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9.9

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
110 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2019 Chevrolet Silverado 2500 fuel system problems

fuel system problem

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2019 Chevrolet Silverado 2500 Owner Comments

problem #8

Apr 212021

Silverado 2500

  • miles

A D V E R T I S E M E N T S

Prior to 04/25/21 and 08/25/21 I was traveling 60mph on I-205 in the fast lane when my truck went into limp mode. I nearly caused an accident because the truck started shaking, all check engine lights illuminated, and it was challenging to navigate to the right lane and off the highway. This happened on two separate occasions. GM sent a letter dated August 2021 that my truck, "equipped with a 6.6L diesel engine, may have a condition that could cause the engine glow plugs to fail." The letter goes on to say that GM will cover this issue "within 15 years of the date your vehicle was originally placed in service or 150,000 miles (240,000 km), whichever occurs first, the condition will be repaired for you at no charge." GM charged me for the repair. The issue is the language in the letter and the word "condition". My interpretation is the "condition" that caused the glow plug to fail is what should be warranted. Nowhere in the GM's letter does is state the glow plugs may fail and we will only warranty glow plugs. What caused the glow plug(s) to fail was the electrical connector. The electrical connector is what caused the glow plug to fail. The glow plug by itself was not the "condition" that caused it to fail, the "condition" was a faulty electrical connector. GM must be held accountable to cover this safety defect. I have attached all documents pertaining to this incident. Please advise.

- Klamath Falls, OR, USA

problem #7

Oct 152024

Silverado 2500

  • miles
The fuel tank vent got plugged, which collapsed the fuel tank, damaged the fuel pump causing the truck to stall at highway speeds on the highway in traffic. GM certified mechanic at the dealership confirmed and mentioned that he had already repaired 4 trucks with this issue in Rochester, MN. Prior to the failure, the fuel gauge was inaccurate and a few days later the check engine came in at which time we scheduled an appointment with the mechanic.

- Byron , MN, USA

problem #6

Jul 152024

Silverado 2500

  • miles
The DEF fill port is not vented and provides a tight fit with the DEF dispensing hose and nozzle at a truck filling station. The DEF dispensing nozzle cannot be placed entirely in the port since it pressurizes the DEF tank and causes block back spray on the operator. Filling the DEF tank at a truck filling station always results in DEF spillage regardless of the filling technique employed.

- Peoria, AZ, USA

problem #5

Jul 152024

Silverado 2500

  • miles

A D V E R T I S E M E N T S

The DEF system does not provide a level indication. Whenever the DEF is filled it always results in a DEF spill to the environment since the operator does not know whether to add 5 gallons or one gallon.

- Peoria, AZ, USA

problem #4

Jun 032024

Silverado 2500

  • miles
The DEF fill tube is under the hood on the opposite side of the fuel filling tube. To fill the DEF at a truck stop, one has to park really close to the pumps and stretch the hose across a hot engine. One has to be careful that hot engine does not burn a hole in the DEF hose and cause a spill.

- Peoria, AZ, USA

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problem #3

May 252024

Silverado 2500

  • miles
Lack of proper venting of the DEF holding tank causes tank to buckle and expand resulting in very loud metal banging sounds as vehicle travels between high and low elevations. For example driving from Flagstaff AZ (el. 7000) to Phoenix AZ (el 1600) results in loud metal noises from the tank as it partially implodes due to change in pressure. Should the DEF tank develop cracks the result is a leak in DEF to the environment.

- Peoria, AZ, USA

problem #2

Nov 192019

Silverado 2500

  • 867 miles
Severe shake when braking at high speeds, fuel tank failed (vehicle was spewing diesel) - it took 3 months to get a new tank, transfer case has failed multiple times. We have been having these problems since the day we picked up the truck.I have service records showing all the repairs. GM is aware of the problems but claim 'there is nothing they can do but wait for a fix'.

- Milton, NY, USA

problem #1

Sep 202018

Silverado 2500

  • 10 miles
When vehicle is accelerating anywhere from 30-50 mph, the truck loses power for several seconds, and starts sputtering or chugging. The RPM on the dash starts bouncing up and down. This goes on for several seconds and truck slows down. It then goes away and can continue driving. However, when towing trailers, the effect is only increased and the truck slows down even more.

- Bozeman, MT, USA

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