This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Stock low beam headlights are so dim and have a sharp cutoff line that it is nearly impossible to see driving at night. I want to be able to see the lines when im driving and cars coming the other way, but it is almost impossible if road is dark and cars coming other way. Please find a stock 2015 Chevy 2500hd work truck and check low beam. High beams are wonderful, but can't drice with them on, although looking at every other car on road and how bright some are I probably can.
You can't see up the road with out high beams on the low beam projector beams it doesn't shine far enough up the road and if you are going down hill it's alot worse
The contact owns a 2015 Chevrolet Silverado 2500 the contact stated that while operating the vehicle with the head lights in the on position the projected light field was too narrow causing a visibility hazard for the driver. The contact indicated that the failure was present while using both the low and high beam lights. The cause of the failure was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 100. The VIN was not available. Updated 02/03/17 VIN available updated 7/13/18
I bought a 2015 Chevy Silverado 2500 hd last year and have contacted the dealer several times concerning the visibility of these headlights. I live in a rural area with few street lights and rely on these lights to see. There is not enough light shining to see clearly and if it's raining, the visibility is nil. I owned the same type vehicle in 2005 and had no problems with the lights, my Subaru has brighter light pattern than my truck! I contacted the Chevy customer rep on 8/17 and explained my concern. He said that the lights are designed to work that way and they aren't making changes unless there are more complaints. He said he was sorry but there is nothing he can do. I believe this is a safety issue for those who travel on poorly lit roads and is an accident waiting to happen.
The low beam lights are very dim. I'm unable to see more than 20' in front of the the truck. Chevy said the headlights were updated but that didn't help. I've hit several obstacles in the road because I simply couldnt see it. I've had previous generations of this model and this is by far the worst headlight setup. I've read thousands of online posts about this problem on various forums, so appearently this is a common problem. This is a problem while moving. The darker the roadway the worse the problem becomes. Thanks
- Melbourne, FL, USA
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The head lights on a dark rainy night are so poor it is a hazard to drive, if you meet another automobile just hold on and hope you do not hit each other, as you can't tell you are going to. I have had it back for repair but they tell me there is no fix for a Chevy, if I had a GMC there is a fix. My radio will not work when its really cold out. My transmission shifts harshly and engine flutters between gears. When I slow down coming into town I feel a hard down shift, also if going slow and climbing a hill that is when it feels as if the engine has a small skip but it is the transmission not shifting into a lower gear. There is also no fix for poor shifting.
The contact owns a 2015 Chevrolet Silverado. The contact stated that the lights on the vehicle were extremely low. The vehicle was taken to a dealer where the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 11,500. Updated 05/24/16 the consumer stated the lowbeams do not work on either side.
The contact owns a 2015 Chevrolet Silverado. The contact stated that the vehicle's low beam headlamps had a low projection distance and offered no visibility on the side of the vehicle. The failure occurred without warning. The vehicle was taken to the dealer where the failure could not be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was advised by the manufacturer that the headlamps meet the NHTSA standards. The failure mileage was approximately 10,000. Updated 05/11/16 updated 05/17/16.
I have a 2015 Chevrolet Silverado 2500 hd ltz model. This vehicle has projector headlights for the low beam that ave very inadequate when trying to see in dark nights. The light output is very dim and the cutoff pattern is low causing poor visibility to almost zero visibility on wet roads or during rain. Using the fog lights does help, but also causes oncoming drivers to flash you due to extra lights turned on. I am really shocked as I have another vehicle with hid projector headlights and they are friendly to oncoming drivers as they are bright but the lighting pattern is low. The Chevrolet is not an hid light and it is not bright enough for the projector pattern. This is of great concern due to the lack of visibility when driving at night. Second issue - turn signals as viewed from the vehicle coming straight on. I have noticed looking at other Chevrolet Silverado's that when viewing the truck from the front, you can not see if the turn signals are on. Due to chrome on the front of the vehicle and the headlight - drl - you can not see the blinking turn signal from the front of the vehicle. So, someone could easily turn in front of or not see the truck is turning due to the inability to see the turn signal from the front.
When driving at night on any roads the visibility with the low beams is terrible! the high beams are what the low beams should be. It is very difficult to see anything in the distance or on the shoulder. I have bought Chevy vehicles for 44 years and am heading out to trade my 2015 Silverado in for a Dodge. It' S the safest thing I can do since Chevy says there is nothing that be done to fix this problem.
The contact owns a 2015 Chevrolet Silverado. While driving at any speed, the headlights were dim and prevented the contact from seeing the road. The contact activated the high beam headlights, which were not bright enough either. There were no warning indicators illuminated. The vehicle was taken to the local dealer who stated that there was nothing wrong with the lights. The manufacturer was made aware of the failure and stated that there was no recall. The failure was not remedied. The failure mileage was 700.
First complaint: The headlights of this vehicle are not vary good. To the point of being dangerous. When aimed high enough that I can see far enough as to not be over driving the headlights they blind on-coming traffic. When aimed low enough that they do not blind other drivers, (this was the factor setting) I can not see far enough for the vehicle to be safe at freeway speeds. The headlight output is dim, and the light is not well controlled. The lights are also positioned to high in the vehicle, and this causes a large part of the problem. This is concerning the low beam headlights only. Second complaint: The optional tow/ camper mirrors have vary bright red turn signal lights in them. They are overly bright to the driver and make lane changes difficult at night as they blind you when you look at the mirror. This is a big safety concern to me, as this makes seeing what is next to the truck vary hard at dawn and dusk. Thank you.
On March 21, 2014 I purchased a brand new 2015 Chevrolet 2500 hd diesel truck at a cost of $ 62,500. I have had an issue with the lights on this truck from day one. This vehicle is not safe to drive at night especially if it is raining. The headlamps on dim do not produce enough light to see more than 100 yards in front of the vehicle. There is no light projected to the side making it extremely dangerous when making turns, especially left hand turns. I have taken this vehicle to Chevrolet dealerships on several occasions, but they could not correct the problem. I contacted Chevrolet customer service and was advised that the lights were performing as designed. I am not satisfied with this answer. Although they offered me a $ 2000 discount on a new GM vehicle, I am not willing to take the depreciation to purchase another vehicle to get rid of a problem that is not my fault. There are numerous reports on the internet of this same lighting issue. Not only is this problem a hazard to myself and family, but others on the highway. I'm not asking them for a new $ 62,500 vehicle, I just want mine fixed. I would appreciate any help you can give me on this matter. Thanks
Purchased the 2015 Silverado 1500 new on 08/04/2015. Once I was able to use the headlights I noticed the lack of light output on them. I traded in a 2011 Kia sedona and the headlights were far superior to them. My 2006 Hyundai has better lights. Im not sure what can be done, dealer is aware of it and hopefully will fix soon.
Affects all current Chevrolet vehicles currently sold into the usa. Chevrolet has begun using the backup lamps (reverse lights) to illuminate the area around the vehicle even when the vehicle is off and not in reverse gear; typically when the driver is accessing & egressing the vehicle, or has actuated the door lock remote. The result is a vehicle appears to be reversing, or about to reverse, even though it's not capable of movement. Approaching vehicles assume the Chevrolet is about to move, yet are unable to verify the driver can see them and so can't proceed without escalating impact risk; those who do pass will Focus attention on the potential movement of the Chevrolet rather than scanning for general pedestrian traffic. In addition, use of backup lights in this manner can teach children to disregard backup lights as a potential movement indicator, and increases their chances of runover by walking behind a vehicle that is truly in reverse and about to move. According to FMVSS 108 the use of backup lamps shall comply with applicable sae standards such as: Sae J387 apr2014 3.4.1 backup function a lighting device used to provide illumination behind the vehicle and to provide a warning signal to pedestrians and other drivers when the vehicle is backing up (reversing) or is about to back up. 3.4.2 backup lamp(s) (reversing) lamp or lamps providing the backup function; more commonly referred to as a "reversing lamp" in ece regulations.(also listed as a road illumination device).
2500 hd truck is equipped with optional oem towing/camper side view mirrors equipped with red turn signals embedded in mirror glass. Red turn signal led's impair vision at night, and shine directly into drivers eyes, making it extremely difficult to see outside vehicle in direction of turn. The turn signal led's are manufactured without any sort of shielding coating in mirror glass which would reduce the brightness of the led's as is found in most other integrated side view mirror turn signals.
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- Hudson, NY, USA