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5.9

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,680 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Chevrolet Silverado 2500 seat belts / air bags problems

seat belts / air bags problem

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2018 Chevrolet Silverado 2500 Owner Comments

problem #2

Mar 182020

Silverado 2500

  • 16,943 miles

A D V E R T I S E M E N T S

There is no passenger seat belt warning audio or visual. The dealer said that this vehicle doesn't have a sensor to tell if someone is in the seat or not. But they "assured" me that the passenger air bags still would work. Even though it has been shown that air bags by them selves are not as effective. I read that Chevrolet offered to install an on off switch for the air bags, the wrong thing to do in my opinion. The seat belt warning system should be a requirement not an option.

- Pasco, WA, USA

problem #1

Apr 022019

Silverado 2500

  • 10,418 miles
When ever the vehicle is in motion. Passenger seat does not have the reminder or warning system to alert the occupant to buckle up should they forget. My dealer states the passenger air bag system is active full time however it is only marginally effective should the passenger fail to secure their seat belt. Additionally, there is no dash indicator showing the passenger seat belt buclke/no-buckle status as shown on page 86 of the 2018 Silverado owners manual which discusses the passenger sensing system and airbag status indicator which is not present in this line of vehicles. Page 145 of the 2018 Silverado owners manual states there "may" be a reminder light near the airbag status indicator which is not installed on this line of vehicles. Viewing similar vehicles, this condition is present in a minimum of model years 2017 through 2020 Chevrolet and GMC 2500/3500 hd crew cab vehicles. Contacted General Motors customer service on 4/10/2018 & 4/24/2018 filed GM case [xxx]. GM rep called back 4/30/2018 and their solution was to have my dealership install an airbag on/off switch to disable the airbag. Not a suitable resolution to this safety issue. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Munford, TN, USA

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