This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Had a vibration problem with this 2015 Silverado 2500hd since new Sept. 2015 at differing speeds, felt in the seat and center console. Vibration is on city streets, highways, all roads. Center console has a very noticeable shake to it. Vibration at times is moderate, at other times more severe. At 2500 miles brought to gwatney Chevrolet in jacksonville, ar. Three Goodyear tires replaced, road forced balanced. At 11,000 miles brought to gwatney Chevrolet two more Goodyear tires replaced, road forced balanced. In gwatney notes, it took nine tires to find two good tires to put on my truck. At 18,000 miles returned to gwatney Chevrolet, service manager stated the problem was the tires and I would have to pay a portion of the cost. My response was I shouldn't have to pay for a problem that the truck had since it was new. The service manager was hostile, argumentative and refused to do any more work on the truck. I complained to GM customer care, they wanted to give me $100 and close the case. I escalated my complaint to the GM executive level, they appear to be more accommodating, they stated they are going to have a GM technical assistance team look at my problem. Right now, I'm awaiting further response from GM.
On October 24, 2015 while following my wife home on hwy 182 between West pasco and richland my truck experience what felt like a tire blowout on the right rear wheel. I was traveling the speed limit at 70 mph. The road was level and flat with no debris on the road. I proceeded to change out my tire with the spare, thinking that the tire had a large bolt or nail in it. To my surprise, the tire was intact with no sign of damage. The factory rim had failed. Here are the facts of the situation: '2015 Chevrolet Silverado lt Z71 with 12,366 miles 'smooth highway surface on a clear day traveling straight at 70 mph with no debris on the road 'not hauling or towing 'single occupant in vehicle 'the tire is intact (not damaged at all) 'no damage to the right front wheel or tire or any other part of the vehicle 'severe damage to the right rear rim 'rim impacted the brake system hard enough to bend parts and cause leaking of brake fluid
- West Richland, WA, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Lonoke, AR, USA