This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Two complaints, same vehicle system: Brakes. 1. my front brakes failed while driving @20mph thru a residential area..sailed through a stop sign but fortunately no one was at the intersection. Had to push the brake pedal all the way to the floor to get minimal stopping ability. No fluid leakage. Master cylinder level was still at 'max'; truck was towed to repair shop (procare); found both front brake lines blown due to severe rust; rear brake lines out of the differential appeared fine. Why would the brake lines rust through "?" 2. during this repair, procare stated that they found the rear rotors severely rusted and would need replaced...again! [supposedly, procare stated that other large GM vehicles (Sierra, Tahoe, trailblazer, Suburban, etc) have the same issue with rusting rotors.] rear rotors and pads were replaced on this vehicle 11/26/2002 @19K miles due to severe rust. Front rotors and pads were replaced 9/5/2003 @26K miles due to sever rust. This vehicle is not used in any extreme conditions nor is it used for a business. Why are the rotors rusting "? is GM using substandard parts" complaints to the Chevy customer service number 1-800-222-1020 (as in the past) are futile and useless at this point.
This complaint is in regard to my 2000 Chevy Silverado 1500 4X4 and its poor brakes. At 40,000 miles just over a year ago, all of its disc rotors were replaced due to excessive wear by my certified mechanic. A complaint was filed with GM customer service at that point. At 50,000 miles, a small leak was found on my rear caliper and vast, significant corrosion was noted on all 4 calipers. Due to safety issues, all 4 calipers were replaced by the same mechanic. I continue to experience further braking difficulties. As I approach a stop, my braking distance will increase at 5mph or less and it feels like hesitation through the pedal and a chattering. This has caused me to stop further into intersections than anticipated and many near- misses for rear end accidents. No warning lights have been activated and no diagnostic coding is evident when tested. I brought the truck to a local GM dealership who claimed to know nothing of problems with the ABS in my truck's model or year. Upon test drive the GM mechanic felt it was the ABS sensor and corrosion causing the problem, therefore the wheel assembly and sensor were replaced as one unit at cost of $520 paid by me.
All four brake rotors rusted out on my 2000 Chevrolet Silverado after only 15,000 miles and needed to be replaced. I was told by the dealer that they rusted out from the inside and that this was a common recurring problem with Chevrolet truck brake rotors. Of course, it was no longer under warranty. I do not think rotors should rust out after such a short time period and with such low mileage. Is there any recourse?
A D V E R T I S E M E N T S
- Pittsburgh, PA, USA