This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that the air conditioner blew hot air when turned on. The vehicle was taken to the Chevrolet of boise located at (12300 w fairview ave, boise, id 83713), where it was diagnosed that the condenser was cracked. The dealer stated that it was a recurring failure from 2015 and 2016 models. The manufacturer was made aware of the failure and provided a case number. The dealer also stated that the forward drive engagement switch should not be left on auto, to avoid automatic switch from two to four drive. The vehicle was not repaired. The failure mileage was approximately 81,000.
The contact owns a 2017 Chevrolet Silverado. The contact received notification of NHTSA campaign number: 19V645000 (service brakes, hydraulic). The vehicle was taken to uftring Chevrolet (1860 Washington rd, Washington, il 61571) and repaired under the recall campaign. The contact stated that while driving at 27 mph, the brake pedal was depressed however, the vehicle independently accelerated with the ABS warning light illuminated. The contact regained control of the vehicle and resumed normal driving. The same dealer was contacted and an appointment was scheduled to have the vehicle diagnosed which was still pending. The manufacturer was not notified of the failure. The failure mileage was 21,000.
I've noticed since the first month of owner ship back in 2018, that something was wrong with my transmission. I own a 2017 Chevy Silverado with the 8 speed transmission. Not only had it been discouraging, it's disturbing, and possibly even unsafe. From 1st to 2nd gear there is a hard shift in the transmission. And the same problem is from 2nd to 1st gear. The vehicle makes a loud clunk and it jerks simultaneously. The fact I spent $50,000 on this truck brand new and have got nowhere with the problem is outrageous. I always believe it is a safety concern, because the vehicle will move it radically. When I brought it to my dealership they said it was 'left in 4 wheel drive' ridiculous lies. And if that was the case why did they 'update the transmission computer.' Regardless, all of these problems from GM have been swept under the rug. The problem has never stopped. I've gotten replies from service representatives at the dealership saying 'they all do that' or 'it's fine' so tired of getting nowhere. GM should be replacing every single 8 speed transmission. I am worried that my transmission will fail at any time. New vehicles should not drive like this.
- Yonkers, NY, USA
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- Boise, ID, USA