This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Chevrolet Silverado. The contact stated that while driving at 85 mph, the shift lever shifted independently from high to low gear. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The manufacturer was notified of the failure. The failure mileage was 8,685.
We purchased this 2014 Chevy Silverado crew cab in January of 2014 it was driven by the general manager of the local Chevy dealership it had approximately 3500 miles on it, the issues started as soon we got it home 1)the alarm went off while sitting in our drive way (no one around it daylight) 2)the head lights went out while driving it at night 3)the speaker would crackle when you open the doors 4)the doors would not unlock when vehicle was put in park 5) noise from the transmission but the dealership called it normal 6)transmission would shift with a thud sometimes dealership said transmission had to learn our driving habits 7)horn would start off strong then die to a muffle 8)film on the inside of the windshield and the smell of coolant inside the vehicle but the dealership says it can't duplicate the problem but can see the film on the windshield 8)4 wheel drive was making a rumbling noise the bearing has to be shipped from GM because the part is not available yet 9 )the heated seats quit heating 10) the doors could not be unlocked from inside the vehicle I had to use the remote entry to get in the person inside the vehicle could not get the doors to unlock 11)the turn signals quit working the sockets had to be replaced 12) I am sure I forgot something but this is the list of issues that I could remember. We have contacted GM directly but they are pretty much worthless at this point no one has died yet that I know of and until then GM will not take ownership of these issues [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I backed my truck out of the garage and parked in the driveway. I put in park and had my keys in my hand. I went to walk back inside the house when I turned around and saw my truck rolling down the driveway. I stopped it and pulled back up in the driveway and put in park again just for it roll back down the driveway. After I couple times of repeating this the transmission finally engaged into park.
The contact owns a 2014 Chevrolet Silverado. The contact stated that after parking and exiting the vehicle, the vehicle rolled down a hill and crashed into a tree. The air bags failed to deploy. After inspecting the vehicle, the contact noticed that the gear shifted from park to neutral independently. The contact was aware of NHTSA campaign number: 14V374000 (power train) however, the VIN was not included. The manufacturer was not notified of the failure. The approximate failure mileage was 34,000.
Backed my truck down a boat ramp. Put my truck in park while applying parking brake truck rolled back into water. When pulled out I noticed my truck was back in park. I believe truck jumped out of gear.
- Cocoa, FL, USA
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Truck was took to GM shop for vibration in power train replaced rear propeller shaft. I drove truck 60 miles home same vibration took back to shop. Took inst. Tec. And transmission tec. For ride both said yes you have a vibration and a hard up and down shift at 20 to 30 mph. Nothing done at this time called shop foreman and he said would get field engineer involved not heard from them since. Filed a complaint with GM case # 71-1359113487 have not herd from them. Vibration has got worse it will vibrate at any constant speed from 0 to 60 along with a rumbling sound plus the hard down and up shift. 7117 miles on truck now I feel it is getting unsafe to drive. For if it locks up going down the road at 60 mph in heavy traffic what is going to happen am I going to keep it under control.
I started hearing some ticking. And no big deal the next day the motor just vibrated and them stopped accelerating, started rattling. Freaked me out big time, I've only had the vehicle for about 2 months. I'm no mechanic, but this ain't normal. I fear the worst.
The contact owns a 2014 Chevrolet Silverado. While driving approximately 30 mph, the vehicle failed to change gears properly. The dealer stated that the failure was normal. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 2,400.
Since I purchased this vehicle is has had a vibration from 5-20, 40-50, and 68-78. It has been in the service department 4 times for this problem alone with no resolution. General Motors understands their is an issue with this model truck but does not have a solution. The vibration is felt in the seat, the gas pedal, the steering wheel and the rest of the truck. Tires were indexed, rotated, and balanced, along with the drive line specifications inspected and were found within normal limits even thought vibration persists. Other issues I have had were the exhaust squeaking noises when transferring from V8/V4 mode, in which the entire exhaust system was replaced, water leaking from the sunroof and windshield, frame coating peeling off causing the frame to rust, the seat frame shifting, moving and clicking when turning the vehicle, hd radio loses signal intermittently, radio and HVAC knobs were not lit, headlights were misaligned from the factory, and 4 other recalls such as, overheated exhaust components, unwanted transfer case shift to neutral, peek in odometer display incorrect, and transmission oil cooler connections possibly being bad. This vehicle currently has 6500 miles and has been in the service department a total of 30 days so far.
The contact rented a 2014 Chevrolet Silverado. While in the park position, the vehicle rolled backwards and knocked down the contact. A police report was filed and injuries were sustained. Medical attention was received. The vehicle was returned to the rental office. The manufacturer was not made aware of the failure. The VIN was unavailable. The failure mileage was 1,000.
Severe vibrations at speeds between 58-70 mph. Vibrations pulsate. Vibrations travel through floor boards steering wheel and gas pedal. Truck was taken to dealership. Tires were rotated and balanced drive shaft was determined to be the problem. New drive shaft was ordered. Drive shaft installed yesterday. The vibrations is worse. Taken back to dealership today. Trip number three truck has only 1400 miles on it. Informed GM. They sent me back to the dealership with no solution.
I'm really disappointed in how my truck is rusting. It has the amount of rust that I would expect to see on a truck after 7 - 10 years. The truck's underbody including the frame is rusting everywhere. For a truck that has only 6,000 miles on it this is ridiculous. Whatever was sprayed on the frame is just peeling off in chunks. I had the dealership in anoka, main motors look at this when I got an oil change today and they agreed the rust is excessive but GM has told them to do nothing about it based on pi0281D. GM claims this is supposed to be the most rust resistant truck ever.
The contact owns 2014 Chevrolet Silverado. The contact stated that while driving at low speeds, the transmission jumped and surged with out warning. The vehicle was taken to the dealer. The technician stated that what the vehicle was working up to standards. The manufacturer was not notified of the failure. Updated 10/7/14
The vehicle is shaking on the highway at normal highway speeds. It makes for poor control of the vehicle. It is a brand new Chevrolet Silverado high country. It has been serviced 3 times and the drivetrain has been balanced, the tires replaced, forced balanced the wheels, replaced the tires and still the problem persists. It causes lane wander and does not feel safe at normal speed.
On Friday May 23, 2014, I was backing an empty boat trailer down my private boat launch with my new 2014 Chevrolet Silverado 1500 pickup. When I put the transmission into reverse with my foot on the brake the engine suddenly revved up, started spinning wheels, and shot down the ramp hitting three bulkhead pilings eight feet apart, finally wedging the truck into the last piling and stopping before going into the water. The incident lasted less than five seconds and my foot never left the brake as witnessed by a third party verifying the brake lights never went off. I feel obligated to report this to both Chevrolet and the National Highway Traffic Safety Administration. Had this occurred in a public parking area, serious injuries and damage to other vehicles could have resulted. An insurance claim has been made, and after repairs have been completed, the vehicle will be taken to my Chevrolet dealer for analysis for possible defects.
Was in a turn lane following a vehicle going slightly uphill rolling up to an intersection to make a left. The vehicle in front of me made their turn and while I was still rolling I checked oncoming traffic. There was a vehicle coming in the other direction, but I too had time to make the turn in front of the oncoming vehicle. I stepped on the accelerator and it did nothing for what seemed like a half of a second before finally accelerating. It was as if it was the old days when we had a badly tuned carburetor and the engine bogged before finally taking off. Only, the truck doesn't bog, it just doesn't respond as quickly as it should all the time. I had the vehicle in "drive" so perhaps it was running in V4 and/or in the middle of a transmission shift or downshift. Regardless, an accelerator that does not respond the same way every time but varies depending on driving conditions is in my opinion dangerous.
The contact owns a 2014 Chevrolet Silverado. The contact stated that the vehicle would stall when the gears were shifted. The vehicle was able to be restarted and was not taken to the dealer for inspection or repairs. The manufacturer was notified of the failure. The approximate failure mileage was 4,000.
The four wheel drive system broke, the yoke or universal joint gave out at the front differential. The dealer and General Motors are saying it had to be due to working the truck to hard, or beyond the abilities of the truck. No one took any steps to see if any of these parts had a defect, the question of a possible defected part was raised, and quickly dismissed!!!!!! this my warning to any one who is thinking of buying a GM truck. Do you really have any warranty coverage?
The contact owns a 2014 Chevrolet Silverado. The contact stated while driving no particular speed the transmission temperature gauge began to increase up to two hundred and fifteen degrees without warning. The vehicle was taken to the dealer who did not diagnose the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was unavailable. The approximate failure mileage was 3,500.
- Murfreesboro, TN, USA
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- Richmond, KY, USA