The contact owns a 2019 Chevrolet Silverado 2500. The contact stated that while driving approximately 55 mph, the driver's and passenger's side front and rear side curtain air bags erroneously deployed, causing the driver to lose control of the steering and drive off the roadway. During the incidence, the driver sustained an injured neck and skin burns. A police report was filed. The vehicle was towed to the local dealer daniels Chevrolet located at 365 E main St, swainsboro, ga 30401 who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 19,000. The VIN was not available.

- Garfield, GA, USA

On July 9 2020 at approximately 1900 enroute home from work, for reasons unknown, driver, (my 26 Y/O son ) lost consciousness and subsequently lost control of vehicle (2019 Chevrolet Silverado 2500hd crew cab long bed 4X4) while in motion heading southwest on a 2 lane non divided local rural road. Vehicle crossed center lines and unoccupied oncoming lane and traveled off the road at 1022 tamarac rd, brunswick, NY and struck a group of trees dead center of front end shearing all trees off at impact. Driver became alert at first impact. Trees came to rest on roof of cab. ***there was some smokey powder but no air bags in the cab compartment deployed. *** a small burnt tear now exists in the headliner over the steering wheel that appears the air bag actuator may have misfired. Property owners/ residents where crash occurred compelled driver to exit vehicle due to unknown source of what appeared to be smoke. Property owners called 911. Driver walked to and was transported to hospital by ambulance. Driver suffered some internal bleeding and numerous contusions and abrasions from seatbelts and impact with steering column. Vehicle was undriveable and needed to be recovered and towed on flatbed truck from scene.

- West Sand Lake, NY, USA