This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am writing to seek some assistance with an inferior product produced by GM. I have a Chevy 2000 Silverado Z71 pick up that has piston slap starting at around 15K miles and progressively worsened which the dealer states is normal wear. This expensive vehicle also has a rear end bang into drive and then reverse again the dealer states is normal. Recently I fixed a snapped cable for the drivers window which the same kind of cable was recalled for the tail gate cables. I have replaced recall items for the tail gate cables, drive shaft yolk and the ABS sensors to which it is still not functioning properly. All of which when presented to the dealer and the response was it is normal, until the recall occurred. It seems the policy of a company which creates an inferior product is to state, "it is normal" to the consumer until the government steps when enough people complain and makes the dealer own up to the problems with the products and finally treats the consumer with more compassion, and to some degree "decency". with the many problems with this vehicle the government needs to step in and help the consumer with the dealership resistance to fix the problems caused by more concern for profit than quality.
Extended stopping distance when applying the brakes, the pedal feels spongy. Dealer stated that there was nothing he could do. Brake pedal goes to the floor and the front brakes will not lock up even if the ABS is disconnected. The trucks frame is so thin that the whole truck vibrates when taking off. Consumer states that the horn button has to be pivotted up and the steering wheel has to be at twelve oclock in order for the horn to sound, heat shields rattle under vehicle when traveling over bumps, dealer made adjustments.
Experiencing horn problem, unable to activate horn when needed due to hard cover pad. Dealer notified, and unwilling to assist in this matter. Feel free to provide any further details on this matter.
Horn is extremely hard to push. Took to dealer, and they said it was normal. Consumer took a scale to measure how much pressure it took to blow this horn, and answer was 22 pounds.
- Byrdstown, TN, USA
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- Weymouth, MA, USA