle and determined that there was a broken shaft in power steering pump that caused a loss of these two power assisted systems. Conusmer states he was advised by dealership that this is a common problem with these types of vehicle's.
Power steering went out/transmission rebuilt/ tires were wearing unevenly/rear springs had to be reinstalled the power steering pump failure resulted in a loss of power assist to brakes causing accident. There were no injuries but the passenger door caved in.
A D V E R T I S E M E N T S
- Cinnaminson, NJ, USA